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McGrath City Mazda

Chicago, IL

4.7
680 Reviews
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6701 W Grand Ave

Chicago, IL

60707

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Showing 680 reviews

June 09, 2023

Ian was very helpful and communicative throughout the process of getting a new key and then a new belt and tensioner. Services were done relatively quickly, and the building was clean (even though it's t More

by mgbstraley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're glad to hear that our team members as well as Ian, would assist you in every way possible! We're thrilled to hear you had such a fanatic visit! We appreciate your business dearly! McGrath City Mazda looks forward to serving you for years to come!

June 08, 2023

Although the dealership is currently renovating and the temporary location is not ideal with all of the potholes, the customer service was exceptional, especially the help I received from Steve. More

by Darius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 21, 2023 -

McGrath City Mazda responded

Darius, your feedback means the world to our team and services! We're thrilled to have received such wonderful and kind words regarding your last visit! McGrath City Mazda looks forward to serving you for years to come!

June 08, 2023

They are always extremely helpful and fast. I’ve never waited more than an hour for a routine check. More

by anastasiafafoutis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 21, 2023 -

McGrath City Mazda responded

Anastasia, your kind words never fail to bring smiles from ear to ear all throughout the dealership! McGrath City Mazda looks forward to serving you for years to come!

June 08, 2023

After the service found empty bottles in my car. Seating and steering positions were messed up. More

by rohith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marko Dragojevic
Jun 21, 2023 -

McGrath City Mazda responded

Hello valued customer, our team deeply apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

June 08, 2023

N/A it is a good thing to check the car and also have a good explanation and check of the car but I hope the car wash can come back asap More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
Jun 21, 2023 -

McGrath City Mazda responded

Juile, our team is thrilled to have received such kind words regarding your last experience with us! We appreciate your business dearly! McGrath City Mazda looks forward to serving you for years to come!

June 05, 2023

The staff were very helpful helping me to choose my car and work out the financing! More

by davidgarethrees
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayanni Vazquez, Charity Goldberg
Jun 21, 2023 -

McGrath City Mazda responded

David, we're glad to hear about your excellent experience with our wonderful team and services! We appreciate your business dearly! McGrath City Mazda looks forward to serving you for years to come!

June 05, 2023

Took car for 25k maintenance which is oil change and rotation. Was pushed to get fuel induction maintenance and brake fluid flush. Both not recommended by manufacturer or necessary. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Borrelli
Jun 21, 2023 -

McGrath City Mazda responded

Doug, our team overly apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

June 05, 2023

Charity was very approachable and helpful. She was very transparent as well, which I appreciated. More

by rso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charity Goldberg
Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're over the moon to hear about you excellent experience with Charity, as well as the rest of our incredible team members! McGrath City Mazda looks forward to serving you for years to come!

June 05, 2023

Ian was great to work with. Very professional. Provided detailed and thorough report and answered my questions. More

by dan.niedzielski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jun 21, 2023 -

McGrath City Mazda responded

Dan, we're thrilled to hear about your excellent experience with Ian, he's wonderful! We'll be sure to pass along the five star feedback! McGrath City Mazda looks forward to serving you for years to come!

June 05, 2023

Good customer service and fast attention, George was very attentive and solved all my doubts. More

by lmaria9997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Jun 21, 2023 -

McGrath City Mazda responded

Hello, your kind words mean the world to our team and services, especially when working directly with George! He's the best! McGrath City Mazda looks forward to serving you for years to come!

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