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McGrath City Mazda
Chicago, IL
679 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 679 reviews
January 04, 2023
Manuel Bran is very helpful during the whole process, test driving & payment & delivery, when I bought a CX-9 at the last day of 2022. Highly recommended! test driving & payment & delivery, when I bought a CX-9 at the last day of 2022. Highly recommended! More
by chengfeitx
Employees Worked With
Manny Castillo
December 21, 2022
Thorough inspection and explanation of services needed on my car. Herman kept me updated on the status of my car and answered all of my questions. Will be returning for service here again! my car. Herman kept me updated on the status of my car and answered all of my questions. Will be returning for service here again! More
by Escali
Employees Worked With
Herman
December 14, 2022
Highly recommend this service department. Quality of work is great, promise times were accurate. My Service Advisor Herman was very helpful, and communicated with me every step of the way. Quality of work is great, promise times were accurate. My Service Advisor Herman was very helpful, and communicated with me every step of the way. More
by grobles1
Employees Worked With
Herman Diaz
December 13, 2022
I don't leave reviews often but I have to leave one for Charity because she was the best! We honestly had some pretty bad experiences at other dealerships before coming to McGrath City Mazda. Our appointme Charity because she was the best! We honestly had some pretty bad experiences at other dealerships before coming to McGrath City Mazda. Our appointment with Charity was the only time in our car buying process where we actually felt listened to instead of being pressured into buying something that was in the salesperson's best interest. She was thorough and made sure that we ended up getting exactly what we wanted. I'd recommend her to anyone interested in buying or leasing a Mazda. Thanks again! More
by EmilyCrowley
Employees Worked With
Charity Goldberg
December 10, 2022
The process was short, easy, and simple as buying a car should be with help of Delia Peralta and Efren Salgado. When I first came in to your establishment Delia Peralta greeted me with a smile and nice h should be with help of Delia Peralta and Efren Salgado. When I first came in to your establishment Delia Peralta greeted me with a smile and nice hand shake. She asked what I needed, I told her what I wanted, and from there it was smooth sailing. Efren Salgado was also a huge help with the financing of my car. He was able to get me the best for less with the warranty on the car. They were both very patience, honest, and understanding. More
by S.Smiley
Employees Worked With
Delia Peralta, Efren Salgado
November 25, 2022
Adrian was unprofesional and the service team here is a scam. They lied to me and provided the worst dealership experience i ever had. I will not go back to this dealership again! scam. They lied to me and provided the worst dealership experience i ever had. I will not go back to this dealership again! More
by JamesShirley
Employees Worked With
Justine Ritchie, Adrian Chaidez, Steven Alisaukas
November 25, 2022
Adrian in service did not do his job and provided bad customer service. He was very rude to me and the service department tried to say that due to a small scratch on the rear trunk of the car that caused customer service. He was very rude to me and the service department tried to say that due to a small scratch on the rear trunk of the car that caused the rear wipe to be damaged. how the wiper should only run the path of the glass More
by JimShirley
Employees Worked With
Justine Ritchie
November 03, 2022
Price gouging, speaking down to minority, women veterans that served this country with pride is not my idea of “great service.” I was spoken to as if I was a halfwit when I inquired why it would cost $327.0 that served this country with pride is not my idea of “great service.” I was spoken to as if I was a halfwit when I inquired why it would cost $327.00 to change out my front windshield wipers. My coworker told me the service at McGrath was great. They claimed they could not give me a ride back to the VA (my job) due to it being outside of their permitted mileage. However a few months earlier they extended that exact courtesy to my male coworker. The don’t care about their customers and it is my belief they have a strong negative attitude toward minority women veterans. They said they couldn’t give me anything off my twenty-eight hundred dollar bill because there were NO coupons available and the best they could do was take a hundred dollars off but it wouldn’t help because tax would add more on… Please, Please Think twice before patronizing this business especially if you’re a Military veteran or patriot of any sort. -Disappointed Female Minority Vet More
by Real POV
Employees Worked With
Samir - Service , Brian O'Hare, Marlana Pinska, Justine Ritchie
