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McGrath City Honda - Service Center

Chicago, IL

4.3
351 Reviews

351 Reviews of McGrath City Honda - Service Center

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April 01, 2022

Ron got me in and took care of everything my car needed in time for me to make it to work. I work in the business, and I understand the importance of a good service advisor. Will be in contact with Ron fo More

by Tyler Burmeister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Eling
Apr 01, 2022 -

McGrath City Honda responded

Thank you for trusting Ron and our team with your vehicle! We appreciate you leaving us a review.

March 29, 2022

I brought my car in for service and was attended to right away. The service was performed in a timely manner. I was able to wait in a comfortable and clean area. The technician informed me of what was done. More

by Sanrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan Aljiti
Apr 01, 2022 -

McGrath City Honda responded

Our team loves five-star reviews! We are happy to hear you had a great experience at McGrath City Honda with Hasan!

March 23, 2022

The service advisor, Alfonso is very thorough. He reviews your service records with you and lets you know what is needed. More

by Jmont
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department- Alfonso
Mar 28, 2022 -

McGrath City Honda responded

Thank you for your review and we are happy to hear that Alfonso was able to show you all of your service records and help you understand what needs to be done. We hope to earn five stars on your next visit!

March 17, 2022

Friendly and efficient, McGrath knows their business and how to treat you. Normal service appointments are quick and painless. More

by A. Pacheco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Hinojosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Miller
Mar 28, 2022 -

McGrath City Honda responded

Thank you for choosing McGrath City Honda!

March 16, 2022

I've been coming here for decades and I've never had an issue until today. First, now you have to make appt. For everything, even an oil change. That oil change was going to cost me close to $100. I More

by blackwidowque55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin took care of me. I always used to deal with Bill Miller.
Mar 18, 2022 -

McGrath City Honda responded

Hi there, taking care of loyal customers is something that is very important to us. We would love it if you contacted Dana Grande, Customer Relations Manager, at dgrande@mcgrathcity.com or her direct line 773-836-3904, so we may discuss your concerns further.

March 08, 2022

Always able to get an appointment and service is fantastic. Bill Miller is always there to take care of me. More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

McGrath City Honda responded

Thank you for your review! We are proud to be your Honda dealership.

March 04, 2022

I made an appointment online for an oil change advertised gas two for 99.95. When I brought my car in I was told that special was over and the price was now 119.95 for two oil changes. I was not happy with More

by Chips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2022

This dealership offers great service and the personnel is very courteous. I greatly recommend this place. More

by irispena2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

McGrath City Honda responded

Thank you for your five star review!

January 29, 2022

The service I received was great. From my reception, to personally meeting the Service Manager (Jeremy Sanchez), to the continual updates as to the progress on the service, all the way to the final check o More

by joeythek58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine, Karen
Jan 31, 2022 -

McGrath City Honda responded

We love 5 star reviews, thank you for yours Joey!

January 22, 2022

Quick, professional service every time I go there. I Quick, professional service every time I go there. I would highly recommend this dealership. Devon and Jeremy were extremely helpful. More

by Patpassi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon
Jan 24, 2022 -

McGrath City Honda responded

Thank you for trusting our team with your Honda. We look forward to continuing to maintain your vehicle.

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