McGovern Toyota of Concord

They have quick service with a same day appointment and made it easy for me! made it easy for me! More

Seamless process from appointment setting to payment and pickup. We were treated professionally and with courtesy throughout. Work was completed as expected. We like the technician’s video tour of the over pickup. We were treated professionally and with courtesy throughout. Work was completed as expected. We like the technician’s video tour of the overall inspection More

Everyone is very friendly and they don’t you pressure to perform extra services on your vehicle perform extra services on your vehicle More

After dozens of visits to this dealership, I had my first bad experience. I identified a problem with my drivers armrest. The ‘technicians’ analysis was they couldn’t help with the problem and would require bad experience. I identified a problem with my drivers armrest. The ‘technicians’ analysis was they couldn’t help with the problem and would require additional padding or replacement by a third party. The car is six months old. After requesting to be shown where the replacement padding was needed, another person came over and found the problem and almost immediately identified a solution. She stated the leather required a little leather cleaner, applied it, the amazingly the problem was resolved. I was very unhappy that the first recommendation was to find a third party upholstery shop, spend probably crazy $$, and the service manager accepted that as a solution to send me out the door. Although my problem was resolved, there was no effort to demonstrate concern until I forced the issue. More

Rebekah and crew were very helpful in getting needed work done. With a rental to boot. Thank you so much. done. With a rental to boot. Thank you so much. More

Quick and easy, they worked with me on pricing and sourcing the vehicle I wanted sourcing the vehicle I wanted More

Friendly, courteous staff. Promptly greeted upon arrival by staff member who escorted me to meet the service advisor. Work completed as estimated. Promptly greeted upon arrival by staff member who escorted me to meet the service advisor. Work completed as estimated. More

Johanna was awesome. Very polite and professional! Would definitely recommend somebody who’s interested in buying a vehicle to buy it at McGovern Very polite and professional! Would definitely recommend somebody who’s interested in buying a vehicle to buy it at McGovern More

I had an awesome experience working with Jess at the Toyota dealership. She was friendly, professional, and made the whole car-buying process stress free from start to finish. Jess took the time to answ Toyota dealership. She was friendly, professional, and made the whole car-buying process stress free from start to finish. Jess took the time to answer all my questions, never made me feel pressured, and genuinely cared about helping me find the right vehicle. Her communication and attention to detail were top notch, and she went above and beyond to make sure everything was perfect. If you’re looking for someone honest, knowledgeable, and easy to work with, I highly recommend asking for Jess! More

I went in for service and was perusing the showroom while waiting. Peter came over to talk to me about the bz... I have a hybrid Avalon and had no intention of buying a new car, but Sarah took over and wa waiting. Peter came over to talk to me about the bz... I have a hybrid Avalon and had no intention of buying a new car, but Sarah took over and was great company and conversationalist about cars and other things. We took the car out for a drive all the while exposing the features in this vehicle. That car now sits on my garage! More