
McGrath City Mazda
Chicago, IL
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Great service and competent friendly dealer I strongly recommend The Autobarn City Mazda dealer. Andre’ showed me models and explained every detail. Going through the purchase process was smooth I strongly recommend The Autobarn City Mazda dealer. Andre’ showed me models and explained every detail. Going through the purchase process was smooth and easy. Everyone was very supportive and nice as well. More
Recent buy Just bought a used Mazda 3 from this location yesterday. 10/10 experience, Marlena has been super helpful in finding which vehicle fits my needs and b Just bought a used Mazda 3 from this location yesterday. 10/10 experience, Marlena has been super helpful in finding which vehicle fits my needs and budget the best. She was very communicative and patient with me since I got a little too picky and tedious since it'll be the first car that I'm buying plus it was a last minute need since I got into a car accident and couldn't drive my old car (bought from my cousin). Marlena and the financial manager (I forgot his name sorry) answered all of my questions, and catered to us while we were in the store. Will definitely come back and get myself a brand new CX-5 which is what I originally wanted once I earn enough money. Lol. Thank you so much! More
Buying the CX-3 Yesterday i bought the Mazda CX-3. Beautiful car. I like the CX-5 and the Miata as well. Adrian was friendly and helpful. Thank you man i appreciate Yesterday i bought the Mazda CX-3. Beautiful car. I like the CX-5 and the Miata as well. Adrian was friendly and helpful. Thank you man i appreciate it. More
Good but not too accommodating. Got in - got out in a good time. Washed my car&”vacuumed”drivers side.- good. Wait room - fantastic 1st class What I found dissatisfying was that I Got in - got out in a good time. Washed my car&”vacuumed”drivers side.- good. Wait room - fantastic 1st class What I found dissatisfying was that I asked the guy to reset my nav&he said I had to do it myself. That if they did that “everyone would come in to get that done” WTH?! I pay 40K for a car, pay you to service it every 4/5K miles&U won’t reset my computer? LAME More
Very happy! From the moment I called into the dealership to see if a vehicle was available I was impressed!! Adrian was quick to help and made the process smooth From the moment I called into the dealership to see if a vehicle was available I was impressed!! Adrian was quick to help and made the process smooth and delightful. He was chill, kind, professional, and very knowledgeable!! More
Waiting time was a bit too long Needed to take car in to address safety recall. The repair required 8 hrs of work, but it took 2+ hours for them to inspect and then provide a loaner Needed to take car in to address safety recall. The repair required 8 hrs of work, but it took 2+ hours for them to inspect and then provide a loaner vehicle. The waiting room is nice with drinks, snacks, and wifi. More
Accommodating and Friendly Dennis and Matt made our experience one to remember by being accommodating and friendly from start to finish. 100% would recommend working with these Dennis and Matt made our experience one to remember by being accommodating and friendly from start to finish. 100% would recommend working with these two. More
Really good service We came to the dealership as another Mazda dealership had given us poor service and we wanted to see if it was just them or accorss Autobarn. Thankful We came to the dealership as another Mazda dealership had given us poor service and we wanted to see if it was just them or accorss Autobarn. Thankfully City Mazdas customer service was amazing and they couldnt have been more helpful. More
Very Helpful Manny went above and beyond by installing my new Illinois license plates for me. He was super friendly and made sure I was taken care of. My only comp Manny went above and beyond by installing my new Illinois license plates for me. He was super friendly and made sure I was taken care of. My only complaint would be that I had to wait about 2 hours for an oil change and tire rotation. I understand there were some scheduling issues with service technicians taking time off, but obviously waiting that long is not ideal. Also the waiting room was a little hot :). Overall I'd definitely come back though. More
THE BEST, INCLUDING SERVICE MANAGER, CUSTOMER REPS AND TECH. Each and every time I’ve had an occasion to visit your service center, all staff are friendly, helpful, professional and informative. Five stars is no Each and every time I’ve had an occasion to visit your service center, all staff are friendly, helpful, professional and informative. Five stars is not enough, if I could rate them higher, I would. Barry, Justine, Tommy and the technicians are all the stars of this dealership. More