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McGovern Volvo Cars of Albany

Albany, NY

4.8
180 Reviews

350 New Karner Road

Albany, NY

12205

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Showing 180 reviews

May 01, 2025

Professional , customer friendly. Efficient . Great place to do business. Have been a customer for a long time. More

by Mill92532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
May 01, 2025 -

McGovern Volvo Cars of Albany responded

Thank you for your continued support and kind words about McGovern Volvo Cars of Albany! We're delighted to hear that our team consistently provides a professional and efficient experience. Looking forward to serving you again in the future!

April 30, 2025

Nicole from the service department at McGovern Volvo was absolutely fantastic! She was so kind and took such great care of me. My car was serviced very efficiently and we cleaned as well. The waiting area i More

by nic.w25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole
Apr 30, 2025 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Nicole and the team at McGovern Volvo Cars of Albany provided such a fantastic service experience! It's great to know you enjoyed our clean, comfortable waiting area with snacks and drinks. Thanks for recommending us!

April 30, 2025

This was my second service visit (60K service) and everything was done within the promised time frame ( I waited in customer lounge after getting breakfast at nearby diner ). John helped me post serv More

by julianrather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 30, 2025 -

McGovern Volvo Cars of Albany responded

Julian, we're delighted to hear that your service visit went smoothly and John was able to assist with syncing your new iPhone at McGovern Volvo Cars of Albany. Thanks for sharing your experience!

April 30, 2025

Here's a note you can use to express your appreciation: --- I wanted to take a moment to share my recent experience at Volvo, which was truly exceptional thanks to Tyler & his mechani More

by karind1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Martel
May 01, 2025 -

McGovern Volvo Cars of Albany responded

Karin, thank you for sharing your experience! We're delighted to hear that Tyler and the team at McGovern Volvo Cars of Albany provided such exceptional service. Your kind words mean a lot to us, and we'll be sure to pass them along!

April 29, 2025

Very pleasant and attentive. Service much improved since being taken over by McGovern auto group. More

by Marcwwegener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 30, 2025 -

McGovern Volvo Cars of Albany responded

Thanks for the kind words about our service at McGovern Volvo Cars of Albany! Safe travels ahead!

April 25, 2025

Very easy to deal with. Surprisingly good selection of vehicles and found the one that fit our needs. Salesperson was fantastic. No pressure and very relaxed. Overall great More

by Jmoffatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Selena
Apr 25, 2025 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that you had a great experience with us at McGovern Volvo Cars of Albany! It's wonderful to know our team provided a relaxed and pressure-free environment. Thank you for recommending us!

April 24, 2025

Our sales agent was great. He provided a wonderful experience for us with zero pressure and great professionalism.. More

by Jayworona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgio
Apr 24, 2025 -

McGovern Volvo Cars of Albany responded

Jay, we're delighted to hear that your experience with our sales agent at McGovern Volvo Cars of Albany was pressure-free and professional. Thank you for sharing this positive feedback!

April 24, 2025

The folks who work at the dealership are courteous, knowledgeable and overall friendly. it is a pleasure to do business with them. More

by Joanjohnson5960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 25, 2025 -

McGovern Volvo Cars of Albany responded

Joan, we're delighted to hear that you had a pleasant experience with our team at McGovern Volvo Cars of Albany. Thank you for your kind words and support!

April 23, 2025

Nicole in the service department sets the standard for customer service. She understands that excellent service can lead to brand/dealer loyalty. More

by hash913
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nicole Kearbey
Apr 24, 2025 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Nicole's exceptional service made such a positive impression at McGovern Volvo Cars of Albany. Our team is committed to providing top-notch experiences, and it's great to know we're hitting the mark!

April 20, 2025

The best service I've ever had from a dealership! I worked with John Striffler. He was very accommodating, professional, and easy to work with. The rest of staff was also very attentive and helpful w More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Striffler
Apr 21, 2025 -

McGovern Volvo Cars of Albany responded

Andrew, we're delighted to hear that John and the team at McGovern Volvo Cars of Albany provided you with such exceptional service. Thank you for sharing your experience!

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