McGovern Volvo Cars of Albany
Albany, NY
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Tried to make lease deal w/McGovern’s salesperson, Morgan, who never answered our questions, but did his best to tell us what a mess our trade was (not true). Seemed like Morgan really was looking for Morgan, who never answered our questions, but did his best to tell us what a mess our trade was (not true). Seemed like Morgan really was looking for easy way out. Went to another Volvo dealer, who answered our q’s, took us for test drive, gave us various options/fair deal, handshake & downpayment. Why couldn’t that happen at McGovern? More
McGovern is an excellent dealership, their customer service and the quality of their vehicles is first rate. My last visit was for regular service. They accommodated my schedule to set the appointment service and the quality of their vehicles is first rate. My last visit was for regular service. They accommodated my schedule to set the appointment time. The sales associate, Alissa was fantastic. She went over everything with me, gave me an approximate timeframe, was courteous, friendly, and knowledgeable. My vehicle was ready even earlier than anticipated. The waiting room at McGovern Volvo is clean, cheerful and inviting and the high-tech coffee maker and variety of snacks is a nice touch. More
Not a fan of dealerships but McGovern Volvo is my exception. For the past 9 years my purchases and service have been excellent. Highly recommended. exception. For the past 9 years my purchases and service have been excellent. Highly recommended. More
I had a good buying experience here. I love my car. I have, yet, to have a service experience here that I would recommend. Other than the waiting area, the quality of the experience i I love my car. I have, yet, to have a service experience here that I would recommend. Other than the waiting area, the quality of the experience is closer to a vw than a luxury car experience should be. More

