McGrath Acura of Downtown Chicago - Service Center

Prompt service. Replaced my Rfcu side mirror assembly the very next day without much wait Replaced my Rfcu side mirror assembly the very next day without much wait More

The entire team provides timely and excellent customer service. Johnny and the parts manager found the out of stock part I needed and Marc made sure it was quickly installed. I always receive fantastic se service. Johnny and the parts manager found the out of stock part I needed and Marc made sure it was quickly installed. I always receive fantastic service at McGrath! More

Great service. In and out fast and washed car. I have owned 9 Acura cars and McGrath is the best. In and out fast and washed car. I have owned 9 Acura cars and McGrath is the best. More

Called last minute for an oil change and Joe got me in. As usual, the service was prompt and friendly. It helps that I didn’t have to pay for a repair. The waiting area was clean and comfortable. The se As usual, the service was prompt and friendly. It helps that I didn’t have to pay for a repair. The waiting area was clean and comfortable. The service was quick and easy. Thanks, Joe! More

Stephanie, my service advisor always provides excellent service. Quick, efficient and friendly service is what I always receive. service. Quick, efficient and friendly service is what I always receive. More

The serivice advisors and managers are extremely nice, got my car done in a very timely manner got my car done in a very timely manner More

This dealership takes the time to go over questions and break things down. Keep staying genuine and continue to help your customers. break things down. Keep staying genuine and continue to help your customers. More

The whole staff at McGrath Acura was quite diligent. Attention to detail and transparency are among their keystone attributes. It was a pleasure to work with Marc. He kept me updated. Attention to detail and transparency are among their keystone attributes. It was a pleasure to work with Marc. He kept me updated. More

The Car buying experience is superb with no pressure but what makes the difference is the Service department and Service Advisors. Stephanie is my advisor and she has my best interests in mind at all times. what makes the difference is the Service department and Service Advisors. Stephanie is my advisor and she has my best interests in mind at all times. Thanks for everything. It is always a pleasant time when I have to visit for maintenance. More

Will never take my car there again was told I needed a new timing belt when I took it to get replaced after 2 weeks car started to make a knocking noise so I took it in again to get looked at they suppose new timing belt when I took it to get replaced after 2 weeks car started to make a knocking noise so I took it in again to get looked at they supposedly fixed 2 days later same noise starting to think I didn’t even need it replaced the car will never be the same will never go there again . More