Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
McGrath City Mazda
Chicago, IL
674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 674 reviews
March 07, 2023
I bring my Mazda to this dealership for all my service needs. I always see George because he is professional, kind, and thorough about services my car needs at the moment and which can wait. Although it i needs. I always see George because he is professional, kind, and thorough about services my car needs at the moment and which can wait. Although it is pricey, there are no hidden up front costs. You're told an estimated cost before your car is looked at. Any additional work, you have to approve and sign off on. More
by A.Alanis.8810
Employees Worked With
George
March 07, 2023
George kept me up to date on the progress of the service of my vehicle and work was completed in roughly the time that was expected. of my vehicle and work was completed in roughly the time that was expected. More
by P. K. Willems
Employees Worked With
Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
March 06, 2023
I went in for a new tire. Sam turned my wheel one entire rotation to exemplify how bad I need an alignment on my 2023 Mazda. I understood the necessity but fooling me into it Sam turned my wheel one entire rotation to exemplify how bad I need an alignment on my 2023 Mazda. I understood the necessity but fooling me into it then and there and bullying me about choosing to do it another time wasn’t the way to go. 2023 Women shouldn’t have to bring a guy with them to the mechanic! Also left my car with hand prints all over the inside of the windshield so much I had to pull over to clean the car to drive that night. More
by DoBetter
Employees Worked With
Delia Peralta
March 04, 2023
I had a great experience. I received everything with my expectation. Adrian was very helpful. I love my Mazda CX-50. I recommend McGrath City Mazda. I received everything with my expectation. Adrian was very helpful. I love my Mazda CX-50. I recommend McGrath City Mazda. More
by Monika S.
Employees Worked With
Adrian Chaidez
March 02, 2023
Service center wait time is unbearable. Makes an appointment useless, mazda service center is a shack on a field of gravel in a maze of unsold cars... really makes me feel like I wasted my Makes an appointment useless, mazda service center is a shack on a field of gravel in a maze of unsold cars... really makes me feel like I wasted my money buying the service plan with my vehicle. On top of all that. They made my appointment for the wrong type of car and the option was a 3 hour wait. Jiffy lube is getting my business now More
by Edmak1804
Employees Worked With
Dont know Scheduled wrong by another
