McGrath Acura of Westmont - Service Center
Westmont, IL
268 Reviews of McGrath Acura of Westmont - Service Center
I bought my used TSX last summer, and brought it in this week for some maintenance, aesthetic and performance concerns. Ryan addressed each issue, even inviting me to point out one concern while the car wa week for some maintenance, aesthetic and performance concerns. Ryan addressed each issue, even inviting me to point out one concern while the car was up in the air. Never has a dealership taken so much time to communicate so clearly. I had to make some decisions and I felt like he was honestly presenting all options. My car did need to be kept for several hours, in order to address all concerns. Though I was offered a loaner car, I chose to wait and Ryan checked in with me frequently. Everyone was very pleasant from the person who took my phone call, to the women who handled the billing. Though I live closer to another Acura dealership, this one is worth the drive. More
We purchased our acura from Spiro, he was a great salesperson, great personality. When we went in for service we met Ryan Durso and he also was great and had a wonderful personality. Both of these salesperson, great personality. When we went in for service we met Ryan Durso and he also was great and had a wonderful personality. Both of these men were not pushy and explained everything and were sincere with their answers. More
I came in on Saturday afternoon with the rear hatch unable to close. The service advisor was able to take my car in for emergency service, provide me with a loaner and get me out the door in under 30 unable to close. The service advisor was able to take my car in for emergency service, provide me with a loaner and get me out the door in under 30 minutes. The car was ready when promised and in perfect working order. This was truly outstanding customer service in a time of need. More
I would like to take a moment and share my feedback about Ryan Durso. He was an outstanding help during my last visit, was able to get all my car needs taken care of in a very timely manner, even though that Ryan Durso. He was an outstanding help during my last visit, was able to get all my car needs taken care of in a very timely manner, even though that Saturday was a busy day. He has shown great knowledge skills as well as great customer service. Having more people like Ryan will always result in the customers coming back to the same place and not anywhere else, just like me for example. Sincerely, Wojtek Sidorowicz More
Ryan is an awesome customer service rep! He answers my questions in a matter that I can understand. He calls back in a timely matter, very accomadating with scheduling my services to my busy schedule. Al questions in a matter that I can understand. He calls back in a timely matter, very accomadating with scheduling my services to my busy schedule. Always follows up to make sure everything is to my satisfaction with my vehicle. Everyone at McGrath westmont are very friendly, polite, and pleasant. I am extremely lucky to find a dealership that understands me and I understand them. I would recommend this dealership and its employees to anyone. More
My name is Tony and I own a 2010 Acura MDX which I purchased new from McGrath Acura of Westmont. I have been servicing my MDX at McGrath Acura of Westmont since I purchased it. Ryan Durso and his s purchased new from McGrath Acura of Westmont. I have been servicing my MDX at McGrath Acura of Westmont since I purchased it. Ryan Durso and his service team always handle my service & repairs delivering nothing but the best! He has always taken the time to ensure that my concerns are always addressed in a professional & timely manner. He makes me feel apart of the McGrath family. It is a great feeling that as a customer I can always trust that my MDX is in great hands. I look forward to getting my MDX serviced at McGrath Acura of Westmont because Ryan goes above & beyond customer satisfaction. He knows how to work with me as a customer and that is what keeps me coming back to Westmont. McGrath Westmont Acura Customer More
Ryan was extremely helpful and courteous. He was diligent and quick in grasping issues that I had and helped rectify them quickly. Will definitely go back here again. and quick in grasping issues that I had and helped rectify them quickly. Will definitely go back here again. More
Ryan Durso is a professional. He is respectful, thorough, and attentive to the problems reported. He follows up on requests, provides timely updates, and delivers on his commitments. He is a plea thorough, and attentive to the problems reported. He follows up on requests, provides timely updates, and delivers on his commitments. He is a pleasure to work with, and although Acura Westmont is not the nearest Acura Dealerhsip from my home, I choose to schedule all service work with him. Acura Westmont is fortunate to have a consummate professional representing their dealership. More
The level of service found at this dealership is unprecedented amongst any dealership I have ever done business with. A++ in my book. For once, this is a car dealership thats focus revolves around unprecedented amongst any dealership I have ever done business with. A++ in my book. For once, this is a car dealership thats focus revolves around building a strong relationship with the customer and not the initial sale. They take pride in repeat business years down the road and this alone is reason to highly consider Acura of Westmont. They treat you as they wish to be treated which is evident in their business practices. Prices are extremely reasonable and the customer service is like none other. Your integrity truly shines. You have earned my business for years to come. Keep up the good work. More
Ryan Durso earns A+ in superior service!The caliber of professionalism I get every time from my trusted service advisor, Ryan Durso, at McGrath Acura of Westmont is worth bypassing much closer dealerships professionalism I get every time from my trusted service advisor, Ryan Durso, at McGrath Acura of Westmont is worth bypassing much closer dealerships to home for superior service. Ryan is always upbeat, knowledgeable, and goes above and beyond every time to help educate me when it comes to the many questions I always have regarding the maintenance of my vehicle. Superior service and a trusted advisor in Ryan Durso at McGrath Acura of Westmont unequivocally earns my business. More