
McGrath City Mazda
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 675 reviews
Charity, the salesperson, was fantastic. Friendly, sociable, outgoing, engaging, warm, inviting, I can't say enough positive things about them. They are the sole reason this is not a one sta Friendly, sociable, outgoing, engaging, warm, inviting, I can't say enough positive things about them. They are the sole reason this is not a one star review. Brad was short, abrasive, lashed out at another business in an unprofessional manner, and made little to no effort to better explain something I was very confused about. He dropped my comfort level to the point I walked away and will no pursue future business with this dealer and actively recommend away anyone who asks about it. The vehicle listing was disingenuous failing to list a $1,600 upcharge for a CPO fee which is 3x the normal fee for CPO. When I brought up that this raised their out the door price on a model that's 3 years old and has several paint defects to bare metal Brad went on a mini tirade about how awesome he was and how much volume he moves, called another dealer "podunk". Ok Brad, whatever makes you feel better buddy. I was out of there. I find it HIGHLY unprofessional to speak poorly of competition in such a direct manner and very telling of their lack of professionalism and destroyed any trust I might have had in them properly handling "double contracting" the used vehicle. More
George was great. He explained everything well. Routine oil change took ~1.5 hours. I waited in the temporary space, which had wifi and coffee. I'm sure it will be eve He explained everything well. Routine oil change took ~1.5 hours. I waited in the temporary space, which had wifi and coffee. I'm sure it will be even better once construction is completed. More
They are undergoing construction so it's understandable that the temporary space is a little lacking, but there is no excuse for have a scheduled regular maintenance of only an oil change taking over 4 hou that the temporary space is a little lacking, but there is no excuse for have a scheduled regular maintenance of only an oil change taking over 4 hours. More
It was great. They were timely and answered all my questions. The waiting room is still in a trailer but that’s hardly their fault. They were timely and answered all my questions. The waiting room is still in a trailer but that’s hardly their fault. More