
McGrath Acura of Westmont
Westmont, IL
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Rachel was great! I had a small issue with my speaker, they got me right in with no appointment. They had the part in stock and got it fixed even faster than they told me. Great experience, very friendly they got me right in with no appointment. They had the part in stock and got it fixed even faster than they told me. Great experience, very friendly staff. Will definitely be returning for anything else I need. More
I’m always treated respectfully. I am promptly received and service requests are handily very efficiently. Great people to work with from service adviser Rachel to checking out with Gloria. and service requests are handily very efficiently. Great people to work with from service adviser Rachel to checking out with Gloria. More
Scott perak is a true professional. Great service all around. He explained everything thoroughly and was extremely friendly. He explained all of the components of the inspection and gave me a heads up th around. He explained everything thoroughly and was extremely friendly. He explained all of the components of the inspection and gave me a heads up that new tires will be necessary by winter More
Ed was very knowledgeable and attentive to my concerns. I appreciated his enthusiasm. I had concerns about the Android Auto function being erratic. Ed sat in the car to help troubleshoot it and gave me his c appreciated his enthusiasm. I had concerns about the Android Auto function being erratic. Ed sat in the car to help troubleshoot it and gave me his card to follow up with him after trying a new cord. More
Great service today. Nice loaner vehicle. They cleaned car up nicely too. Just called me to let me know I left something in car. Cost was what they estimated. car up nicely too. Just called me to let me know I left something in car. Cost was what they estimated. More
Been having both of our Acura’s serviced by McGrath in Westmont for the last 6 years. We purchased both TL’s used, the 2013 from CarMax and the 2008 from a dealer in Utah - found that car online. The serv Westmont for the last 6 years. We purchased both TL’s used, the 2013 from CarMax and the 2008 from a dealer in Utah - found that car online. The service department treats us like one of their best customers even though we’ve never purchased a vehicle from them. Certainly not able to say that about other dealer service department experiences. More
Very professional and friendly , Rachael O’mahony and the technician J.Ortiz. Explaining to me all the details about my SUV. Thanks again.stay safe technician J.Ortiz. Explaining to me all the details about my SUV. Thanks again.stay safe More
I bought a new 2022 MDX after months of waiting for the perfect car to come through. I worked with Paul Metz for the past few months hoping to find this car, and he remained in contact every step of the wa perfect car to come through. I worked with Paul Metz for the past few months hoping to find this car, and he remained in contact every step of the way. We built up a great working relationship to the point that when he found out my car would finally be arriving, he might have been as excited as I was! We set up a time to pick up the car, but it ended up arriving early. Since he knew we might not come in for a few days, he made sure to grab both sets of keys and put a big "sold" sign in the windshield. That is what I call taking care of your customer! I *highly* recommend working with Paul if you're looking for a great person to work with, not just a "salesman" who only cares about the deal. More
I dealt with Josh Pasturczak to buy a new car. He spent a great deal of time exposing and showing me the car. Once purchased Henry walked me through more details. Great experience! a great deal of time exposing and showing me the car. Once purchased Henry walked me through more details. Great experience! More