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McGrath Acura of Westmont - Service Center

Westmont, IL

4.8
268 Reviews

268 Reviews of McGrath Acura of Westmont - Service Center

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February 14, 2022

Diagnosed and solved my problem in one morning, recommended next actions, got me on my way on a busy schedule and charged a very modest amount. I was extremely pleased. More

by Helen C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince
Mar 04, 2022 -

McGrath Acura of Westmont responded

Helen, thank you for your review! We are happy to be your Acura dealership.

February 09, 2022

Excellent service as usual. We have brought our Acura to McGrath for all servicing since we bought it in 2007. More

by Rin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Branden
Feb 11, 2022 -

McGrath Acura of Westmont responded

Rin, thank you for trusting our team with your Acura for all these years! We appreciate your review.

February 07, 2022

Fast service, with a very polite technician who explained to me all steps taken. I am satisfied. More

by Mariana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Feb 11, 2022 -

McGrath Acura of Westmont responded

Thank you for your five star review! Our team loves taking the extra steps to make sure you understand what's going on with your vehicle.

February 02, 2022

Service was easily scheduled and completed professionally and on time. Waiting area was clean and comfortable. More

by Cpman5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Feb 04, 2022 -

McGrath Acura of Westmont responded

Thank you for your review! We appreciate you choosing McGrath Acura.

January 31, 2022

Great personal service, safe atmosphere. Rachael is super friendly and helpful and makes me confident that my car is in good shape. More

by MsT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Kacor
Jan 31, 2022 -

McGrath Acura of Westmont responded

Thank you for your review!

January 27, 2022

This dealership is the most fake dealership ever. They will treat you great until you sign those papers. Once you leave that door with your new shiny car you are no longer treated the same. The service ma More

by carlosdevelops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cathy Kacor
Jan 28, 2022 -

McGrath Acura of Westmont responded

Carlos, we understand your concern and are sorry we didn't meet your expectations and our normal 5-star standard. The minor details matter to us as well, and we hope we can show that to you. Please contact Amy Brosnan at abrosnan@acurawestmont.com at your convenience; we hope to discuss your concern directly. Thank you, and we can't wait to connect with you!

January 26, 2022

I have always had great service with this dealership. Because of this excellent service I have purchased my last 5 cars with them. More

by Ann
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Jan 28, 2022 -

McGrath Acura of Westmont responded

Thank you for your continued loyalty, Ann! We are happy to have customers like you.

January 26, 2022

Great service and they will address all or any concerns you have and explain process. More

by Kikipyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Jan 28, 2022 -

McGrath Acura of Westmont responded

Thank you for your five star review!

January 25, 2022

Every person who helped me was very nice and the offerings in the waiting area are good Service advisor Ed was great and explained all the issues I had with a pre purchase vehicle I had brought in More

by gpowers20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Jan 28, 2022 -

McGrath Acura of Westmont responded

Thank you for trusting our team to perform your pre purchase inspection.

January 25, 2022

Very good service they washed and cleaned the car and explained all the work to be completed More

by Dennisortloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel o mahony
Jan 28, 2022 -

McGrath Acura of Westmont responded

Thank you for your review!

Jan 29, 2022 -

Dennisortloff responded

Great

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