McGovern Volvo Cars of Albany

The dealership is responsive to my needs as a customer. If a problem arises, staff address it promptly. If a problem arises, staff address it promptly. More

This rating was for my car being serviced. . employees were professional and courteous. Service was provided as requested with no issues. Waiting area was very comfortable and accommodating pro . employees were professional and courteous. Service was provided as requested with no issues. Waiting area was very comfortable and accommodating provided snacks, drinks, television ,and working area. More

Purchased a used Acura from Grant, he made the process easy, negotiated a fair price promptly, none of the usual xx. Roof of car need to be repainted, they did a great job, very pleased with my purchase. easy, negotiated a fair price promptly, none of the usual xx. Roof of car need to be repainted, they did a great job, very pleased with my purchase. More

I had an excellent experience with this dealership. Even though I live two hours away, Brian made the entire process smooth and convenient by communicating with me through phone and text. By the time w Even though I live two hours away, Brian made the entire process smooth and convenient by communicating with me through phone and text. By the time we arrived, everything was prepared, and we were able to complete the deal—including the test drive—in less than an hour. The staff was incredibly welcoming, and Brian was a true pleasure to work with. I highly recommend this dealership and look forward to returning for future purchases. More

Eton was very professional. He took time to go over the work to be done. My car was done early and I was kept informed of the progress. He took time to go over the work to be done. My car was done early and I was kept informed of the progress. More

Alissa was great she kept me posted on how my car was doing and promptly notified me when it was ready to go doing and promptly notified me when it was ready to go More

Bought a car from McG and have used their service dept for years- they diagnose the problem, fix it, and stand by their work - pleasant staff - will continue to use McG! for years- they diagnose the problem, fix it, and stand by their work - pleasant staff - will continue to use McG! More

Alissa was really excellent. Very personable and professional. The facilities are clean and in top shape. Always turn around the service quickly. Very personable and professional. The facilities are clean and in top shape. Always turn around the service quickly. More

My husband and I stopped into Volvo just to sit in an XC60, since we weren’t sure how we felt about the look and feel based on photos online. That’s when we met Diana, and right away she stood out — warm XC60, since we weren’t sure how we felt about the look and feel based on photos online. That’s when we met Diana, and right away she stood out — warm, kind, professional, and just an overall great person to interact with. She showed us a car in the showroom, and even when we told her we weren’t really interested in Volvo at the time, she remained gracious and never pushy. After a week of test‑driving other brands and visiting other dealers, we found ourselves coming back to the idea of a Volvo and reached out to Diana by email. She provided a quote quickly, and although it was a bit high (as expected based on MSRP), she was transparent and easy to work with. We then used the Costco Auto Program to get a stronger offer, and Diana worked hard to come extremely close — close enough that we ultimately went with McGovern’s offer. We absolutely love the car, and the experience with Diana was a big part of why we felt good about the purchase. She’s genuinely likable — caring, hardworking, professional, and even gives a great handshake. It was a pleasant, pressure‑free buying experience thanks to her, and we’d happily recommend working with her to anyone considering a Volvo. More

Diana is a big plus to this dealership. Diana is very helpful, she is very patient and, very personable. I will buy my next car from her. Diana is very helpful, she is very patient and, very personable. I will buy my next car from her. More