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McGrath City Mazda - Service Center

Chicago, IL

4.7
306 Reviews
Call Service Center (773) 546-9756

306 Reviews of McGrath City Mazda - Service Center

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August 14, 2023

I had 2 nails in my tire and was able to make a quick appointment with my favorite service advisor, Jordan! Thank you! More

by Penelope Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Parrilla
Report | Print
Aug 15, 2023 -

McGrath City Mazda responded

Penelope, our team is overly glad to hear about your five star experience with us during your last visit with us! We appreciate you being able to take the time to share with us as well! The McGrath City Mazda family looks forward to your next visit with us soon!

August 10, 2023

Love these guys, had a great buying experience, good service experience, and I still love my Mazda! More

by tylernelezen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio silva
Report | Print
Aug 10, 2023 -

McGrath City Mazda responded

Tyler, we're thrilled to hear about your wonderful experience during your last visit with us! Your kind words are highly appreciated, as well as your feedback! The McGrath City Mazda family looks forward to serving you for years to come!

August 08, 2023

Great service! Great work! Always ontime or they provide a loaner or shuttle service! Always go to them! More

by Melanie.c.webber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Rose, Joe Borrelli, Marko Dragojevic, Alexander Duarte
Report | Print
Aug 10, 2023 -

McGrath City Mazda responded

Melanie, we're glad to hear about your five star experience with our team and services! We appreciate you taking the time to share as well! The McGrath City Mazda family looks forward to serving you for years to come!

August 04, 2023

The place is understaffed, small, the bathroom was broken. They take longer for the repairs than they claim More

by kevinjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
Aug 08, 2023 -

McGrath City Mazda responded

Kevin, our team deeply apologizes for any inconvenience that didn't display our normal McGrath five star standard, that you may have experienced! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

August 04, 2023

On point with customer service Estiv with service is very patient With me and very helpful for All my needs for my Mazda More

by J.FIGUEROA62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estiv Bonete *****
Report | Print
Aug 08, 2023 -

McGrath City Mazda responded

Hello, we're thrilled to hear about your awesome experience with our team and services regarding your last visit with us! Especially when working directly with some of our incredible team members! The McGrath City Mazda family looks forward to serving you for years to come!

August 03, 2023

Went in for a routine oil change & turned out my brake squeal was caused by worn pads & rotors. Jordan eased the pain by finding out my pads were under warranty, which is why I'm glad I had this dealer wo More

by Brian Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Joe Borrelli
Report | Print
Aug 04, 2023 -

McGrath City Mazda responded

Brain, we're thrilled to hear about your wonderful visit with Joran, as well as the rest of our awesome team members! We're glad we could assist you in every way possible with you Mazda needs! We appreciate you business and support! The McGrath City Mazda family looks forward to your next visit with us soon!

August 03, 2023

Went in for a routine oil change & turned out my brake squeal was caused by worn pads & rotors. Jordan eased the pain by finding out my pads were under warranty, which is why I'm glad I had this dealer wo More

by Brian Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Joe Borrelli
Report | Print
Aug 04, 2023 -

McGrath City Mazda responded

Brain, our team dearly thanks you for taking the time to share your excellent five star experience with our team and services! Especially when working directly with certain team members! We appreciate you taking the time to share with us as well! The McGrath City Mazda family looks forward to your next visit with us soon!

August 02, 2023

This Mazda dealership provided me with great service, great explanation, great updates and excellent repair suggestions. More

by Marin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Zivulovic
Report | Print
Aug 02, 2023 -

McGrath City Mazda responded

Marin, our team is overly ecstatic to hear about your wonderful experience with our team and services! Especially when working directly with some of our incredible team members! McGrath City Mazda looks forward to your next visit with us soon!

August 02, 2023

Goooooooood jon 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1722 More

by tjshoemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Aug 03, 2023 -

McGrath City Mazda responded

Hello, our team appreciates you sharing your five star review with our team! The McGrath City Mazda family looks forward to your next visit with us soon!

August 02, 2023

Cost on maintenance is high but they are patient and explain things well and in depth as to the problem with the car. More

by lauramoreci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Borrelli, Marko Dragojevic, Alexander Duarte
Report | Print
Aug 02, 2023 -

McGrath City Mazda responded

Laura, we appreciate you taking the time to share your feedback with our team! Our team deeply apologizes for any inconvenience that didn't display our normal McGrath five star standard during your whole visit! If you would like to discuss your concerns further, please don't hesitate to reach out to our office! McGrath City Mazda looks forward to hearing from you!

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