McGrath City Mazda

McGrath service department has excellent customer service. They have been on time, thorough and professional at each visit. Hermin has been a pleasure to work with. service. They have been on time, thorough and professional at each visit. Hermin has been a pleasure to work with. More

Absolutely. ...horrible. Purchased a new car (12 miles) within 3 weeks the car sent critical error alerts and is not operational. Sales avoided any calls and I ha ...horrible. Purchased a new car (12 miles) within 3 weeks the car sent critical error alerts and is not operational. Sales avoided any calls and I had to call back several times before getting any response. The best effort was they could call the Service department. No manager was available or would speak to me and everyone simply said anything to try to make it better was not something they could authorize but could not get me to that person. In the end after spending almost 20k the sales team was only focused on selling other cars not helping a customer that just purchased. If I had the ability to un-do this entire process I would purchase a car from literally anywhere else to avoid this. The lack of responsibility and support the customer is truly horrifying. Specifically, Adrian and Maggie in Sales deserve the worst ratings possible. More

I got great service from Delia. She was very attentive and followed up with some phone calls to make sure everything was going well with our new car and see if we needed anything fr She was very attentive and followed up with some phone calls to make sure everything was going well with our new car and see if we needed anything from them. She offered great customer service. More

Mike was very helpful. Excellent, fast service. No pressure. Drove off with a CX-50 Meridian. Excellent, fast service. No pressure. Drove off with a CX-50 Meridian. More

They were very quick and thorough. They explained what was done and what they recommended. They have good customer service. They explained what was done and what they recommended. They have good customer service. More

Too expensive. Oil change costs nearly $100! And only inspection of AC cost $155, recharge the cooling air and cleaning the AC cost another $355! And it need the ca Oil change costs nearly $100! And only inspection of AC cost $155, recharge the cooling air and cleaning the AC cost another $355! And it need the car staying overnight for those simple services! More

Our representative Ian was very thorough And always kept us up-to-date on the progress with our vehicles repair. us up-to-date on the progress with our vehicles repair. More

Excellent fast service, vehicle when planned, great customer service! I've never had any problems when taking my car for maintenance. customer service! I've never had any problems when taking my car for maintenance. More

My advisor george is allways great. He allways gives me in detail what services i need and how they can affect my driving conditions. He gives me an estimate time of when my car would b He allways gives me in detail what services i need and how they can affect my driving conditions. He gives me an estimate time of when my car would be done and allways offers me a loaner if it will be several hours. More

They’re amazing! ! I was nervous going in but everyone there was very friendly and welcoming! I’m so glad I chose this location They’re very reasonable and you can te ! I was nervous going in but everyone there was very friendly and welcoming! I’m so glad I chose this location They’re very reasonable and you can tell they care about their customers! More