McGovern Volvo Cars of Albany

Alissa And the entire service team was excellent! She explained the issue, suggested repairs and was able to take care of what they could now. Ordered parts and will have a loaner when I come back. A She explained the issue, suggested repairs and was able to take care of what they could now. Ordered parts and will have a loaner when I come back. Awesome service!! More

Megan provided great customer service & was very knowledgeable when we asked about our car. If she didn't know the answer she got the answer, that actually meant alot as she didn't just give a respo knowledgeable when we asked about our car. If she didn't know the answer she got the answer, that actually meant alot as she didn't just give a response. Megan had a great sense of humor as well! More

Diana and the whole team made the process of purchasing my first Volvo an easy and pleasurable experience. Highly recommend. my first Volvo an easy and pleasurable experience. Highly recommend. More

Eton was most helpful from my arrival to my departure this am. The 50,000 mile check went very well and I was on my way in about 2 1/2 hours ( I waited for the service) Eton kept me posted with text mess this am. The 50,000 mile check went very well and I was on my way in about 2 1/2 hours ( I waited for the service) Eton kept me posted with text messages More

Marcie my service rep was very helpful and courteous. She addressed all my concerns and ensured my car was returned to me in top shape. She addressed all my concerns and ensured my car was returned to me in top shape. More

Megan was so helpful ! Megan went out of the way to make experience at McGovern an enjoyable visit! Thank you John Megan went out of the way to make experience at McGovern an enjoyable visit! Thank you John More

Excellent service experience with Alissa Ventman as usual. We bring both our Volvo’s to her. usual. We bring both our Volvo’s to her. More

I came in with a beat up old V70 for a recall repair. They treated me like I had a brand new Volvo I had just purchased from them. Everyone was very professional. The waiting area may be the best I have They treated me like I had a brand new Volvo I had just purchased from them. Everyone was very professional. The waiting area may be the best I have ever been in. They didn't try to upsell me. I enjoyed the experience. More

Morgan promptly returned all calls and maintained good communication. Was willing to work with us on all aspects of pricing communication. Was willing to work with us on all aspects of pricing More

Car was done early which was great as was Marcie. So far it has been a good experience. So far it has been a good experience. More