
McGrath City Mazda
Chicago, IL
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The sales associate Shannon had no knowledge about the car he was trying so hard to sell. He made everyone at this dealership look unprofessional. He was very cocky throughout our visit, arguing with us a car he was trying so hard to sell. He made everyone at this dealership look unprofessional. He was very cocky throughout our visit, arguing with us about the financing plan that brought us in and the trim options available on the vehicle. He was trying so hard to make the sale that he didn’t connect with the customers. More
Best service I have ever received at a dealership and grateful it was for my first new car. They were helpful, caring, and good at explaining everything thoroughly. grateful it was for my first new car. They were helpful, caring, and good at explaining everything thoroughly. More
Charity was the bomb and made everything go nice and smoothly and made sure we were comfortable and got all the answers we needed. Everybody was very friendly and accommodating but Charity took it over smoothly and made sure we were comfortable and got all the answers we needed. Everybody was very friendly and accommodating but Charity took it over the top. Only small things were not going over the CPO program, but after asking, figured out the details will be mailed. Additionally would have been nice to be able to transfer my plates but it was late and we were all in a bit of a hustle. Thank you all for your hard work and kindness! More
Herman was a really great help over in Service. He explained everything that was gone through thoroughly and made sure I understood what my options were He explained everything that was gone through thoroughly and made sure I understood what my options were More
McGrath staff will take care of you. Manager Brad and his team are excellent. Adrian in sales, Herman in service and Efrain are great!! Manager Brad and his team are excellent. Adrian in sales, Herman in service and Efrain are great!! More
Shannon was great to work with! We appreciated his chill demeanor. I understand that is not necessarily what a dealership might not want but he was good for us. We appreciated his chill demeanor. I understand that is not necessarily what a dealership might not want but he was good for us. More