McGrath Acura of Westmont - Service Center

I came in on Saturday afternoon with the rear hatch unable to close. The service advisor was able to take my car in for emergency service, provide me with a loaner and get me out the door in under 30 unable to close. The service advisor was able to take my car in for emergency service, provide me with a loaner and get me out the door in under 30 minutes. The car was ready when promised and in perfect working order. This was truly outstanding customer service in a time of need. More

I would like to take a moment and share my feedback about Ryan Durso. He was an outstanding help during my last visit, was able to get all my car needs taken care of in a very timely manner, even though that Ryan Durso. He was an outstanding help during my last visit, was able to get all my car needs taken care of in a very timely manner, even though that Saturday was a busy day. He has shown great knowledge skills as well as great customer service. Having more people like Ryan will always result in the customers coming back to the same place and not anywhere else, just like me for example. Sincerely, Wojtek Sidorowicz More

Ryan is an awesome customer service rep! He answers my questions in a matter that I can understand. He calls back in a timely matter, very accomadating with scheduling my services to my busy schedule. Al questions in a matter that I can understand. He calls back in a timely matter, very accomadating with scheduling my services to my busy schedule. Always follows up to make sure everything is to my satisfaction with my vehicle. Everyone at McGrath westmont are very friendly, polite, and pleasant. I am extremely lucky to find a dealership that understands me and I understand them. I would recommend this dealership and its employees to anyone. More

My name is Tony and I own a 2010 Acura MDX which I purchased new from McGrath Acura of Westmont. I have been servicing my MDX at McGrath Acura of Westmont since I purchased it. Ryan Durso and his s purchased new from McGrath Acura of Westmont. I have been servicing my MDX at McGrath Acura of Westmont since I purchased it. Ryan Durso and his service team always handle my service & repairs delivering nothing but the best! He has always taken the time to ensure that my concerns are always addressed in a professional & timely manner. He makes me feel apart of the McGrath family. It is a great feeling that as a customer I can always trust that my MDX is in great hands. I look forward to getting my MDX serviced at McGrath Acura of Westmont because Ryan goes above & beyond customer satisfaction. He knows how to work with me as a customer and that is what keeps me coming back to Westmont. McGrath Westmont Acura Customer More

Ryan was extremely helpful and courteous. He was diligent and quick in grasping issues that I had and helped rectify them quickly. Will definitely go back here again. and quick in grasping issues that I had and helped rectify them quickly. Will definitely go back here again. More

Ryan Durso is a professional. He is respectful, thorough, and attentive to the problems reported. He follows up on requests, provides timely updates, and delivers on his commitments. He is a plea thorough, and attentive to the problems reported. He follows up on requests, provides timely updates, and delivers on his commitments. He is a pleasure to work with, and although Acura Westmont is not the nearest Acura Dealerhsip from my home, I choose to schedule all service work with him. Acura Westmont is fortunate to have a consummate professional representing their dealership. More

The level of service found at this dealership is unprecedented amongst any dealership I have ever done business with. A++ in my book. For once, this is a car dealership thats focus revolves around unprecedented amongst any dealership I have ever done business with. A++ in my book. For once, this is a car dealership thats focus revolves around building a strong relationship with the customer and not the initial sale. They take pride in repeat business years down the road and this alone is reason to highly consider Acura of Westmont. They treat you as they wish to be treated which is evident in their business practices. Prices are extremely reasonable and the customer service is like none other. Your integrity truly shines. You have earned my business for years to come. Keep up the good work. More

Ryan Durso earns A+ in superior service!The caliber of professionalism I get every time from my trusted service advisor, Ryan Durso, at McGrath Acura of Westmont is worth bypassing much closer dealerships professionalism I get every time from my trusted service advisor, Ryan Durso, at McGrath Acura of Westmont is worth bypassing much closer dealerships to home for superior service. Ryan is always upbeat, knowledgeable, and goes above and beyond every time to help educate me when it comes to the many questions I always have regarding the maintenance of my vehicle. Superior service and a trusted advisor in Ryan Durso at McGrath Acura of Westmont unequivocally earns my business. More

To whom it concerns, I would give McGrath Acura & To whom it concerns, I would give McGrath Acura & service tech Ryan an A+!!! Once again I have to complement Ryan (service rep), the service depar To whom it concerns, I would give McGrath Acura & service tech Ryan an A+!!! Once again I have to complement Ryan (service rep), the service department and the dealership for their outstanding customer service and service. I have purchased a lot of new cars, from a lot of different dealerships, but I can not remember another dealership that was as committed to total service and ownership satisfaction. It all started from the time I purchased my ZDX, one of the best experiences purchasing a car in a long time. No pressure, explained everything, felt I was given a great deal and walked away thinking I was not taken. Next came when it was time for regular services, made an appointment time, got the car in, was given the option for a loner car, an option I appreciate and hard to find from other dealers (not that I take advantage of it but it is nice to have the option). I am given a completion time and I can not remember it taking any extra time then quoted. This is a credit to the service tech that knows his/her department & mechanics. Waiting in the new lounge area with the complimentary drinks & snacks, very nice, what else can I say about that. To top it off the best experience I have had is the attention I have received from Ryan in the service department. I am sure all of the service tech are great at there jobs, but the experience I have had with Ryan is that he goes above and beyond the normal to make sure I am satisfied and that my car is 100% when it leaves the dealership. From oil changes, to reapplying the paint protection, and if I have any questions he answers them. Last but not least is Ryan's commitment to customer satisfaction, i feel it is un-matched. My latest issue was with my rims. Even though my car is a 2010, the chrome on the rims (an expensive up-graded rim when the car was purchased new) started to peal. Ryan told me what new rims would cost, but said that before I bought new rims that he would investigate on what he could do through Acura & the dealership. In the end he was able to convince the higher powers and got the rims replaced. How much more can I say about the dealership and the service department (especially Ryan)!!! When I am ready for another new car I know where I am going and when I need service I know who I am asking for, Ryan! Edward Eugene White lrrpatrol@yahoo.com www.sealtightsolutions.com More

Knowledgeable and honest. I came here specifically because of ED DRYER. This must be a great shop if he works here. Facilities for customers waiting for service are EXCELLENT. Comfortable, a barista because of ED DRYER. This must be a great shop if he works here. Facilities for customers waiting for service are EXCELLENT. Comfortable, a barista for coffee and tea specialties. Clean pleasant. More