
McGrath Acura of Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 1,200 reviews
New way to buy a car I saw my cars on their website and began chatting with the salesman . The salesman was very nice to me and he even took current pictures of the car I saw my cars on their website and began chatting with the salesman . The salesman was very nice to me and he even took current pictures of the car and texted them to my cellular phone . Even took a picture of himself in the car to prove to me that Car was really there. We even haggled through text messaging to an agreed-upon price for the 2015 RDX. We agreed on a price so I made an appointment to come look at the car . I have never negotiated on a price for the car without physically being at a dealership before . When we took the car for the testdrive we were sold this was the easiest way I have ever purchased a car before . Sam villa is a great sales rep. he even went out of his way three days later to stop by my house to pick up the car to have some scratches taken care of for me on my ca he even went out of his way three days later to stop by my house to pick up the car to have some scratches taken care of for me on my new RDX. And he left me a loaner car to drive for the day! Talk about great customer service More
Sam Shaheen, Sales & Leasing Traveled out of town ( from Indianapolis) to purchase a CPO 2014 Acura TL. Sam Shaheen from sales department was excellent to deal with and made the o Traveled out of town ( from Indianapolis) to purchase a CPO 2014 Acura TL. Sam Shaheen from sales department was excellent to deal with and made the overall experience a pleasure. Also, the facility is awesome. They have a barista on site serving delicious espresso's. Thank you! More
Purchase vehicle I had previously purchased a car from McGrath Acura so that's where I went when I started looking again. This experience was nothing like my first. I had previously purchased a car from McGrath Acura so that's where I went when I started looking again. This experience was nothing like my first. The sales rep, Sam Shaheen, did not want to help us, did not want to show us the vehicles we asked to see because they stated that they were all out of our price range. Every other used car we asked about was conveniently sold although he didn't actually check the inventory. When we decided on a vehicle the asking price suddenly increased by 2,000. It was clear that he had judged myself and my fiance purely on looks and made a decision that we couldn't afford any of those vehicles. I went down the street and purchased two brand new cars at another dealer the same day. Worst dealer I've ever encountered. More
Joe Scala is Great!! I am not one to write reviews online however I felt compelled to after our experience with Joe Scala and McGrath Acura of Westmont. We were looking t I am not one to write reviews online however I felt compelled to after our experience with Joe Scala and McGrath Acura of Westmont. We were looking to purchase a car for a family member who lives out of town and found a good fit at their dealership. From the very start where we reached out to Joe, we felt like we were purchasing a $100,000 + car and understand the car we had in mind was less than $10,000... Joe and his Team are great and from start to finish we were VERY impressed with their professionalism, friendliness, and courtesy. Was much more than we expected given our other experiences and we purchase cars from all over the price spectrum. We Highly Recommend Joe Scala and McGrath Acura of Westmont. We drove in from the City...and our time on the Road was WELL worth It! More
Sales Customer service excellent. Mishka was great to work with and did his best to accommodate our requests. Al was also very accommodating on our trade in Customer service excellent. Mishka was great to work with and did his best to accommodate our requests. Al was also very accommodating on our trade in. Very happy with our new car! More
Mcgrath Acura purchase new car Salesman, John Unger very easy to deal with and Keith Harmon gave a great tutorial and even came to our home to help set garage opener. Great service Salesman, John Unger very easy to deal with and Keith Harmon gave a great tutorial and even came to our home to help set garage opener. Great service More
By far the BEST dealer experience we’ve ever had! Right as we walked in, we were immediately greeted with warm welcomes and smiles. That for us was an amazing start, seeing how we’re in our mid 20’s a Right as we walked in, we were immediately greeted with warm welcomes and smiles. That for us was an amazing start, seeing how we’re in our mid 20’s and most other places would just assume we came out of boredom. SAM SHAHEEN is an EXCELLENT sales man, who DIDN’T pressure us into anything what so ever. Sam was also one of the MOST relaxed sales men I’ve ever dealt with in all of my car buying experiences. Another thing I really enjoyed about Sam, was he simply gave us the plate and didn’t join in on the ride. To be that’s very important. I don’t want to be intimidated by someone sales man talking my ear off as I’m trying to listen to the car. Great job Sam! Then came financing… Amiee is just as wonderful. Even after we agreed to an interest rate, she followed up the very next day with an even better APR. VERY VERY CUSTOMER FOCUSED! I’ve seen many “McGrath” plates around town, but now I can say I truly understand why. I couldn’t be a more Happier owner of my 2014 Acura TSX. I have NO doubts that I will be a returning customer and referral of friends and family. Thank you guys so much for making it a real happy experience. Those are few and far, but not at McGrath Acura of Westmont. More
McGrath Acura of Westmont - First Class all the Way In working with the sales and F&I at McGrath Acura of Westmont they were First Class all the Way. The salesperson Beth M. called me on the phone to se In working with the sales and F&I at McGrath Acura of Westmont they were First Class all the Way. The salesperson Beth M. called me on the phone to set up an appointment and had the three cars I was interested in lined up for me to look at. The F&I manager Sebastian and F&I associate Aimee R. made the experience simple and easy and I felt well taken care of. I would go back to the dealership for service and another car down the road as they made the entire process and enjoyable pain free experience. More
Service I went for my first routine oil change . My service associate was a young lady who was very professional and I was happy to have a woman take care of I went for my first routine oil change . My service associate was a young lady who was very professional and I was happy to have a woman take care of the service . Of course Acura is a great vehicle but service at Mc Grath was exceptional too. More
Dealer Who Listens This was our first time purchasing from McGrath Acura. I usually dread having to deal with car salespeople but this experience was enjoyable. We talk This was our first time purchasing from McGrath Acura. I usually dread having to deal with car salespeople but this experience was enjoyable. We talked with Brad Bartholow, Beth Markgraf and the finance department and was suprised to be dealing with such knowledgeable and genuinely nice group of people. More