
McGrath Acura of Westmont
Westmont, IL
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This dealership has a very warm welcome to all the customers. Shannon did a great job on our coming back after strolling around from other dealership. Much more appreaciated when she stayed with us on customers. Shannon did a great job on our coming back after strolling around from other dealership. Much more appreaciated when she stayed with us on our quest for getting the best deal !!! And the plus Factor was when Finance Manager Dean, help us understand the beauty of how money works in this business and make our transaction easy and smooth so we can take home my new baby RDX 2014 that very day and entertain us to the fullest that make our heart burst of joy and laughters....that was a wonderful experienced ever in my entire life in getting my 2nd car. With the electrifying energy of Mr Henry Rose in showing us the best of what Acura RDX can offer interiorly with all the high tech and freebies in hand! Wow...i can't find another dealerlership team like them! You just made my day, Thank's God for having in this planet. More
The salesman was honest and very understanding of the purchaser's economic situation. I guess the fact that he is a religious minister probably contributes to those qualities. Most purchases/leases of v purchaser's economic situation. I guess the fact that he is a religious minister probably contributes to those qualities. Most purchases/leases of vehicles need friendly encouragement without being aggressive. Paul Stewart provided that. He also assisted a friend of mine in a purchase of a pre-owned vehicle and the manner in which he handled the transaction is something for which I am eternally grateful. More
We worked with John to purchase our latest vehicle. He was not a traditional "pushy salesman", but rather called me when he said he would, followed up on questions I had asked, and respected the fact that was not a traditional "pushy salesman", but rather called me when he said he would, followed up on questions I had asked, and respected the fact that this was a decision we weren't making lightly. John found us the perfect car and we couldn't be happier. We would definitely turn to John and McGrath for our next car purchase. More
The dealership was Helpful and knowledgeable with a wide range of inventory of used and new cars. I recommend and will use them in the future! range of inventory of used and new cars. I recommend and will use them in the future! More
The best car buying experience of my life! Beth, Dean and Kevin are angel's from God! They took care of my needs and I don't feel like I was taken for a bad ride! This was my second time purchasing a vehicle Kevin are angel's from God! They took care of my needs and I don't feel like I was taken for a bad ride! This was my second time purchasing a vehicle from McGrath Acura of Westmont and I think it will be hard for me to change brands.McGrath Acura of Westmont is a great representation for the Acura Brand period! I think I'll visit just to hang out there because the place is so nice and all the people are so friendly! I'm beyond satisfied! More
I have worked with McGrath Acura in the past but this time around it was a real pleasure. Chris and his team really went to bat for me and made the deal I was looking for happen. I would recommend this d time around it was a real pleasure. Chris and his team really went to bat for me and made the deal I was looking for happen. I would recommend this deal and Chris O'Connor to just about anyone that is looking for a new or used car. More
John was great to work with. He was accommodating, informative and professional. Dean also was pleasant to work with. The training on the car features from Kevin was done well and much appreciated. informative and professional. Dean also was pleasant to work with. The training on the car features from Kevin was done well and much appreciated. More
Recommended dealer for anyone trying to get a new or used Acura vehicle, I traded my previous car and got a 2007 Mdx, Chris O'connor helped me through the process and explained in detail the features of the Acura vehicle, I traded my previous car and got a 2007 Mdx, Chris O'connor helped me through the process and explained in detail the features of the car, details on the loan, took good care of me from start to finish, they have an exceptional customer service team, including Nick Kabro in financing, Davin in Tech support, and Joe in service. Thanks More
To preface my comments I will say McGrath Acura of Westmont has a very smooth, integrated sales and closing process--everyone had a role and everyone we had contact with delivered--professionally and Westmont has a very smooth, integrated sales and closing process--everyone had a role and everyone we had contact with delivered--professionally and pleasantly. I was looking for a low mileage 2012 Acura TL with the Tech Package. My initial contact with McGrath Acura of Westmont was via the internet on a Sunday afternoon. They had 2 vehicles that fit my specifications based on my online search of their inventory and with some assistance from someone (Maia) on their chat service; which worked just fine. I requested some additional information about both cars and provided contact information. Promptly Monday morning I got a call from Marcella (internet sales) with answers to my questions and a handoff to Leslie Kuzniar. She confirmed both cars were still available and we arranged to see the cars mid-day. Leslie did a fine job fielding all of the questions regarding the cars (warranty, tire wear, etc.), letting us test drive both vehicles, and essentially staying with us through the remainder of the transaction process (valuing our trade-in, price negotiation, closing). She is a fairly new sales person and was clearly getting some guidance/training/assistance from the team at McGrath. For us, it worked out just fine. Angel Rivera, sales, handled the price negotiations---fair, reasonable and pleasant. John Kotsonis, Pre-Owned Manager, made of a point of introducing himself, making us comfortable with the dealership, and making a personal connection---nice man and professional. Once we agreed to pricing we moved along to the paperwork, handled amicably by Dean Wareh, Finance Manager. He is a long-term, up-from-the-ranks employee who clearly is a great representative of McGrath's commitment to customers; also has a nice sense of self and humor. Completing the team approach to completing the transaction-- Henry Rose, Sales and Leasing Consultant. Henry artfully and professionally walked us through all the basics (plus) of operating the myriad of systems on the car plus linked our cellphones. Again, very nice man and fine representative of the dealership. Obviously, I have a very positive assessment of McGrath Acura in Westmont. If you are in the market for a new or used Acura I would encourage any readers of this review to give thought to purchasing from these folk. Everyone we me in the process seemed committed to the dealership and the customer experience. More
I had a very unique situation with my 2008 Acura. Long story short, Angel and Sam were excellent in their ability to answer my questions and put me in the vehicle that best fit my needs. I believe that th story short, Angel and Sam were excellent in their ability to answer my questions and put me in the vehicle that best fit my needs. I believe that the deal we struck was fair. The facilities at McGrath are top notch and they go the extra mile to make you comfortable. More