Back

McGrath City Honda - Service Center

Chicago, IL

4.3
346 Reviews

346 Reviews of McGrath City Honda - Service Center

Sort by
January 24, 2021

The dealership was very clean and everyone was nice but Dave was the best. He was very helpful and also personable. I would recommend going there. More

by Kbothwell22
Recommend Dealer
Yes
Employees Worked With
Dave Kazarian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

McGrath City Honda responded

Thank you for your five-star review. The McGrath City Honda team is delighted we could serve you so well! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

December 03, 2020

Helpful staff that answered my questions. I was satisfied with the service. I have no complaints. I did not feel like they were trying to trick me. More

by Mapwad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso
Dec 07, 2020 -

McGrath City Honda responded

Hello and thank you for leaving us with your positive rating. We are glad to know about your service experience with our team here at McGrath City Honda. Our team indeed works with every customer with complete honesty and dedication and we're happy to know that you were satisfied with the service provided to you. Come back soon, take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

December 01, 2020

$80.00 oil change turned out to be a $3000 bill. For an 80 year old woman on a fixed income. Bad news travel fast NOT A HAPPY CUSTOMER!!! More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Barreli
Dec 11, 2020 -

McGrath City Honda responded

Hi Ron, thank you for sharing your review with us. We are disheartened to know about your experience with us, but we assure you that we provide transparent and honest service to our customers. We would like to assist you in every way possible, please call our Customer Relations Manager, Dana Grande at 773-836-3904 or email her at dgrande@mcgrathcity.com. Take care.

November 20, 2020

Clean and efficient process for maintenance on the car. Erika was friendly and updated me concerning the maintenance process. The car was ready for me in a few hours. Thanks! More

by jwhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryszard Choroszy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Switzer
Nov 23, 2020 -

McGrath City Honda responded

Hi there, thank you for leaving us your great review! Our team at McGrath City Honda works hard to go above and beyond for each of our valued customers. We're so happy to hear about your wonderful experience. We hope to do business with you again in the future. Thanks again, and have a great day! - Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager.

November 07, 2020

I always had great service. I always get appointment in a timely time. Staff is nice and take tinder to understand my needs and wants for my vehicle. More

by vtavonlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

McGrath City Honda responded

Hey there! Thanks for taking the time to leave us a positive review. We are always here for you at McGrath City Honda to provide excellent service for you and your vehicle. Our aim is to understand your vehicle needs and how we can help for the best driving experience possible. Have a great day!

November 06, 2020

Took 3 hours to oil change service, because no oil filter in shop. 2.5 hours after I drop my car they no order yer the filter .please. More

by raychancol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

McGrath City Honda responded

Hello, thank you for taking the time to leave us a review. We're sorry to hear your oil change turned into a frustrating situation. Our team strives to provide the best services to our customers and we apologize for falling short of anything but excellent. Your feedback is important to us as we continue to grow and provide ways to better serve you. Please contact us if you feel our services need improvement, or if you have any questions regarding your experience.

October 30, 2020

Yo compré mi carro en este dealer la persona que me atendió fue muy amable se llama Ricardo Ferrusquia pregunten por el cuando visiten este dealer More

by Marcela Martínez
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Ferrusquia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2020

Excellent service from Alfonso. He did great with detailing what was needed and why. He did great keeping me up to date with timing of when everything would be done. More

by Honda owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso
Nov 02, 2020 -

McGrath City Honda responded

Hello and thank you for your positive review. We are happy to read about your excellent service experience with our team here at McGrath City Honda. We are thrilled to know that you were thoroughly informed about everything and appreciate your feedback. We will be happy to assist you again. Have a good day. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 27, 2020

The people were polite and kind thank you for explaining The people were polite and kind thank you for explaining everything I need to know about my car . The service was very helpful ,I felt comfortable t More

by Elsa puma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Meraz
Oct 30, 2020 -

McGrath City Honda responded

Hi Elsa, thank you for your pleasant review. We are happy to hear about your wonderful experience with our team here at McGrath City Honda. We strive to provide transparent communication to our customers so that they know exactly what is important when it comes to their vehicles. We are glad your questions were answered in a friendly manner. Take care. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager

October 20, 2020

I don't like my honda accord no android auto in my car its a lx 2019 and the cvt is not good in my opinion. I want 2021 but can't afford it . More

by thedjst199c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember his name
Oct 20, 2020 -

McGrath City Honda responded

Hi there, thank you for taking the time to leave us your review. Our team works hard to provide exceptional service to each of our customers. We hope you come back to see us next time you're in the market for a new vehicle. Thanks again, and have a great day!

Oct 20, 2020 -

thedjst199c responded

Ok trade in my current car for used model car soon ok

...
17
...