McGovern Volvo Cars of Albany

Professional , customer friendly. Efficient . Great place to do business. Have been a customer for a long time. Efficient . Great place to do business. Have been a customer for a long time. More

Nicole from the service department at McGovern Volvo was absolutely fantastic! She was so kind and took such great care of me. My car was serviced very efficiently and we cleaned as well. The waiting area i absolutely fantastic! She was so kind and took such great care of me. My car was serviced very efficiently and we cleaned as well. The waiting area in the Volvo dealership is very clean, comfortable, and has snacks and drinks. I would definitely recommend going there for any need. More

This was my second service visit (60K service) and everything was done within the promised time frame ( I waited in customer lounge after getting breakfast at nearby diner ). John helped me post serv everything was done within the promised time frame ( I waited in customer lounge after getting breakfast at nearby diner ). John helped me post service with getting my new I Phone synced to the car. Very happy with the McGovern experience. More

Here's a note you can use to express your appreciation: --- I wanted to take a moment to share my recent experience at Volvo, which was truly exceptional thanks to Tyler & his mechani appreciation: --- I wanted to take a moment to share my recent experience at Volvo, which was truly exceptional thanks to Tyler & his mechanics .I visited the dealership on a particularly busy Saturday without an appointment, and I was pleasantly surprised by the level of service I received. Despite the hectic environment, Tyler & his mechanics went above and beyond to assist me. They took the time to address my concerns and ensured that I felt valued as a customer. His professionalism, patience, and dedication made a significant difference in my experience, and I couldn't be more grateful. Thank you, Tyler & the mechanics that stopped to look at my car quickly , for your outstanding support and commitment to customer satisfaction. It is employees like you that make a lasting impression and keep customers coming back! Best regards, Karin DiBernardo More

Very pleasant and attentive. Service much improved since being taken over by McGovern auto group. Service much improved since being taken over by McGovern auto group. More

Very easy to deal with. Surprisingly good selection of vehicles and found the one that fit our needs. Salesperson was fantastic. No pressure and very relaxed. Overall great Surprisingly good selection of vehicles and found the one that fit our needs. Salesperson was fantastic. No pressure and very relaxed. Overall great experience and will recommend highly to family and friends. More

Our sales agent was great. He provided a wonderful experience for us with zero pressure and great professionalism.. He provided a wonderful experience for us with zero pressure and great professionalism.. More

The folks who work at the dealership are courteous, knowledgeable and overall friendly. it is a pleasure to do business with them. knowledgeable and overall friendly. it is a pleasure to do business with them. More

Nicole in the service department sets the standard for customer service. She understands that excellent service can lead to brand/dealer loyalty. customer service. She understands that excellent service can lead to brand/dealer loyalty. More

The best service I've ever had from a dealership! I worked with John Striffler. He was very accommodating, professional, and easy to work with. The rest of staff was also very attentive and helpful w I worked with John Striffler. He was very accommodating, professional, and easy to work with. The rest of staff was also very attentive and helpful when I was at the dealership. More