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347 Reviews of McGrath City Honda - Service Center
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August 19, 2020
I was not able to finish my survey. Andrew Berk , the service lane manager did a good job . Very courteous and helpful. I give him 5 rating. Techs. need more time to finish the job completely . Somet service lane manager did a good job . Very courteous and helpful. I give him 5 rating. Techs. need more time to finish the job completely . Sometimes they forget to put parts back ,reset tire pressure or oil monitor. My experience on previous oil changes. More
by Gloria Galvez
Employees Worked With
Andrew Berk, Service lane manager
August 19, 2020
All work was done on time and estimates were spot on. My service manager was very knowledgeable and helpful. I was informed of the status throughout the process service manager was very knowledgeable and helpful. I was informed of the status throughout the process More
by Dll145
Employees Worked With
Daniel Ocasio
July 17, 2020
I had a situation with my purchase so I was introduced to Dana Grande. to handle the situation. she was very rude and unprofessional from the very start, she does not know how to speak to customers my situat Dana Grande. to handle the situation. she was very rude and unprofessional from the very start, she does not know how to speak to customers my situation went from bad to worst in just a few seconds. this lady took everything I explained to her and quickly made me feel like I didn't know W😒TF I was talking a about. Customers ain't always right in this dealer. I definitely wont be recommending this dealer to anyone. However John Serritella. stepped in and quickly handled the problem very professionally. Thanks John for your help and understanding. not trying to tell you how to do your job but if I was manager I wouldn't have this person in the position she is in. She be a better correctional officer at cook county jail with that kind of attitude. More
by J, Rojas
July 08, 2020
ANDREW WAS GREAT. HAD A Sheild problem. Taken care of. Place was busier than O,'Hare. He was pleasant and polite. Ga e me and .y car compete atte tion. Top Mark's for hi. All the way around Place was busier than O,'Hare. He was pleasant and polite. Ga e me and .y car compete atte tion. Top Mark's for hi. All the way around More
by Judithschweickert
Employees Worked With
Andrew Ber ber
July 07, 2020
Always good service here at McGrath Honda. They are honest and keep my car in great shape.. The Staff is polite and helpful. Thank you. honest and keep my car in great shape.. The Staff is polite and helpful. Thank you. More
by Art
Employees Worked With
Andrew - Service Department- 5 stars
June 25, 2020
Everyone was super attentive and helpful. Great positive vibe I will be coming here for all my car services. The young man who helped me was very kind and answered all my questions. vibe I will be coming here for all my car services. The young man who helped me was very kind and answered all my questions. More
by Naomi
June 25, 2020
Great service and very friendly. I would recommend buying here and getting service done here. I have had good experiences every time I visit the dealership. here and getting service done here. I have had good experiences every time I visit the dealership. More
by Kimberly R
Employees Worked With
Greg Poborca
June 23, 2020
Great customer service, Andrew Berk was really knowledgeable about the issue .. McGrath City Honda got me back on the road. I really recommend this facility. Thank You Very Much.. knowledgeable about the issue .. McGrath City Honda got me back on the road. I really recommend this facility. Thank You Very Much.. More
by Pere179
Employees Worked With
Andrew Berk, Service Lane Manager.
June 22, 2020
Good and timely service Greg was very polite and efficient . Greg explained everything and went over the car inspection with explanation than made sure I understood everything and had no other quest efficient . Greg explained everything and went over the car inspection with explanation than made sure I understood everything and had no other questions More
by adaguerra
Employees Worked With
Greg Poborca
