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McGrath Acura of Westmont - Service Center
Westmont, IL
267 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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267 Reviews of McGrath Acura of Westmont - Service Center
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April 19, 2021
Professional and friendly. Go the extra mile to provide service. Always give estimate on service, time needed and keep you informed on progress. Have been a purchaser and service user for 18 years service. Always give estimate on service, time needed and keep you informed on progress. Have been a purchaser and service user for 18 years More
by gmuehrcke
Employees Worked With
Scott Perak
April 19, 2021
Went in for an oil change. Purchased my car here back in August. Quick and easy process. Amazing workers and some of the friendliest people I’ve ever met at a dealership. Concierge even offered me hot choco August. Quick and easy process. Amazing workers and some of the friendliest people I’ve ever met at a dealership. Concierge even offered me hot chocolate! All in all, had an fantastic experience. The people there are amazing! More
by Nguyen Luu
Employees Worked With
Scott Perak
April 04, 2021
Quick oil service. Only issue is when I got home noticed mechanic never shut the hood to a locked position. Cost over phone wasn’t same as when arrived. mechanic never shut the hood to a locked position. Cost over phone wasn’t same as when arrived. More
by Franco
Employees Worked With
Cathy Kacor, Ed Dryer
April 02, 2021
Client experience is second to none and the service executive named Scott Perak is by far better than any one I know as it relates to customer experience and service. executive named Scott Perak is by far better than any one I know as it relates to customer experience and service. More
by LOULEUZZI
Employees Worked With
Scott Perak
March 31, 2021
Great Customer Service! Whether it's something routine like an oil change or something more significant, the service is great. Scott P. is very helpful, courteous, and a pleasure to work with. Kudos to like an oil change or something more significant, the service is great. Scott P. is very helpful, courteous, and a pleasure to work with. Kudos to him and the service team! More
by Wayne_RX350
Employees Worked With
Scott Perak
March 30, 2021
My car needed a water pump and timing belt I took it to my dealership because I wanted it to be done correctly the service that I received was excellent I was given a rental and everything turned out wonde my dealership because I wanted it to be done correctly the service that I received was excellent I was given a rental and everything turned out wonderfully I'm satisfied with the car and everybody's happy More
by George
Employees Worked With
Danny Brennan
March 22, 2021
Very disappointed in their unwillingness to check into a small issue, saying it may not be under warranty on a car that has less than 9k miles, purchased new at their dealership less than one year ago. small issue, saying it may not be under warranty on a car that has less than 9k miles, purchased new at their dealership less than one year ago. More
by fies11
Employees Worked With
Rachel O’Mahoney, Juan Campa
March 16, 2021
Excellent service Great staffEase of scheduling Excellent service Great staff Ease of scheduling Reminders/ texts Great communication Great location Loaner vehicle provided Nice customer Excellent service Great staff Ease of scheduling Reminders/ texts Great communication Great location Loaner vehicle provided Nice customer lounge area with WiFi and TVs , coffer More
by Hbunny0928
Employees Worked With
Rachel
February 23, 2021
Service was fast, priced exactly as advertised, and no extra work was found to be necessary. In fact, all parts of the car were given the “green light” extra work was found to be necessary. In fact, all parts of the car were given the “green light” More
by thomaspheinz
Employees Worked With
Ed Dryer
February 11, 2021
Top notch service department that is willing to listen to customer concerns and then doing the right thing for the customer, not the dealership. Thanks customer concerns and then doing the right thing for the customer, not the dealership. Thanks More
by TL driver
Employees Worked With
Racheal, Cathy Kacor, Ed Dryer
