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McGovern Volvo Cars of Albany

Albany, NY

4.8
180 Reviews

350 New Karner Road

Albany, NY

12205

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Showing 180 reviews

September 06, 2024

Great experience and very informative . Kept me updated on what was going on with my car More

by Windhamwineandliquors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elissa in service
Sep 09, 2024 -

McGovern Volvo Cars of Albany responded

Thanks so much for taking the time to leave McGovern Volvo Cars of Albany a great review!

September 05, 2024

Alissa always courteous and friendly and takes great care of my needs. I called with a problem yesterday and she got me right in . More

by venturina09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa
Sep 05, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Alissa provided you with prompt and friendly service at McGovern Volvo Cars of Albany. Thanks for sharing your positive experience!

September 01, 2024

Seamless process from beginning to end. Excellent turn around time answering questions I had - Everything was addressed promptly. Friendliness, abilities & professionalism were top notch. I More

by Miss Betsy
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Muenzberg, Eric Rosen, Chris Rahn
Sep 03, 2024 -

McGovern Volvo Cars of Albany responded

Betsy, we're delighted to hear that Selena and the team at McGovern Volvo Cars of Albany provided such a seamless experience for you. Thanks for your high recommendation! Enjoy your new vehicle!

August 30, 2024

They took care of everything for me . Chris was a great help. The experience was great More

by willi507
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Muenzberg
Sep 03, 2024 -

McGovern Volvo Cars of Albany responded

We are glad to hear that Chris provided excellent service. Thanks for choosing McGovern Volvo Cars of Albany!

August 29, 2024

The Service Department check in is very efficient and goes out of their way to make sure the customer is kept well informed of the progress of the vehicle. More

by shocknroll2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
Aug 30, 2024 -

McGovern Volvo Cars of Albany responded

Thanks for highlighting the efficiency of our Service Department at McGovern Volvo Cars of Albany! We're glad to hear you felt well-informed throughout your visit.

August 27, 2024

Megan has aways been friendly and courteous when we have come in for service. She answered a couple of questions for me was very helpful. More

by tpbradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Thiessen
Aug 27, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Megan provided you with friendly and courteous service at McGovern Volvo Cars of Albany. Thanks for sharing your positive experience!

August 26, 2024

Alissa is the best. She really knows her job and is very professional while being personable. Always happy to know she is taking care of my appointment. Scott and Meg More

by abzak3
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alissa, Scott and Megan
Aug 27, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Alissa, Scott, and Megan provided such excellent service at McGovern Volvo Cars of Albany! Your feedback about the detailing is much appreciated as well. We'll be sure to pass along your kind words to the team.

August 22, 2024

Just a NYS inspection but they knew I had another appointment and they got me out on time. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcy
Aug 23, 2024 -

McGovern Volvo Cars of Albany responded

We couldn't ask for a better review of McGovern Volvo Cars of Albany. Thanks so much, B!

August 14, 2024

McGovern Volvo is great. Alissa Veltman makes the dealership. My opinion of the dealership is the result of Ms. Veltman’s knowledge, courtesy, and professionalism. More

by brooksfirm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Veltman
Aug 15, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for the wonderful feedback! We're delighted to hear that Alissa's knowledge and professionalism have made your experience at McGovern Volvo Cars of Albany a great one. We appreciate your support!

August 12, 2024

I had a little trouble getting an appt. But I left a message on a line not used all the time. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meghan Service
Aug 12, 2024 -

McGovern Volvo Cars of Albany responded

Gina, thank you for this 5-star review. We are grateful for your feedback and hope to work with you again in the future!

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