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344 Reviews of McGrath City Honda - Service Center
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October 07, 2020
My visits at McGrath City Honda is always pleasant, but surprisingly today the visit was less stressful than I anticipated since I have not visited the dealership since COVID 19 emerged. I didn’t hesitate surprisingly today the visit was less stressful than I anticipated since I have not visited the dealership since COVID 19 emerged. I didn’t hesitate to visit though because I had total belief in my Service Adviser, Bill Miller would take care of my car along with Laszlo. More
by katherineamoore@sbcglobal.net
October 03, 2020
Recommended I change the automatic transmission fluid. The car has 17k miles. And it is a 6 speed MANUAL transmission. And he sat in the car to get the mileage. I will find another dealer to service my c The car has 17k miles. And it is a 6 speed MANUAL transmission. And he sat in the car to get the mileage. I will find another dealer to service my car. More
by teamgo610
Employees Worked With
David Meraz
October 02, 2020
Very satisfied with the service. Had oil change and tire rotation. Complimentary car wash. Although i miss the coffe/ hot chocolate, i understand. Until next time. Thanks again. rotation. Complimentary car wash. Although i miss the coffe/ hot chocolate, i understand. Until next time. Thanks again. More
by insiok330@yahoo.com
Employees Worked With
September 30, 2020
Was really nice very professional and helpful that’s why I always go to Honda’s and get my Maintanance work done you can’t put a price on quality I always go to Honda’s and get my Maintanance work done you can’t put a price on quality More
by Sito54
September 17, 2020
Clean dealership who cares for you even after the sale. They have done a great job in transitioning into the “new normal”. The service provider provided honest feedback and the dealership does honest work. They have done a great job in transitioning into the “new normal”. The service provider provided honest feedback and the dealership does honest work. More
by hahmed87
September 10, 2020
Alfonso was friendly and knowledgeable. He made suggestions to conform to my tight budget. I felt comfortable with expertise will recommend to family n friends suggestions to conform to my tight budget. I felt comfortable with expertise will recommend to family n friends More
by Blanca3206
August 19, 2020
I was not able to finish my survey. Andrew Berk , the service lane manager did a good job . Very courteous and helpful. I give him 5 rating. Techs. need more time to finish the job completely . Somet service lane manager did a good job . Very courteous and helpful. I give him 5 rating. Techs. need more time to finish the job completely . Sometimes they forget to put parts back ,reset tire pressure or oil monitor. My experience on previous oil changes. More
by Gloria Galvez
Employees Worked With
Andrew Berk, Service lane manager
August 19, 2020
All work was done on time and estimates were spot on. My service manager was very knowledgeable and helpful. I was informed of the status throughout the process service manager was very knowledgeable and helpful. I was informed of the status throughout the process More
by Dll145
Employees Worked With
Daniel Ocasio
July 17, 2020
I had a situation with my purchase so I was introduced to Dana Grande. to handle the situation. she was very rude and unprofessional from the very start, she does not know how to speak to customers my situat Dana Grande. to handle the situation. she was very rude and unprofessional from the very start, she does not know how to speak to customers my situation went from bad to worst in just a few seconds. this lady took everything I explained to her and quickly made me feel like I didn't know W😒TF I was talking a about. Customers ain't always right in this dealer. I definitely wont be recommending this dealer to anyone. However John Serritella. stepped in and quickly handled the problem very professionally. Thanks John for your help and understanding. not trying to tell you how to do your job but if I was manager I wouldn't have this person in the position she is in. She be a better correctional officer at cook county jail with that kind of attitude. More
by J, Rojas
