McGrath City Mazda

solved a problem Service folks came up with an easy and clear solution to a toxic stain on the finish. Easy and right. Thanks. Will come back again for service need Service folks came up with an easy and clear solution to a toxic stain on the finish. Easy and right. Thanks. Will come back again for service needs More

Responsive, Receptive, Patient This dealership answered all of my questions directly, which isn’t something I’ve found to be common at a lot of other dealerships. That alone set the This dealership answered all of my questions directly, which isn’t something I’ve found to be common at a lot of other dealerships. That alone set them apart for me. More

Friendly Service Very friendly, professional and efficient service for my 20,000 service check. I've been going there for 3 years and always have a positive experience Very friendly, professional and efficient service for my 20,000 service check. I've been going there for 3 years and always have a positive experience. More

Autobarn City Mazda Review I came to Autobarn City Mazda with the intention to purchase a used car which I had been researching for a couple of weeks, but was still open to the I came to Autobarn City Mazda with the intention to purchase a used car which I had been researching for a couple of weeks, but was still open to the idea of leasing. After a test drive with Andre and his honesty about some warranty issues ongoing with the car he was very helpful in walking me through the leasing process. Outstanding person to work with and very helpful through the entire process. More

Fun to Buy a Vehicle Again Having not bought a vehicle in the past 15 years, I entered the Autobarn City Mazda dealership with trepidation. My wife and I had rented a Mazda on a Having not bought a vehicle in the past 15 years, I entered the Autobarn City Mazda dealership with trepidation. My wife and I had rented a Mazda on a trip and really enjoyed it. Manny Castillo helped us from the start to the finish; there was no pressure. It took about a week from our fist visit to the actual purchase. I paid what I expected, perhaps even a bit less. A thoroughly enjoyable experience. The Autobarn was a friendly, helpful place. More

Great Experience Every Time! I have been bringing my car in for service for the last 3 years and every time I am impressed with the exceptional customer service of all employees e I have been bringing my car in for service for the last 3 years and every time I am impressed with the exceptional customer service of all employees encountered. Oil changes have always been done in a timely manner and when they notice any other maintenance needs they will first discuss it with you and explain the maintenance needs in depth. More

Good service but always force additional work The main reason I go to this dealership is its location. While they do a fine job as far as I can tell, I'm always left feeling forced into spending m The main reason I go to this dealership is its location. While they do a fine job as far as I can tell, I'm always left feeling forced into spending more. Every time I bring my car in for a service, they apparently find several things in need of "immediate" repair, which always is not the case. It's usually one or maybe two things that actually do need immediate additional work. I appreciate the diagnostics and keeping me informed of my car's condition, but this always makes me feel like they're gauging me for more money instead of looking out for my best interests. This dealership only wants to take your money. In the meantime, they'll do a decent maintenance job, but be prepared to say no to a laundry list of "immediate needs". More

Great Service Brought my car here for an oil change. Customer service was great.. I was in and out in a timely manner. Everyone was really nice. Brought my car here for an oil change. Customer service was great.. I was in and out in a timely manner. Everyone was really nice. More

Above and beyond I came in for recall repairs and was pleasantly surprised how helpful they were without being pushy. They didn’t try to sell me anything extra for my I came in for recall repairs and was pleasantly surprised how helpful they were without being pushy. They didn’t try to sell me anything extra for my 10 year old car with $140k miles that would have been easy. I would have my car serviced there for the last 6 years and going forward if it was not 5 miles from home. They convenience of neighborhood auto shop is too hard to pass up. More

Successful Recall Fix Went in for a recall repair on the brake calipers. Hoped they would only have to replace the shoes but instead had to keep the car a couple days to r Went in for a recall repair on the brake calipers. Hoped they would only have to replace the shoes but instead had to keep the car a couple days to replace the calipers. They lent me a new car to drive around in the meantime. That was pretty nice. Everyone I dealt with was very friendly, especially the lead service desk guy whose name I sadly cannot remember. I'd definitely take my Mazda 6 back there for major service. My key fob battery was low and they replaced it quickly. Now I have to figure out how to change the functionality so it works remotely and I don't have to press the key to the ignition button every time. That part is kind of annoying. More