
McGrath City Mazda
Chicago, IL
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OIL CHANGE AND MORE I see that was overcharge , For Oil filter 6.37 5kgood full synthetic oil 30.40 Gasket 1.18 And a replace blade wiper rear 7.00 I see that was overcharge , For Oil filter 6.37 5kgood full synthetic oil 30.40 Gasket 1.18 And a replace blade wiper rear 7.00 l 18.50 = 25.50 l}}}}}} = I did like it? For tire rotation, or and other word they move my front tires to the rear , and rear to the front and labor ???? $ 72, In total I paid for change oil 132.41 total, and I really I don’t think it is correct,. As a customer, I feel that what they did was charge just a lot, to change the oil in my car, and obviously I do not feel happy, at all. In any case I sent this email to you , just not to bother you is to let you know my position and also because I do not have the email from Mr. Barry Eisenman - service manager .... who I should have sent this email, I'm sorry Mr. Dan. More
Very professional, helpful and prompt Adrian & Team were awesome. They helped us navigate the car buying process as this was our first time buying a new car. Very thorough when explaining Adrian & Team were awesome. They helped us navigate the car buying process as this was our first time buying a new car. Very thorough when explaining the financing, but most importantly all the benefits and perks of our Mazda. 10/10 would recommend! More
Great service but.. The service was great only thing that was kind of annoying was that I had issues with getting a loaner and when I did the loaner was filthy. I do unde The service was great only thing that was kind of annoying was that I had issues with getting a loaner and when I did the loaner was filthy. I do understand that the service department was very busy but I was told a loaner would be available for me. You would expect the loaner to be presentable for the customer as that may be their next purchase. More
Great experience Great place to do business with very happy with my purchase will definitely recommend this dealership to friends and family.Matt and Marlena definitel Great place to do business with very happy with my purchase will definitely recommend this dealership to friends and family.Matt and Marlena definitely helped us a bunch. More
Refund after car was purchased I was due a reimbursement for my tags, I called the manager a number of times, and as of today has not returned any call, for after car was purchased I was due a reimbursement for my tags, I called the manager a number of times, and as of today has not returned any call, for this reason I finally reached out to the BBB. More
Bad mechanics Nobody no to fix transmission I go private mechanic ho fix for 600$ To fix transmission Mazda dealer won't to chenge evriting for only 3500$ Nobody no to fix transmission I go private mechanic ho fix for 600$ To fix transmission Mazda dealer won't to chenge evriting for only 3500$ More
You will find your car here! Matt and Gabe were awesome, and made sure they took care my needs and accommodated me thru the quick and easy process. Great people and service! Matt and Gabe were awesome, and made sure they took care my needs and accommodated me thru the quick and easy process. Great people and service! More
Nice dealership Brian is a great sales manager he made sure the sale went well. The people there are extremely nice. I felt like I was at home there. I recommend auto Brian is a great sales manager he made sure the sale went well. The people there are extremely nice. I felt like I was at home there. I recommend autobarn city Mazda to anyone. More
The only place I will bring my car too. I had great service from the time I entered until the time I left , I Will only bring my car here for service thank you I had great service from the time I entered until the time I left , I Will only bring my car here for service thank you More
Typical Dealership ABS/Traction/Tire pressure sensor came on. They obviously just reset the codes and told me im "good to go"; came back on again literally right before ABS/Traction/Tire pressure sensor came on. They obviously just reset the codes and told me im "good to go"; came back on again literally right before i drove it out. Had to wait even longer for them to actually do their job and use a scanning tool to figure it out (really should have just done that in the first place... would have saved us both time) Service was done within the day scheduled, which is literally the only reason im giving the extra star. Car came back with 20 extra miles than when i dropped it off. They obviously took it for a joy ride which im not happy about.... I understand that you need to drive a little to make sure the sensors dont come back up, but thats just ridiculous. The drive from my house the the dealership isnt even half that mileage. Car had a strange smell for a few days after picking it up too. No idea who, but one of the workers literally stalled the car right in front of me before picking it up again. Please dont let someone who doesnt know how to drive manual drive a car that has a manual transmission... totally unacceptable. I will avoid service at all costs unless it is something that is covered by warranty. Will install a camera inside to record everything next time More