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McGrath Acura of Westmont - Service Center

Westmont, IL

4.8
267 Reviews
Call Service Center (630) 343-0998

267 Reviews of McGrath Acura of Westmont - Service Center

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October 30, 2021

Great customer service every time. Michelle in the service department was great! Very attentive to making sure everything I needed was taken care of. More

by corkeywilburncarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson
Report | Print
October 29, 2021

Impeccable attention to inquiries, attentive to address needs/issues (which have all but nil on all three of my consecutive leases). Prompt attention by service department, service manager and technicians. More

by DearJimPrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Brady: salesperson, now in finance. , Cathy Kacor, Ed Dryer
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October 28, 2021

The reason I purchase Acura products from this dealership is due to their excellent service dept More

by pjstockmal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Oct 29, 2021 -

McGrath Acura of Westmont responded

Thank you for your kind words! We aim to provide our guests excellent service at all times, and we appreciate you for recognizing our efforts. We are looking forward to assisting you again at McGrath Acura of Westmont!

October 24, 2021

Confident service is done correctly and I am treated with respect. Very knowledgeable service rep. More

by Lagrange
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Report | Print
Oct 25, 2021 -

McGrath Acura of Westmont responded

That is so amazing to hear, Lagrange! Thank you so much for taking the time to share your five-star review & feedback with our team at McGrath Acura of Westmont. It's great to know that we continue to provide our customers with everything they need. Have a great day!

October 09, 2021

Rachael was very patient and helpful getting my car working. I will go out of my way to ask her for any issues I have in the future. They should give her a raise! More

by Mike438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachael, service writer
Report | Print
Oct 12, 2021 -

McGrath Acura of Westmont responded

Thank you for your five-star review, Mike. Our team at McGrath Acura Westmont always strives for the highest standards. We are delighted that our team could serve you well. Until next time, take care.

September 27, 2021

I brought my wife's TLX in for its 1st service experience. I was greeted by Rachel, whom was very pleasant and courteous. Rachel also, answered any questions I asked promptly and professionally More

by Ballr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel O'mahony
Report | Print
Sep 28, 2021 -

McGrath Acura of Westmont responded

Thank you for this fantastic review! The McGrath Acura of Westmont team is dedicated to providing you and everyone else who visits our dealership with only the best there is to offer. It’s so lovely to hear that our hard work paid off. We look forward to working with you for many years to come!

September 17, 2021

The service department is amazing! They get you in as quickly as possible and the waiting area is beautiful. More

by Carla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Report | Print
Sep 20, 2021 -

McGrath Acura of Westmont responded

Hi Carla, thank you for sharing how much you enjoyed your visit to McGrath Acura of Westmont. As you mentioned, our team is dedicated to providing our guests with professional and prompt service, and we're happy it's what you received. We are looking forward to assisting you again soon!

September 14, 2021

Love this dealership! Best service always!Clean, neat, Love this dealership! Best service always! Clean, neat, great customer service and support! Always efficient More

by spalionis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson
Report | Print
Sep 15, 2021 -

McGrath Acura of Westmont responded

Thanks for reviewing McGrath Acura of Westmont. Our team will be overjoyed to hear that you have nothing but amazing things to say about your recent experience in our dealership. Have a nice day!

September 08, 2021

They are one of the finest dealerships to work with. Always very professional and timely when having service work performed. Top notch work every time we go More

by ddalton795
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle, not certain of the lady I worked with yesterday but she too was good, Cathy Kacor
Report | Print
Sep 13, 2021 -

McGrath Acura of Westmont responded

We're grateful to have the chance to work with you! Thank you for the support, and we are committed to providing our guests with top-notch service. We can't wait to have you back at McGrath Acura of Westmont!

August 24, 2021

The customer service is always IMPECCABLE!! I feel like I’m part of a family. More

by Grahamtamika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Johnson, Cathy Kacor, Ed Dryer
Report | Print
Aug 24, 2021 -

McGrath Acura of Westmont responded

We appreciate the lovely feedback about McGrath Acura of Westmont. Thank you and have a great day!

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