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McGrath Acura of Westmont - Service Center

Westmont, IL

4.8
267 Reviews

267 Reviews of McGrath Acura of Westmont - Service Center

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July 20, 2021

Excellent place. Excellent service department. Excellent employees!!!! Never had any type of problem with this Dealership!!!!. Would NEVER go ANYWHERE ELSE. And just love the Acura!!!! More

by Newcar2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Kacor, Ed Dryer
Jul 21, 2021 -

McGrath Acura of Westmont responded

Excellence is our level of standards at McGrath Acura of Westmont, and we're elated you received nothing short of what we always strive for! Thank you for your review, and have yourself a wonderful day!

July 18, 2021

Rachel and the service department at McGrath Acura are AMAZING! I have a very long commute, and I have owned my wonderful McGrath-purchased Acura for many years now. Whether for routine maintenance or fo More

by susanowhatever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Jul 19, 2021 -

McGrath Acura of Westmont responded

Hearing that our team at McGrath Acura of Westmont provides you with a fantastic service every time is the best thing we could hope for. Thank you for your continued support in us, Susan, and we look forward to serving you for many years to come!

July 08, 2021

Professionalism at its best. Ed was extremely thorough in explaining everything in detail. From the start, he made me feel like a long time customer. More

by urlachersbuddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Jul 09, 2021 -

McGrath Acura of Westmont responded

We care about every guest that steps foot on our dealership, and we're dedicated to taking care of their needs well. Thank you, and McGrath Acura of Westmont is only a call away if you need anything else!

July 06, 2021

The service writer was very helpful and Courteous. I would have other services preformed at this dealership because of the service writer. In fact several of the staff I interacted with were just as hel More

by Skipbahr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Jul 07, 2021 -

McGrath Acura of Westmont responded

We're glad to know our McGrath Acura of Westmont team did a great job! We work very hard to ensure our guests receive outstanding service, and it makes us happy it was reflected in your recent visit. Thank you for your trust, and we hope to see you again!

July 01, 2021

Been my dealer since 2007..service is excellent..highly recommend More

by Rws283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dryer
Jul 07, 2021 -

McGrath Acura of Westmont responded

Hi there, McGrath Acura of Westmont is delighted with your wonderful feedback. Thank you for your recommendation, and we hope you're enjoying your day!

June 30, 2021

Cathy is the best service manager in the world! Service is always excellent and fair value. Techs are very knowledgeable and friendly. Always satisfied with the service. More

by aperrinros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Kacor, Ed Dryer
Jul 07, 2021 -

McGrath Acura of Westmont responded

McGrath Acura of Westmont aims to satisfy our guests, and we glad you are more than satisfied. Thanks for your appreciation for our team - this will provide them with a great deal of encouragement. We look forward to seeing you again, but until then, take care!

June 23, 2021

My Experience with the dealership was very good everyone was hospitable they communicated well they had good hospitality complementary water when I got thirsty the bathroom facilities were clean I was happy More

by Nobogusmoves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Kacor
Jun 24, 2021 -

McGrath Acura of Westmont responded

We're grateful your experience with us was wonderful! We're always happy to hear appreciation from our clients. Our team always goes to extra lengths to keep every client happy during their visit to our dealership. We look forward to seeing you again soon at McGrath Acura of Westmont!

June 22, 2021

My service person today was incredible. Everyone in the place all the way to the cashier repeatedly thanked me for being a McGrath customer. The service area was spotless and my oil change was timely. They More

by chevyliddle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 24, 2021 -

McGrath Acura of Westmont responded

This is so amazing to hear! Thank you so much for taking the time to share your comments with our team at McGrath Acura of Westmont. It's great to know that our service team continues to provide our clients with everything they need. Have a great day!

June 21, 2021

Great service. Very friendly. Gave me a loaner, which is very helpful. More

by CCW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Kacor
Jun 24, 2021 -

McGrath Acura of Westmont responded

We appreciate your kind feedback on McGrath Acura of Westmont and thank you for taking the time to leave us a review. Please do not hesitate to revisit us soon! Have a great day, and thanks again.

June 09, 2021

Rachel was great! I had a small issue with my speaker, they got me right in with no appointment. They had the part in stock and got it fixed even faster than they told me. Great experience, very friendly More

by Frank40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel o'mahony, Cathy Kacor
Jun 11, 2021 -

McGrath Acura of Westmont responded

We aim at putting smiles on our customers' faces by providing quality service. We are excited to know you appreciate the team's effort. Thank you for trusting McGrath Acura of Westmont, and we hope to work with you in the future.

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