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McGovern Volvo Cars of Albany

Albany, NY

4.8
180 Reviews

350 New Karner Road

Albany, NY

12205

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Showing 180 reviews

December 28, 2024

Great customer service, a very good experience with the service advisor and there mechanics did a great job More

by Stephencecil75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rosen, Chris Rahn
Dec 30, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that you had a great experience with our team at McGovern Volvo Cars of Albany. Thank you for the kind words and support!

December 22, 2024

Everyone was so nice! Love Selena!!! She was great with explaining everything to me! She assured me that she will be available if I have more questions or any problems More

by Nonna Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos was great too!!!!, Ben Muenzberg, Eric Rosen, Chris Rahn
Dec 23, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Selena provided such a helpful experience at McGovern Volvo Cars of Albany! Don't hesitate to reach out if you have any more questions.

December 22, 2024

Great car purchasing process. My salesperson Morgan was very good with explaining features of the new car and made it very easy from start to finish. More

by mcass16335
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Morgan
Dec 23, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that Morgan made your car purchasing process smooth and informative at McGovern Volvo Cars of Albany. Thank you for sharing this positive feedback, and enjoy all the features of your new vehicle!

December 21, 2024

Tyler at McGovern Volvo of Albany, got my car in quickly for my annual oil and filter service. After he completed my charge for the service I remembered I forgot to ask how to open the key fob, because I s More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service
Dec 23, 2024 -

McGovern Volvo Cars of Albany responded

Lisa, we're delighted to hear that Tyler went above and beyond for you at McGovern Volvo Cars of Albany! It's great knowing he took care of your key fob batteries without any extra charge. Wishing you a Merry Christmas too!

December 18, 2024

Although I didn't purchase my car from mcgovern, service and parts treated me with great service and fair pricing. Comfortable atmosphere and timely service and all questions answered. More

by regreb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, tyler
Dec 19, 2024 -

McGovern Volvo Cars of Albany responded

We're delighted to hear that our service and parts team at McGovern Volvo Cars of Albany provided you with excellent care and fair pricing. It's great to know you found the atmosphere comfortable and your questions were answered promptly. Thank you for sharing your experience!

December 14, 2024

Great dealer for Volvo, super professional service as well. Can’t say enough good things! More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 16, 2024 -

McGovern Volvo Cars of Albany responded

Thanks so much, Dean. We look forward to your next visit to McGovern Volvo Cars of Albany!

December 13, 2024

Professional, respectful, knowledgeable and thorough! Always answer all my questions. Always discuss service and cost prior to proceeding. More

by Leisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Alex and Hunter
Dec 16, 2024 -

McGovern Volvo Cars of Albany responded

Leisha, we're delighted to hear that our team at McGovern Volvo Cars of Albany provided you with such a professional and thorough experience. Thank you for sharing your feedback!

December 07, 2024

They are Knowledgeable and courteous. i am always confident in their service. I Highly recommend More

by rsotda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean smith
Dec 07, 2024 -

rsotda responded

They are knowledgeable and courteous. I am always confident in their service. I highly recommend.

Dec 09, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for trusting McGovern Volvo Cars of Albany with your business!

December 05, 2024

The sales associate Brian, sales manager John and finance manager Carlos were great to work with. They were flexible, took the time to work with me and have a great sense of humor. They made the process work More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, sales person, John, sales manager and Carlos, finance manager.
Dec 05, 2024 -

McGovern Volvo Cars of Albany responded

George, it's fantastic to hear that Brian, John, and Carlos made your experience enjoyable at McGovern Volvo Cars of Albany. We're delighted they could provide a smooth and fun process for you! Enjoy your new vehicle!

Dec 06, 2024 -

George responded

Volvo is a quality brand and McGovern is a dependable dealership. I’ve purchased/leased seven Volvos from Capital and McGovern Volvo since 2005.

December 05, 2024

Alyssa in the service department was very helpful since this was my first time in the dealership getting my Volvo serviced. She was efficient she brought the car in immediately, even though I was half an h More

by Wheatie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa in the service department
Dec 06, 2024 -

McGovern Volvo Cars of Albany responded

Thank you for sharing your experience with us! We're delighted to hear that Alyssa provided such efficient and informative service during your visit to McGovern Volvo Cars of Albany. We appreciate the five-star rating and look forward to serving you again in the future!

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