
McGrath Acura of Westmont
Westmont, IL
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Client experience is second to none and the service executive named Scott Perak is by far better than any one I know as it relates to customer experience and service. executive named Scott Perak is by far better than any one I know as it relates to customer experience and service. More
Great Customer Service! Whether it's something routine like an oil change or something more significant, the service is great. Scott P. is very helpful, courteous, and a pleasure to work with. Kudos to like an oil change or something more significant, the service is great. Scott P. is very helpful, courteous, and a pleasure to work with. Kudos to him and the service team! More
My car needed a water pump and timing belt I took it to my dealership because I wanted it to be done correctly the service that I received was excellent I was given a rental and everything turned out wonde my dealership because I wanted it to be done correctly the service that I received was excellent I was given a rental and everything turned out wonderfully I'm satisfied with the car and everybody's happy More
Very disappointed in their unwillingness to check into a small issue, saying it may not be under warranty on a car that has less than 9k miles, purchased new at their dealership less than one year ago. small issue, saying it may not be under warranty on a car that has less than 9k miles, purchased new at their dealership less than one year ago. More
Excellent service Great staffEase of scheduling Excellent service Great staff Ease of scheduling Reminders/ texts Great communication Great location Loaner vehicle provided Nice customer Excellent service Great staff Ease of scheduling Reminders/ texts Great communication Great location Loaner vehicle provided Nice customer lounge area with WiFi and TVs , coffer More
Service was fast, priced exactly as advertised, and no extra work was found to be necessary. In fact, all parts of the car were given the “green light” extra work was found to be necessary. In fact, all parts of the car were given the “green light” More
Top notch service department that is willing to listen to customer concerns and then doing the right thing for the customer, not the dealership. Thanks customer concerns and then doing the right thing for the customer, not the dealership. Thanks More
I had the car towed here with flat tire over a weekend in a snow storm. They figured out who’s car it was first thing on Monday and called me before I did. They fixed everything as well as performed other se a snow storm. They figured out who’s car it was first thing on Monday and called me before I did. They fixed everything as well as performed other services same day and I was good to go the same afternoon. Way to turn a very stressful situation to a non issue. Thank you Rachel! More
Excellent service. Took the time to answer all my concerns about my car. They showed me the new 2022 MDX that just arrived in the show room. Sales took the time to talk about all the features on the concerns about my car. They showed me the new 2022 MDX that just arrived in the show room. Sales took the time to talk about all the features on the new 2022 MDX. I just came in to get my car service but ended up having a fun experience looking at the new MDX. More