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McGrath City Mazda
Chicago, IL
682 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 08, 2023
Charity was the bomb and made everything go nice and smoothly and made sure we were comfortable and got all the answers we needed. Everybody was very friendly and accommodating but Charity took it over smoothly and made sure we were comfortable and got all the answers we needed. Everybody was very friendly and accommodating but Charity took it over the top. Only small things were not going over the CPO program, but after asking, figured out the details will be mailed. Additionally would have been nice to be able to transfer my plates but it was late and we were all in a bit of a hustle. Thank you all for your hard work and kindness! More
by grahamdavidnash@gmail.com
Employees Worked With
Efren Salgado, Charity Goldberg
April 07, 2023
Herman was a really great help over in Service. He explained everything that was gone through thoroughly and made sure I understood what my options were He explained everything that was gone through thoroughly and made sure I understood what my options were More
by tsaxoplaya
Employees Worked With
Herman Diaz
April 06, 2023
McGrath staff will take care of you. Manager Brad and his team are excellent. Adrian in sales, Herman in service and Efrain are great!! Manager Brad and his team are excellent. Adrian in sales, Herman in service and Efrain are great!! More
by Ivan
Employees Worked With
Herman , Adrian Chaidez, Brad Schreckenberg, Efren Salgado
April 05, 2023
Shannon was great to work with! We appreciated his chill demeanor. I understand that is not necessarily what a dealership might not want but he was good for us. We appreciated his chill demeanor. I understand that is not necessarily what a dealership might not want but he was good for us. More
by hella_mirabella
Employees Worked With
Sean Schafer
April 02, 2023
Charity, the salesperson, was fantastic. Friendly, sociable, outgoing, engaging, warm, inviting, I can't say enough positive things about them. They are the sole reason this is not a one sta Friendly, sociable, outgoing, engaging, warm, inviting, I can't say enough positive things about them. They are the sole reason this is not a one star review. Brad was short, abrasive, lashed out at another business in an unprofessional manner, and made little to no effort to better explain something I was very confused about. He dropped my comfort level to the point I walked away and will no pursue future business with this dealer and actively recommend away anyone who asks about it. The vehicle listing was disingenuous failing to list a $1,600 upcharge for a CPO fee which is 3x the normal fee for CPO. When I brought up that this raised their out the door price on a model that's 3 years old and has several paint defects to bare metal Brad went on a mini tirade about how awesome he was and how much volume he moves, called another dealer "podunk". Ok Brad, whatever makes you feel better buddy. I was out of there. I find it HIGHLY unprofessional to speak poorly of competition in such a direct manner and very telling of their lack of professionalism and destroyed any trust I might have had in them properly handling "double contracting" the used vehicle. More
by Chad Sexington
Employees Worked With
Brad Schreckenberg, Charity Goldberg
March 30, 2023
George was great. He explained everything well. Routine oil change took ~1.5 hours. I waited in the temporary space, which had wifi and coffee. I'm sure it will be eve He explained everything well. Routine oil change took ~1.5 hours. I waited in the temporary space, which had wifi and coffee. I'm sure it will be even better once construction is completed. More
by ewilliams
Employees Worked With
George
