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McGrath City Mazda

Chicago, IL

4.7
675 Reviews
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6701 W Grand Ave

Chicago, IL

60707

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Showing 675 reviews

March 02, 2023

Service center wait time is unbearable. Makes an appointment useless, mazda service center is a shack on a field of gravel in a maze of unsold cars... really makes me feel like I wasted my More

by Edmak1804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont know Scheduled wrong by another
Jun 21, 2023 -

McGrath City Mazda responded

Ed, our team sends their deepest apologies for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

March 02, 2023

Yazmin was incredibly helpful in our car shopping and purchase process. She helped explain the vehicle pros and cons as well as explore our options. More

by lachniet20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yazmin Geytan
March 02, 2023

I went in for a oil change and a tire check. The service writer Herman was polite and always kept me notified More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Diaz
March 01, 2023

Service went very quick the servicemen meet me by the car and in a few seconds my car was taking for the service shop. Excellent Job! More

by tabstone7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine Ritchie
March 01, 2023

Only downfall I had was they weren't open Sunday. Monday morning they reached out about the vehicle I inquired. Received approvals and brought me the vehicle by the end of day 1.5 hours away couldn't More

by Jeffbillingslea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delia, Brian O'Hare, Derek Rozkusha, Marlana Pinska, Justine Ritchie, Manny Castillo, Adrian Chaidez, GABE CINCEROS, Steven Alisaukas
March 01, 2023

My service writer, Herman, was awesome. Kept me up to date with everything that's going on with my car and when the tech wasn't able to finish work on my car by the time I needed it back he More

by ajimenez1792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Diaz
March 01, 2023

George was awesome, attended me right away and offered a courtesy vehicle while my vehicle was getting serviced, explained in details what what repairs needed to be done, what was highly recommend, and gav More

by Humbertoterrazas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George zivulovic
February 28, 2023

I am rating the Mazda service center came for a check up do to a little leaking leaving with a major leaking avmayor problem. More

by Evesoriano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George zivulovi
February 28, 2023

Waiting time is very long and waiting space should be more comfortable also offer more treats since we will be there for 2hours or more. More

by Caroline.travassos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Ritchie
February 28, 2023

Everyone who worked with us during our visit was courteous, efficient, and friendly. We'd visit again for service needs. More

by claireeconaghan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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