
McGovern Subaru of Acton
Acton, MA
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721 Reviews of McGovern Subaru of Acton
Definitely 5 stars! I thought my CD player wasn't working. I called and got an appointment sooner than I thought. It was NOT my CD player but one of the CD"S from a new I thought my CD player wasn't working. I called and got an appointment sooner than I thought. It was NOT my CD player but one of the CD"S from a new audio book from the library, which I returned with a note. I was so glad it was NOT a costly repair. Check in was easy, service was friendly and professional and the technician quickly found the problem. My clock which was off for some reason by 3 plus hours was also set to the right time. YAY for McGovern! More
Great service, pleasant service assistant, and timely advice. I received an appointment close to the time I requested and the service was delivered on time. advice. I received an appointment close to the time I requested and the service was delivered on time. More
This is a well-run dealership. Their appointments run on schedule, they do a great job of explaining issues when they occur, and their staff is helpful and polite. Their appointments run on schedule, they do a great job of explaining issues when they occur, and their staff is helpful and polite. More
During my first visit it was suggested that I change my cabin air filter. I opted not to at that time. At my second visit nearly one year later it was not recommended. I found that odd. cabin air filter. I opted not to at that time. At my second visit nearly one year later it was not recommended. I found that odd. More
Great people to do business with. My overall experience was good. They were fast answering questions and finalizing the sale. I drove my car home the following day. My overall experience was good. They were fast answering questions and finalizing the sale. I drove my car home the following day. More
Sabrina was wonderful to work with and very professional. She was patient and explained the car details, operations and features in detail. I am a repeat customer. She was patient and explained the car details, operations and features in detail. I am a repeat customer. More
I was looking at Subarus online and McGovern had one I was interested in. There was a link that said Check Availability and Price. The email i got back did not mention availability of the car or its pr was interested in. There was a link that said Check Availability and Price. The email i got back did not mention availability of the car or its price. So I drove to the dealership, and after about half an hour I learned that they didn't actually have that car. I suppose this is par for the course. In the end it worked out because Max showed me a car I liked better and I bought that one. Online McGovern was offering an extra $500 on trades-ins. They did not add that amount to the value of my trade-in until I asked for it, however. My salesman Max was great: smart, knowledgeable and kind. And he was very patient explaining operation of my new car's complex accessories. More
This is the 3rd car I have bought from them. Specifically, from Eric. I like the no pressure approach and I feel they are honest and fair. They don’t try and sell me anything I don’t need. Specifically, from Eric. I like the no pressure approach and I feel they are honest and fair. They don’t try and sell me anything I don’t need. More