McGovern Subaru of Acton

Friendliest dealership I have ever dealt with Bought a Forester one year ago from them. Came with my wife asking for an Outback, they gave us a key, we did a test drive, didn't like it. Were going Bought a Forester one year ago from them. Came with my wife asking for an Outback, they gave us a key, we did a test drive, didn't like it. Were going to leave, but decided to give Forester a try (there was no pressure, it was our decision). Liked it very much, Erik has helped to choose options (wasn't too pushy, just answered our questions we had asked), and submitted an order. It took a couple of months to get the requested configuration, but the wait was worth it and Erik kept us up-to-date during the entire wait period. A year later, we have had 2 service appointments with Village Subaru, they made it on time, as promised. Overall, we were pleased with both sales and service with this company. They will have our business as long as they remain as courteous and professional as they are now. More

Excellent Company with Professional Staff The sales staff was very friendly, and they gave me a great price on my car. They also made sure that the car was clean from top to bottom, the gas t The sales staff was very friendly, and they gave me a great price on my car. They also made sure that the car was clean from top to bottom, the gas tank filled, and all scheduled maintenance completed before I drove it off the lot, all without me having to ask for special treatment. More

Wonderful experience! We bought a 2014 Outback from Village Subaru at Acton today. We had a really pleasant experience. We had asked for a quote through www.carsdirect.com We bought a 2014 Outback from Village Subaru at Acton today. We had a really pleasant experience. We had asked for a quote through www.carsdirect.com and they had called us back with a quote within five minutes. The price seemed very reasonable, and we made an appointment to visit the dealership the next day. They had sent us a detailed quote, including all the fees and taxes, so we knew exactly what our out-the-door price would be. We worked with Eric, he showed us the car in the color that we wanted and arranged for a very reasonable price for our trade in. Absolutely no haggling for the price, they charges us exactly what they had quoted. Chris walked us through financing, and we drove out of their parking lot in less than two hours in our new Subaru. They also got us an awesome service plan. Everyone was so pleasant, friendly and knowledgeable. I would go back there for my next Subaru, and also recommend them to all my friends. More

Worst dealership ever to buy a new car at Worst experience ever at a dealer. If I can save someone else from going through what I did then it's worth it. Too many other Subaru dealers arou Worst experience ever at a dealer. If I can save someone else from going through what I did then it's worth it. Too many other Subaru dealers around to deal with these jokers. More

Incredibly friendly, knowledgeable and very low pressure..... This was the most enjoyable car buying experience I have had! Definitely try to work with Anthony - does a great job! pressure..... This was the most enjoyable car buying experience I have had! Definitely try to work with Anthony - does a great job! More

My overall experience at Village Subaru was great. In particular, Anthony Romano in sales was awesome to work with because of his thoughtful approach and great attention to detail. Anthony really listen particular, Anthony Romano in sales was awesome to work with because of his thoughtful approach and great attention to detail. Anthony really listened to my wants and needs and this really helped me find the best Subaru for me! More

John was friendly, not at all overbearing, and most important, he understood exactly what I want and made it easy for me to have it. important, he understood exactly what I want and made it easy for me to have it. More

purchased a 2013 subaru legacy a month ago. Jim Hines was the salesperson. He was excellent. He was low-key, respectful and not in a hurry. The purchase price of the new car was not in question. Bethany June the salesperson. He was excellent. He was low-key, respectful and not in a hurry. The purchase price of the new car was not in question. Bethany Juneau quoted me a fair price over the internet. She was a joy to deal with. Trade- in negotiations are never pleasant. I was low- balled at first, but Jim negotiated in good faith. In the end, the trade- in was increased and we came to an agreement. The deck is really stacked against the consumer in the trade- in process. This is the second Subaru that I purchased from village subaru. I returned there because I had a great buying and service experience with my 2007. Recently, I had an odd rattle coming from the front when I depressed the brake pedal on the 2013. The service department discovered that the ac lines/ hoses were rattling against the firewall...fixed. Rather than dismiss my concern, the service department took it seriously. I have always been given great service there. I highly recommend this dealership. Seek out Jim Hines and get an Internet quote from Bethany Juneau. You won't be disappointed. great dealership! More

I recently purchased a new Subaru Legacy from Anthony Romano at Village Subaru in Acton. Generally, I loathe the car buying experience but Anthony and all the other staff at Village made it an enjoyable Romano at Village Subaru in Acton. Generally, I loathe the car buying experience but Anthony and all the other staff at Village made it an enjoyable experience. Anthony was very friendly and knowledgeable. There was no haggling, which is really what I dislike about car buying, and we were quickly able to agree on a deal that all were happy with. On top of that, I needed a tight turnaround due to my commuting needs and Anthony went out of his way on a holiday shortened week to meet my needs. I cant say enough positive things about him. More