McGrath Acura of Westmont

My Parents and I were in the area and decided to stop in and see if there were any good deals on used Acura RDX's. When we first entered the building, we were immediately greeted by Murad Alramahi and he d and see if there were any good deals on used Acura RDX's. When we first entered the building, we were immediately greeted by Murad Alramahi and he directed my family and I to Paul Stewart who deals with pre-owned sales. Being a person who has worked in a retail setting for many years, I greatly appreciated the friendliness and warm hearted care/service that Paul gave us. Paul had a vibe that made my family and I want to purchase a car and that's what we ended up doing. Paul sat us down at his desk and he inquired us on details on exactly what we were looking for and what we were willing to spend. Once the information was obtained, Paul ran out and found 2 cars that were right up our alley. He knew of the cars right away too, showing that he has great knowledge of the current inventory of the dealership. Paul showed us 2 used RDX's (2010 RDX TECH and 2011 RDX TECH) and let us test drive one with him and the second one without him. Throughout the first drive, Paul showed great knowledge of the vehicle we were riding and all the features. Any question I or a family member of mine had, Paul knew the answer. After we were finished test driving the cars, my family and I decided to buy the newer 2011 RDX TECH. Paul gave us the numbers on the costs and the transaction went smoothly. We also had a trade-in by the way which Paul facilitated fast and efficiently. I really must say that Paul was probably THE BEST car salesman I have ever worked with. He was friendly, genuine, and knowledgeable. I've seen some very pushy car salesmen before who try to hard close people into making poor/bad decisions which I find is horrible because at the end of the day they are trying to provide customer service. Paul was far from these kind of salesman and I am truly thankful for his time and patience with selling us are newly bought used 2011 RDX Tech. If all salesmen or women are like Paul in your facility, you truly have an amazing sales staff. Today was truly a blessed day on 11/12/13. Thanks Paul, hope you made it to church! -The Ella Family More

The salesperson, Paul Stewart, demonstrated knowledge, professionalism and patience, which are great customer service traits that helped guide me in making the decision right for me and my budget. I truly professionalism and patience, which are great customer service traits that helped guide me in making the decision right for me and my budget. I truly appreciated the information and details that he shared about the Acura TL and Acura ILX. The intimate knowledge that he shared about the brakes, each car’s performance and service costs were extremely helpful in my purchase decision to go with the TL vs the ILX. More

After making a mistake and getting the wrong car, John and his team were able to correct the problem quicker and cheaper than I thought. Their customer service is what will win back repeat business. If yo and his team were able to correct the problem quicker and cheaper than I thought. Their customer service is what will win back repeat business. If you talk to them, they will do all in their power to help you out! More

I flew in, and chris picked me up at the motel. the description he had given me on the car was correct. he was very courteous and professional. we completed our business promptly, and I got started o description he had given me on the car was correct. he was very courteous and professional. we completed our business promptly, and I got started on my 620 mile drive home. he did everything he said he would. my experience with him and McGrath was a good one. Rick Dougherty Iola, KS More

This was the dealership we have purchased our last 3 vehicles from. John Vestuto was the salesman for our last vehicle and one of the reasons we returned for our 3rd. He and Leslie Kuzniar were very f vehicles from. John Vestuto was the salesman for our last vehicle and one of the reasons we returned for our 3rd. He and Leslie Kuzniar were very friendly and helpful. We knew we were buying a used vehicle and wanted to make sure it was safe and reliable. I knew I would get what we asked for when my wife and I told them what we wanted and what price we were willing to pay. After this purchase we will most likely return for our 4th vehicle. Thanks John and Leslie. More

Great experience, the sales person was very nice and helpful. Had our best interest at heart. The finance persona was also exremely helpful and made everything as painless as possible! helpful. Had our best interest at heart. The finance persona was also exremely helpful and made everything as painless as possible! More

This dealer had a lot of used cars to choose from. I was not pushed to buy a more expensive car and the sales person was very helpful. not pushed to buy a more expensive car and the sales person was very helpful. More

I initially brought my 2010 TL for servicing. While waiting,my brother and I looked around the showroom. Everybody acknowledged us,but there was something about Beth Markgraf's personality that was in waiting,my brother and I looked around the showroom. Everybody acknowledged us,but there was something about Beth Markgraf's personality that was infectious. We began talking,I told her about my love for my 2010 TL,she persuaded me to test drive the 2013 TL. Still not convinced,Nick entered the picture. After conversing with him about my options,and the fact my lease would expire in approximately 2 weeks,I signed the papers. I believe the gentlemen who explained the ins and outs of the car is named Henry,I'm sorry I forgot his last name. They all were a factor in my decision . More

John Vestito was very helpful, relaxed and not pushy. He was not your typical salesperson. I would tell others about him. A very nice man. was not your typical salesperson. I would tell others about him. A very nice man. More

Our experience is most definitely one of those that demonstrate "the salesperson that went above and beyond"! After having a very negative experience at Muller Acura in Woodfield, my husband decided to demonstrate "the salesperson that went above and beyond"! After having a very negative experience at Muller Acura in Woodfield, my husband decided to go to McGrath Acura in Westmont. Because I was annoyed at the wasted hour at the previous dealer I called and spoke with John Vestuto. I wasn't very nice and told him please if you can't help don't waste our time (it even sounds awful in writing-sorry John). He assured he could help. HE ABSOLUTELY DID! We are proud owners of a pre-certified Acura ILX... Few important points; Dealers do not have the same salespeople. The same model we looked at first dealership was more expensive and had more miles. At Westmont we purchased 2013 pre-certified, ILX with 12k miles, $1000 less and financed through Acura with a better interest rate. Not only did John make the buying experience better, he was polite and forthright...but the financing dept. Manager, Nick Kabro, was just as professional and pleasant. And Kevin demonstrating all the new gadgets.... Thank you Thank John and we will always have you in mind when we buy cars as well as recommending you to our family and friends! Very sincerely, Luis Fernando and Vivian Saavedra More