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McGrath City Mazda

Chicago, IL

Overview
Reviews
Vehicles
4.7
680 Reviews
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6701 W Grand Ave

Chicago, IL

60707

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Showing 680 reviews

June 05, 2023

George did an excellent job getting me in and out. He kept me updated the entire time and explained everything. More

by madcubana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Joe Borrelli
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Jun 07, 2023 -

McGrath City Mazda responded

Thank you so much for your five star rating!

May 31, 2023

I visited McGrath city mazda for spring service. I had good experience with staff and service provided. More

by mihirsaurkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
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Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're glad to hear what a wonderful experience you had during your last visit with our team and services! McGrath City Mazda looks forward to serving you for years to come!

May 31, 2023

Great service team always and My service guy Estiv very Very helpful explaining everything Needed with my Mazda CX-9 More

by J.FIGUEROA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv with service , Efren Salgado, Joe Borrelli
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Jun 21, 2023 -

McGrath City Mazda responded

Hello, our team is delighted to hear about your awesome five star feedback, as well as working directly with some of our incredible team members! McGrath City Mazda looks forward to serving you for years to come!

May 31, 2023

Adrian was very helpful and hands on with my purchase process of the Mazda CX 30 More

by chriswoods73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Chaidez
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Jun 21, 2023 -

McGrath City Mazda responded

Chris, our team overly appreciate your loyalty and continued business, with our incredible team and services! McGrath City Mazda looks forward to serving you for years to come!

May 30, 2023

They were very nice , gave me updates and videos of the inspection. Will come back again! More

by Ariana R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv
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Jun 21, 2023 -

McGrath City Mazda responded

Ariana, your kind words mean everything to our team, as we're extremely grateful! We appreciate your business dearly! McGrath City Mazda looks forward to serving you for years to come!

May 30, 2023

I’ve never had an oil change take as long as it does at this dealership. Also always rack up extra charges and services I don’t have at other places. Also left their trash in my car. More

by Emmylu771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Borrelli
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Jun 21, 2023 -

McGrath City Mazda responded

Hello valued customer, our team overly apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

May 30, 2023

Got a great price. Easy in and out for new car purchase of mazda cx5 More

by jbarsuk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon scott, Sean Schafer
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May 26, 2023

My service tech, Estiv, was great! Unfortunately, he was off the day my car was scheduled for pick up. After not receiving a call that my vehicle was ready, I phoned at the end of th More

by BJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Estiv Bonete
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Jun 21, 2023 -

McGrath City Mazda responded

Hello valued customer, our team is extremely sorry for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

May 25, 2023

The service department was excellent. Estiv, my service advisor, was professional and easy to deal with. They provided a vehicle inspection video to me that I thought was informative and More

by ChiGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv
Report | Print
Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your excellent experience you had with our team and services! As well as taking the time to share your five star feedback! McGrath City Mazda looks forward to serving you for years to come!

May 24, 2023

Adrian Chaidez and Efren go above & beyond for their customers!!! I love my new CX-5 & loved the whole car buying experience! Ask for them!!! More

by Penelope Gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Chaidez, Efren Salgado, Franky Gomez, Maggie Sitko
Report | Print
Jun 21, 2023 -

McGrath City Mazda responded

Adriana, we're over the moon to hear about your excellent experience with Adrain and Efren! As well as the rest of our awesome team members and services! McGrath City Mazda looks forward to serving you for years to come!

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