
McGrath City Mazda
Chicago, IL
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Service center wait time is unbearable. Makes an appointment useless, mazda service center is a shack on a field of gravel in a maze of unsold cars... really makes me feel like I wasted my Makes an appointment useless, mazda service center is a shack on a field of gravel in a maze of unsold cars... really makes me feel like I wasted my money buying the service plan with my vehicle. On top of all that. They made my appointment for the wrong type of car and the option was a 3 hour wait. Jiffy lube is getting my business now More
Yazmin was incredibly helpful in our car shopping and purchase process. She helped explain the vehicle pros and cons as well as explore our options. purchase process. She helped explain the vehicle pros and cons as well as explore our options. More
Only downfall I had was they weren't open Sunday. Monday morning they reached out about the vehicle I inquired. Received approvals and brought me the vehicle by the end of day 1.5 hours away couldn't Monday morning they reached out about the vehicle I inquired. Received approvals and brought me the vehicle by the end of day 1.5 hours away couldn't ask for better service, will definitely be a return customer for that in itself. More than helpful in a rough situation More
My service writer, Herman, was awesome. Kept me up to date with everything that's going on with my car and when the tech wasn't able to finish work on my car by the time I needed it back he Kept me up to date with everything that's going on with my car and when the tech wasn't able to finish work on my car by the time I needed it back he gave me a service loaner to get my wife to work. Herman is my go to guy at McGrath More
George was awesome, attended me right away and offered a courtesy vehicle while my vehicle was getting serviced, explained in details what what repairs needed to be done, what was highly recommend, and gav courtesy vehicle while my vehicle was getting serviced, explained in details what what repairs needed to be done, what was highly recommend, and gave me an estimate time of when my vehicle would be ready. More