
McGrath Acura of Westmont
Westmont, IL
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Gerry Arquines is the best!! 10-stars! If there was an Academy Award for Best Salesperson of the Year – Gerry would win it! He is a shining star and the best I have ever experienced. There If there was an Academy Award for Best Salesperson of the Year – Gerry would win it! He is a shining star and the best I have ever experienced. There have been issues with a couple other employees, but I’m here to tell everyone how great he is! Gerry has been wonderful and gone above/beyond for me every day. He has even taken it upon himself to purchase two items the dealership should have replaced, before delivery. He is instantly available by phone/text, even during his busiest days. He has even responded from home quickly, on his days off. And I appreciate everything he has done to help me and make this experience better. All of his other reviews glow with accolades, as they should. But I want to add that the measure of a great associate/employee/experience…..is how well a person handles a problem. You expect to have a great experience, and NO problems. But when someone excels – exceeds your expectations both in how GREAT they handled their part of the transaction, and how far above/beyond they went to fix others mistakes – is the measure of greatness. Gerry – is the true definition of GREATNESS! I would buy here again, but only from Gerry! More
Want easy, go here! Gerry was awesome from the minute I walked in to the minute I got into my new Acura and drove off. People get nervous about dealerships but the people Gerry was awesome from the minute I walked in to the minute I got into my new Acura and drove off. People get nervous about dealerships but the people at McGrath are great because they tend to the people and don’t play the old school games. The Used car manager was easy to deal with, worked with my budget and made the deal happen. Finance was upfront and got me in and out quickly! Henry was awesome in getting me acquainted with my new Acura and I’m glad he did cause it has lots of fun stuff to play with! Want a easy and fun buying experience then look no further. From the nice facility to the funny and kind people, it makes car buying an exciting time. Not all dealers are the same and these guys prove it! More
Great experience (even with kids) and no pushy salesmen Gerry Arquines was great to work with, made the process feel simple and didn’t push us into purchasing extras we weren’t interested in. He was patien Gerry Arquines was great to work with, made the process feel simple and didn’t push us into purchasing extras we weren’t interested in. He was patient, answered all my questions and was able to address and solve issues with my trade-in. He proved to be a good problem-solver and got me in the car we wanted at the price we wanted. As a bonus, McGrath Acura of Westmont was very good with my kids. Getting a new car requires spending a lengthy amount of time at the dealership and everyone there was not only nice to them but helped to keep them occupied. We would recommend Gerry at McGrath Acura of Westmont More
Great car buying experience As soon as I walked into the dealership I knew it was going to be a good day. Gerardo Arquines got my girls hot cocoa, cookies and small teddy bears w As soon as I walked into the dealership I knew it was going to be a good day. Gerardo Arquines got my girls hot cocoa, cookies and small teddy bears while they waited. I got a great price and everyone was so helpful and kind. This was a very different from other dealerships I have visited in the past. I would highly recommend McGrath Acura and ask for Gerardo. More
Can’t ask for much more! Gerry A. is the best! This is the second MDX lease I’ve gotten from Mcgrath and I don’t think I can go anywhere else. Everyone is super friendly, cons Gerry A. is the best! This is the second MDX lease I’ve gotten from Mcgrath and I don’t think I can go anywhere else. Everyone is super friendly, considerate of your time and your needs. I don’t think I can really expect more from a car buying experience. Highly Recommended. More
Amazing yet difficult Gerry was amazing and from a man that was in the car sales business he needs to be the sales manager. The ulessys or whatever his name is. Did not kno Gerry was amazing and from a man that was in the car sales business he needs to be the sales manager. The ulessys or whatever his name is. Did not know how to keep a car to CPO standards yet Gerry does. He recommend one of the best cars on the lot and helped us for 2 straight weeks to get us the car and meet to the CPO standards. Best salesmen ever and McGrath Acura in Westmont needs to make him the manager. More
The car is nice, the Salesman was better!! I was looking to transition from a car to an SUV, and had researched both Acura MDX's and Infiniti QX60's online for over a month. CarMax and several I was looking to transition from a car to an SUV, and had researched both Acura MDX's and Infiniti QX60's online for over a month. CarMax and several Infiniti Dealerships and no luck for the features I wanted at the price I was looking for. FINALLY....I came across the perfect car at McGrath Acura of Westmont. I called to verify the car was available and as listed. They connected me with sales man Gerry Arquines and the experience went from just an online search to an over the top shopping experience-immediately! Gerry was friendly and helpful without being pushy, which to me was definitely a plus. I made a next day appointment for a test drive and was really interested, but not sold. Gerry wasn't all sales and stood out as personable outside of just "closing." Gerry offered exceptional service despite me not being the ideal customer. I came in with my own financing (they never love that) and didn't want extended warranties and any of the extras that are usually being strongly encouraged by the average car salesman. He had a "if your happy, then I've done my job" attitude. I left the dealership still needing a second key, and was scheduled to come back at a later date to get the key. Gerry stayed on top of making sure I got an appointment and that my needs were met even after I had the SUV for several weeks. I can honestly say that my experience with Gerry was a total plus and I would highly recommend him for anyone that wants a hassle free experience with a salesman with integrity. More
Bought 2020 RDX I went to Westmont Acura Dealership to buy a Car. I was greeted by another Sales Man initially. I met Gerry Arquines sold me a Car approximately 13 y I went to Westmont Acura Dealership to buy a Car. I was greeted by another Sales Man initially. I met Gerry Arquines sold me a Car approximately 13 years ago. I bought Acura from Westmont Dealership because of Gerry, he made it easy and he is a very Good Sales Man and a good person. More
RDX 2020 - Great Experience We had walked into the dealership before and had a positive experience. We returned and we ran into Gerry. He is one of the best people in the busines We had walked into the dealership before and had a positive experience. We returned and we ran into Gerry. He is one of the best people in the business. My family has known him since 2006 and we have bought a car from him before as well. We have also referred friends to him. Gerry does a great job with everything and creates a great experience. He makes the process much smoother and is genuine. I really enjoyed working with him and would do it again. More
New TLX - very positive experience Hi, I worked with Chaxel Juanico (salesperson) and Wally in Finance to close the deal. McGrath was excellent and provided a very competitive price Hi, I worked with Chaxel Juanico (salesperson) and Wally in Finance to close the deal. McGrath was excellent and provided a very competitive price and was a pleasure to deal with. More