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McGrath Acura of Westmont

Westmont, IL

4.8
1,137 Reviews

400 East Ogden Avenue

Westmont, IL

60559

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Showing 1,137 reviews

March 22, 2021

Very disappointed in their unwillingness to check into a small issue, saying it may not be under warranty on a car that has less than 9k miles, purchased new at their dealership less than one year ago. More

by fies11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rachel O’Mahoney, Juan Campa
March 16, 2021

Excellent service Great staffEase of scheduling Excellent service Great staff Ease of scheduling Reminders/ texts Great communication Great location Loaner vehicle provided Nice customer More

by Hbunny0928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
February 23, 2021

Service was fast, priced exactly as advertised, and no extra work was found to be necessary. In fact, all parts of the car were given the “green light” More

by thomaspheinz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
February 11, 2021

Top notch service department that is willing to listen to customer concerns and then doing the right thing for the customer, not the dealership. Thanks More

by TL driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Racheal, Cathy Kacor, Ed Dryer
February 09, 2021

I had the car towed here with flat tire over a weekend in a snow storm. They figured out who’s car it was first thing on Monday and called me before I did. They fixed everything as well as performed other se More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
February 08, 2021

Price changed from what was confirmed on phone caused me lot of stress was not happy about it, the GM had to get involved to fix it. More

by Mateen
Recommend Dealer
Yes
Employees Worked With
Amy
January 29, 2021

Excellent service. Took the time to answer all my concerns about my car. They showed me the new 2022 MDX that just arrived in the show room. Sales took the time to talk about all the features on the More

by Linda Sargent.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel in service dept, Ed Dryer, Spiro Kontaris
January 23, 2021

McGrath Acura always takes great care when I bring my car in for service. I have had to work with several different advisors and all of them provide great customer service. This time I left my car with Ed Dr More

by muhammadsuleman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
January 20, 2021

Ed is an awesome employee, very helpful and he explained everything pertaining to my car. He was knowledgeable and set clear expectations. I will deal with him going forward... More

by 1thikchik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
January 18, 2021

I went in to redeem an oil change that was included when I purchased my vehicle. I did not purchase my vehicle from McGrath Acura however work nearby and elected to have the service performed there. My expe More

by Provifbplayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggi Terzakis
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