McGrath City Mazda

Poor description of financial servicing the lease. A major negative experience thus far has to do with the poor information given us by Melvin Winer as to our "loan" and how we were to go about e A major negative experience thus far has to do with the poor information given us by Melvin Winer as to our "loan" and how we were to go about establishing a payment plan. We left with a folder of documents and were told (practically as we were driving away) "Get in touch with Chase." After reviewing the documents, we found one that referred to Chase as the "leasing company." and an Account ID. As a new leasing customer, I was left with a feeling that the sale was over and now I am on my own. Fortunately, I was already a Chase customer (having three accounts) and took this "Transaction Return for Lease" document to my Chase official. Using the Account ID, he contacted his loan division and was able to establish a monthly payment plan from my master account. If I had not been a Chase customer, I would feel even more negatively about this experience. More

Regular Service oil change and tier Rotation , staff was friendly amenities and waiting room was good, Called up on Saturday morning and they were kind enough to accommodate with out any prior s , staff was friendly amenities and waiting room was good, Called up on Saturday morning and they were kind enough to accommodate with out any prior scheduling. Thank You More

Friendly and Thourough good team of people who were very friendly. they kept me updated as to the status of my car. contacted me when it was ready. good team of people who were very friendly. they kept me updated as to the status of my car. contacted me when it was ready. More

Great car buying experience I purchased a new CX-9 last week and had a great experience. We worked with Dennis Roak Jr and he was extremely helpful. No pressure, very calm deme I purchased a new CX-9 last week and had a great experience. We worked with Dennis Roak Jr and he was extremely helpful. No pressure, very calm demeanor and very knowledgeable. We were looking at other cars but some of the dealers were jerking us around on pricing/financing negotiations. This was a very straightforward process and I think the price was ultimately fair. I strongly recommend that if you are in the market for a Mazda (new or certified pre-owned), that you consider working with Dennis. More

Car maintenance It is the second time I went to this dealership. Both times the staff was very nice and professional. The waiting area is also very pleasant. It is the second time I went to this dealership. Both times the staff was very nice and professional. The waiting area is also very pleasant. More

Excellent customer service This is my 2nd or 3rd time taking our Mazda3 in for service at City Mazda. The staff are friendly, knowledgeable, and accommodating. The wait room is This is my 2nd or 3rd time taking our Mazda3 in for service at City Mazda. The staff are friendly, knowledgeable, and accommodating. The wait room is also very comfortable. Would highly recommend this location. More

GREAT CUSTOMER SERVICE Brian O'Hare and the TEAM did an excellent job! This was the easiest car buying experience I have ever experienced. I highly recommend Auto barn cit Brian O'Hare and the TEAM did an excellent job! This was the easiest car buying experience I have ever experienced. I highly recommend Auto barn city Mazda More

Great service and competent friendly dealer I strongly recommend The Autobarn City Mazda dealer. Andre’ showed me models and explained every detail. Going through the purchase process was smooth I strongly recommend The Autobarn City Mazda dealer. Andre’ showed me models and explained every detail. Going through the purchase process was smooth and easy. Everyone was very supportive and nice as well. More

Good but not too accommodating. Got in - got out in a good time. Washed my car&”vacuumed”drivers side.- good. Wait room - fantastic 1st class What I found dissatisfying was that I Got in - got out in a good time. Washed my car&”vacuumed”drivers side.- good. Wait room - fantastic 1st class What I found dissatisfying was that I asked the guy to reset my nav&he said I had to do it myself. That if they did that “everyone would come in to get that done” WTH?! I pay 40K for a car, pay you to service it every 4/5K miles&U won’t reset my computer? LAME More

Buying the CX-3 Yesterday i bought the Mazda CX-3. Beautiful car. I like the CX-5 and the Miata as well. Adrian was friendly and helpful. Thank you man i appreciate Yesterday i bought the Mazda CX-3. Beautiful car. I like the CX-5 and the Miata as well. Adrian was friendly and helpful. Thank you man i appreciate it. More