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McGrath City Mazda

Chicago, IL

4.7
687 Reviews
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6701 W Grand Ave

Chicago, IL

60707

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Showing 687 reviews

April 18, 2023

McGrath service department employees treated me and my vehicle very well on my recent visit. More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman and I'd give him 5 stars
April 18, 2023

The service is always good. Friendly and efficient. And the price for routine maintenance has been reasonable. But they’ve tried to sell me unnecessary services, including a tra More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Jun 21, 2023 -

McGrath City Mazda responded

Hello, we're extremely sorry for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

April 17, 2023

Did a great job of providing a very positive customer experience to continue my Business with this company More

by Itschristmassssx
Recommend Dealer
Yes
Employees Worked With
Herman and Linda
April 16, 2023

Service was fantastic, everyone was very knowledgeable. Would highly recommend McGrath to anyone looking for a car. More

by Davidp.callahan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman and Adrian, Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
April 14, 2023

Whenever I want my vehicle in the best hands, I immediately think of McGrath City Mazda. All the technicians seem very competent in my experience, and they are also pretty attentive. More

by Karl M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa
April 14, 2023

Herman was helpful, informative and concise. Explained the process thoroughly and got me out back on the road quickly. Fantastic service and communication. More

by Pmank86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman
April 14, 2023

Very uncomplicated experience. Everyone I spoke to was very professional. Work to be done in car was well explained and was kept updated at all times on progress of work being done More

by Snickers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv Bonete, Linda Rose
April 12, 2023

Working with McGrath City Mazda is always easy and straight forward. The technicians and the service reps are very informative and communicate very well with clients. They go above and beyond for thei More

by Penelope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George and Isteve , Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
April 12, 2023

Rep is very helpful and every thing finished on time. They were very accommodating even though I was late. Though the service indicator on the dashboard remains on when I got the car back. More

by Cychang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa
April 11, 2023

My experiences with this dealership have been great since my first visit. The people are pleasant, professional, and efficient. More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman and I'd give him 5 stars
Apr 11, 2023 -

Dwayne responded

I'm pleased with the service department at McGrath City Mazda

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