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McGrath City Mazda

Chicago, IL

Overview
Reviews
Vehicles
4.7
674 Reviews
Call Dealership (773) 546-9756
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6701 W Grand Ave

Chicago, IL

60707

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Showing 674 reviews

March 30, 2023

George was great. He explained everything well. Routine oil change took ~1.5 hours. I waited in the temporary space, which had wifi and coffee. I'm sure it will be eve More

by ewilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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March 30, 2023

Very polite and knowledgeable representatives. Excellent, and timely service too! I will definitely continue to service my car with McGrath! More

by gloria
Recommend Dealer
Yes
Employees Worked With
George
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March 29, 2023

Staff was very friendly and honest. Angel helped me choose the perfect vehicle for me and was very professional throughout the process. More

by lemons2513
Recommend Dealer
Yes
Employees Worked With
Angel
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March 29, 2023

They are undergoing construction so it's understandable that the temporary space is a little lacking, but there is no excuse for have a scheduled regular maintenance of only an oil change taking over 4 hou More

by dontcounttoday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marko Dragojevic
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Jun 21, 2023 -

McGrath City Mazda responded

Hello valued customer, our team sends their deepest apologies for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

March 28, 2023

Great experience with Mazda Service. Big thank you to George for exceeding expectations. Looking forward to next visit. More

by Arw545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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March 27, 2023

Happy with the service I received here. George was an excellent help and I want to signal him out for praise. More

by Jamiepastore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George. Unsure of last name.
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March 27, 2023

excellent service. .. Herman took care of me and he is a very efficient young man in his work More

by Manfer
Recommend Dealer
Yes
Employees Worked With
Herman
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March 27, 2023

It was great. They were timely and answered all my questions. The waiting room is still in a trailer but that’s hardly their fault. More

by Michele Mathiesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George was awesome!, Joe Borrelli
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March 24, 2023

Easy to work with, easy to get to, friendly and explain everything they’re doing and that I need well More

by kendra.gates13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
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March 22, 2023

Joe was quite helpful and knowledgable. Helped us into a loaner car when my car repairs took longer than a couple of hours (would have been nice to know at the beginning but he did what he More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Borrelli
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