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McGrath City Mazda

Chicago, IL

4.7
679 Reviews
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6701 W Grand Ave

Chicago, IL

60707

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Showing 679 reviews

May 21, 2022

Ayanni was awesome and incredibly knowledgeable about the cars he showed me. He was extremely helpful throughout the entire process and I’d definitely send any friends looking for a car their way. More

by Cflo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayanni
May 23, 2022 -

McGrath City Mazda responded

We are thrilled to hear you had a five-star experience here at McGrath City Mazda! We appreciate your review!

April 26, 2022

My experience with McGrath City Mazda was awesome! ! My salesperson Ayanni V, was great, along with the entire team! I highly recommend that if you're in the market for a new or pre-owned vehicle, go s More

by Pastor PJL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayanni Vasquez
Apr 27, 2022 -

McGrath City Mazda responded

Thank you for your excellent review! We're glad to hear that Ayanni was able to provide you with an fantastic experience!

April 04, 2022

Yazmin and all of the sales personal from the beginning to end was amazing! Never felt more welcomed by Yazmin and excited to work with such a great team. My partner and I never laughed so much with Adam i More

by Lili&KrispAR_🐗🏈
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yazmin and Adam
Apr 05, 2022 -

McGrath City Mazda responded

Thank you for your review! We appreciate your kind words and we're happy to be your Mazda Dealer!

March 23, 2022

I got 21 cx5 from this dealership and the experience has been smooth. The subsequent service and maintenance visits were pleasant. The facility is well equipped. More

by mihirsaurkar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
Mar 28, 2022 -

McGrath City Mazda responded

Thank you for your purchase and for trusting our team to maintain your new Mazda. We hope to see you again at our new location!

March 07, 2022

Ever since I bought my car in this dealership, every service was excellent. They have the nicest staffs, too. More

by key
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kostas
Mar 28, 2022 -

McGrath City Mazda responded

Thank you for your review! Our team loves five stars!

March 04, 2022

Great customer service. Antonio was very kind and took the time to explain everything. Thanks. More

by lpolanco1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio
Mar 28, 2022 -

McGrath City Mazda responded

Thank you for your excellent review! We love to see five stars!

March 02, 2022

Placed a deposit on a CX-9, said to be on its way from Japan. Notified the car had been unloaded at Joliet intermodal rail yard. Waited three weeks, calling Mr Schreckenberg (sales manager) several time More

by ChiTownGuy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Schreckenberg, Brian O'Hare
Mar 28, 2022 -

McGrath City Mazda responded

We're sorry your visit was less than exceptional. We strive to ensure all our customers have an exceptional car-buying experience. We would love it if you would reach out to Ashley Lazzara, our Customer Relations Manager at (773) 632-5660 to discuss your experience in more detail.

Jun 21, 2023 -

McGrath City Mazda responded

Hello valued customer, our team overly apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

February 04, 2022

Arrived 9am for a planned oil change and tire rotation. Still was waiting for car at 12:45pm. Also, upon lease signing, I was told by the finance guy, (no longer there) all maintenance would be covered and More

by CarGurux84
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Guy
Mar 28, 2022 -

McGrath City Mazda responded

We're sorry your visit was less than exceptional. We strive to ensure all our customers have an exceptional car-buying experience, even after the sale. We would love it if you would reach out to Ashley Lazzara, our Customer Relations Manager at (773) 632-5660 to discuss your experience in more detail.

Jun 21, 2023 -

McGrath City Mazda responded

Hello valued customer, our team overly apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

January 25, 2022

Adrian was so helpful and easy to work with. He provided me all the answers I had with the car I was purchasing and with the value of the car I was trading in. I had inquired about the car during the week More

by Janiban86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Chaidez
January 11, 2022

Yazmin provided a fantastic service during and after my purchase process. Will 100% recommend the dealer and Yazmin to friends. More

by patricia.ordaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yazmin
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