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McGrath City Mazda
Chicago, IL
676 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 676 reviews
April 05, 2023
Shannon was great to work with! We appreciated his chill demeanor. I understand that is not necessarily what a dealership might not want but he was good for us. We appreciated his chill demeanor. I understand that is not necessarily what a dealership might not want but he was good for us. More
by hella_mirabella
Employees Worked With
Sean Schafer
April 02, 2023
Charity, the salesperson, was fantastic. Friendly, sociable, outgoing, engaging, warm, inviting, I can't say enough positive things about them. They are the sole reason this is not a one sta Friendly, sociable, outgoing, engaging, warm, inviting, I can't say enough positive things about them. They are the sole reason this is not a one star review. Brad was short, abrasive, lashed out at another business in an unprofessional manner, and made little to no effort to better explain something I was very confused about. He dropped my comfort level to the point I walked away and will no pursue future business with this dealer and actively recommend away anyone who asks about it. The vehicle listing was disingenuous failing to list a $1,600 upcharge for a CPO fee which is 3x the normal fee for CPO. When I brought up that this raised their out the door price on a model that's 3 years old and has several paint defects to bare metal Brad went on a mini tirade about how awesome he was and how much volume he moves, called another dealer "podunk". Ok Brad, whatever makes you feel better buddy. I was out of there. I find it HIGHLY unprofessional to speak poorly of competition in such a direct manner and very telling of their lack of professionalism and destroyed any trust I might have had in them properly handling "double contracting" the used vehicle. More
by Chad Sexington
Employees Worked With
Brad Schreckenberg, Charity Goldberg
March 30, 2023
George was great. He explained everything well. Routine oil change took ~1.5 hours. I waited in the temporary space, which had wifi and coffee. I'm sure it will be eve He explained everything well. Routine oil change took ~1.5 hours. I waited in the temporary space, which had wifi and coffee. I'm sure it will be even better once construction is completed. More
by ewilliams
Employees Worked With
George
March 29, 2023
They are undergoing construction so it's understandable that the temporary space is a little lacking, but there is no excuse for have a scheduled regular maintenance of only an oil change taking over 4 hou that the temporary space is a little lacking, but there is no excuse for have a scheduled regular maintenance of only an oil change taking over 4 hours. More
by dontcounttoday
Employees Worked With
Marko Dragojevic
March 27, 2023
It was great. They were timely and answered all my questions. The waiting room is still in a trailer but that’s hardly their fault. They were timely and answered all my questions. The waiting room is still in a trailer but that’s hardly their fault. More
by Michele Mathiesen
Employees Worked With
George was awesome!, Joe Borrelli
