McGrath Acura of Morton Grove

THis dealership was great. Steven was very knowledgeable and gave me the best customer service ever. He wanted to please me not just sell me a car. and gave me the best customer service ever. He wanted to please me not just sell me a car. More

I bought a Certified vehicle from McGrath Acura of Morton Grove. I had certain issues on the vehicle I purchased which is really complex to explain here. Gene, the Sales Manager, and Ronald spend a lo Morton Grove. I had certain issues on the vehicle I purchased which is really complex to explain here. Gene, the Sales Manager, and Ronald spend a lot of the time to resolve the problem. They were ready to listen to me, and spent a great deal of time to resolve all the problems. I really think that they value customers. I am very impressed with Gene and Ronald, and all the people I met at this dealership. This is a legitimate statement. You can contact me on email for any questions. I would recommend this dealership for purchase of Acura vehicles. My next car is an Acura from the same dealer!! Thanks, Mehfil More

My 2003 CL has been serviced at McGrath Acura Morton Grove from the beginning. I have always been greeted in a friendly and professional manner. My service rep. Randy always discusses what maintenance Grove from the beginning. I have always been greeted in a friendly and professional manner. My service rep. Randy always discusses what maintenance can wait and what needs to be done now. I feel I can trust him 100 percent. I am a "car fanatic" who is very picky about quality of service. I have recommended McGrath Acura Morton Grove to my friends. More

There is nothing elegant or pleasant about buying a used, oops....previously owned car. Unlike purchasing a new car, where every dealer is selling EXACTLY the same thing and internet transparency levels the oops....previously owned car. Unlike purchasing a new car, where every dealer is selling EXACTLY the same thing and internet transparency levels the playing field, every used car is different. Buyer beware. The customer is forced to trade-off condition of the car (what you can and cannot see), the value of a certified car, mileage, model year, color preferences (interior and exterior), important options (such as navigation), the value of your time in running from dealer to dealer (since each car must be inspected)...and...the value of your trade in. The textbook is correct when it says do not fall in love with a particular used car and know the value of your trade-in. Acura.com and CarMax are two good sources to help frame the range of what is a "fair deal" on the value of a car and value of trade if negotiating with a dealership. It is absolutely no surprise that CarMax is one of the best performing companies (and stocks) given their amazing selection, no-haggle price policy and pristine reputation. McGrath Acura of Morton Grove has one of the better selections of previously owned and certified Acuras in the Chicago area. The salesman, Steven, was very professional and straightforward, and the process of purchasing a car involved the typical (some might find it entertaining or a non work-related challenge ... most will not) back and forth typical of a negotiating process. More

The salesman I worked with was very rude by commenting on my marital status and not helpful at all. Unfortunately, I did not get his name because I felt insulted and got lost. I definitely won't recommend th my marital status and not helpful at all. Unfortunately, I did not get his name because I felt insulted and got lost. I definitely won't recommend this dealership to anyone I like. If I hate someone, maybe I will consider... More

First it's important to note that we had a terrible experience at Muller Acura in Schaumburg. Next, we decided to give MCGRATH Acura in Morton Grove a try. The Sales Manager Pat Law was very friendly a experience at Muller Acura in Schaumburg. Next, we decided to give MCGRATH Acura in Morton Grove a try. The Sales Manager Pat Law was very friendly and did an excellent job negotiating with us to make our deal work overall. Pat and the Sales Consultant John were very professional and answered every question straightforward. Overall, the process was very easy and very enjoyable. Thanks Pat and John, Jason Buchanan More