McGrath Elmhurst Toyota

Class Act Buying from Alex Knezevic at Elmhurst Toyota is doing yourself a true justice when in the market for a vehicle. If you are here, I likely do not need Buying from Alex Knezevic at Elmhurst Toyota is doing yourself a true justice when in the market for a vehicle. If you are here, I likely do not need to sell you on the brand of Toyota, though I am loving my 4Runner Limited more and more each day. This is the second purchase I have made through Alex, with the first being a used Lexus a few years ago, and to be honest I did not visit any other Toyota dealers - a true testament to the overall buying experience one will have and knowing you will be taken care of. Negotiations both times were painless and simple, as they were pretty competitive upfront (and most competitive in the area). It was not difficult to put together a deal that all parties were happy with. Toyota/Lexus had already done its job creating a loyal customer - and Alex and Elmhurst Toyota have done the job of adding yet another loyal customer for life. More

Fair and honest negotiation, caring staff The negotiation process went smoothly, and I believe to everyone's satisfaction. I felt they valued my trade-in and offered a fair price. I had to w The negotiation process went smoothly, and I believe to everyone's satisfaction. I felt they valued my trade-in and offered a fair price. I had to wait approximately 4 weeks for delivery, and my salesman, David, kept me informed all the time where we were at as far as expected arrival time. The delivery process went smoothly without a lot of pressure for extras that I didn't want, and the staff seemed genuinely happy for me as I drove off with my new car. Overall, a good experience, and I would go back again. More

Andy Tylak is Great!!!!! ANDY TYLAK -our sales guy was wonderful. He was patient, Friendly, not pushy. He answered all my and my husband's questions. Very Professional!!!! I w ANDY TYLAK -our sales guy was wonderful. He was patient, Friendly, not pushy. He answered all my and my husband's questions. Very Professional!!!! I would recomend him to anyone who need to buy a new or used car and need a nice person to talk with. Also Anthony and Paul(Pawel) from service departament were Very nice and Melissa Garcia- my internet advisor was Very nice and Friendly. Thank You for a Great Service!!!! Alicja More

Purchase of a new car I worked with Sam DeChristopher. I had done my homework. I knew the type of car I wanted to buy and he showed me two in the inventory. I liked one o I worked with Sam DeChristopher. I had done my homework. I knew the type of car I wanted to buy and he showed me two in the inventory. I liked one of them and made an offer with some room for profit for the dealer. Sam came slightly under my offer and the deal was made. We did not waste each other's time or energy. I wish to purchase my next car through a so=imilar process. More

"Great, Easy and Fast" Sam and Melissa provided great help in the deal. Car was clean when delivered. Price negotiations were clear and got the car at the same discussed pri Sam and Melissa provided great help in the deal. Car was clean when delivered. Price negotiations were clear and got the car at the same discussed prize. Paperwork was easy and fast More

Great staff would send family there Maggie was very helpful in guiding us to which car would suit us the best. It was a bit difficult for us to find the one we needed for our family but Maggie was very helpful in guiding us to which car would suit us the best. It was a bit difficult for us to find the one we needed for our family but thanks to Maggie's efforts we got the car we wanted at a great price. I would recommend my friends to buy from here More

Great & Super fast the service dept.. people they have all knowledge about the services required , service super fast , I took my car to 3 regular services and multi po the service dept.. people they have all knowledge about the services required , service super fast , I took my car to 3 regular services and multi point inspection , it's done with in 45 Min. I recommend this dealer they deserve 5 stars . More

Smooth Buying Exp with a Truly Outstanding Sales Consultant I did a considerable amount of research on area Toyota Dealerships. There were other dealerships closer to me but I chose Elmhurst Toyota because of I did a considerable amount of research on area Toyota Dealerships. There were other dealerships closer to me but I chose Elmhurst Toyota because of the many positive reviews they have received from customers on various websites. I was hunting for a 2016 4Runner Trail Premium SUV, which is not easy to find. Fortunately, Elmhurst was one of the few dealerships that had one in stock so I didn't have to order it. I went through Internet Sales and dealt with Melissa Garcia. What a fantastic buying experience! I made an appointment to do the test drive on a Saturday. Even though it was very busy, Melissa was ready with the vehicle as soon as we got there. She was very knowledgeable and was able to answer all of my questions about the 4Runner Trail. We negotiated on trade-in value, which went smoothly and discussed financing. I wasn't able to pull the trigger that day because I had to complete a stock transaction to fund the down payment but she did help me put a deposit down to prevent another buyer from acquiring it before I was able to complete the purchase. Melissa touched base with me several times over the phone to get everything squared away and to schedule an appointment to come back in. We returned several days later to wrap everything up. My wife was under the weather with the flu and Melissa recognizing that tried to get everything done as quickly as possible so I could get her back home. Honestly, I hate car shopping. But Melissa and the rest of the team at Elmhurst made the entire experience as painless as possible. Melissa recognized I was a serious buyer from day one and never once tried to pressure me to buy anything I didn't want. Only at the very end when signing the papers with the Finance Manager did I get the "hard sell" on an extended warranty but I guess that's to be expected. I'm loving my new 4Runner. And when I'm in the market for another vehicle, I'm going to pay another visit to Melissa and Elmhurst Toyota. More

Great used car buying experience I just recently bought my first used car (2012 Toyota RAV4) and cannot speak more highly of the experience I had with Melissa and Elmhurst Toyota! I p I just recently bought my first used car (2012 Toyota RAV4) and cannot speak more highly of the experience I had with Melissa and Elmhurst Toyota! I pretty much knew what I was looking for and had scheduled test drives of two different RAV4s at Elmhurst Toyota, as well as another dealership down the street. I went to the other dealership first, and dealt with a different salesman than the one I had been communicating with through email AND had a scheduled appointment with that morning. I was told everyone "worked as a team" and sat down with a salesman that had no idea what I was in to test drive. After 5 minutes, I was informed that the car I was interested in had been sold the day before--no one had bothered to inform me despite my confirming my 10AM appointment at 6PM the night before. Fast forward to my experience with Melissa and Elmhurst Toyota - the dealership was clearly really busy but Melissa met me promptly upon my arrival at our designated appointment time. She was still wrapping up with another client but set me up for my test drive. Although I did wait to "talk numbers" for ~20 minutes after returning from the test drive, Melissa was super apologetic and the dealership itself has a lot of comfortable space in which to wait so it did not bother me. Trade in was valued quickly and there were no surprises with the price of the RAV4 - we had negotiated on price over email which ended up being much lower than the sticker price on the vehicle (there was no need to reminder her of the lower price we discussed). I was paying cash but needed a few days to move money from savings and Melissa was very clear in communicating my options for taking the car home that day versus returning to the dealership a few days later. I opted to pick up the car later to avoid 2 different contracts and it was ready for me when I got to the dealership so I was in and out in less than 20 minutes. Given my positive experience with Elmhurst Toyota, I'm actually considering getting my car serviced at this dealership despite living in Chicago. More

Exceptional Service The service department is great. My family and I have been coming here ever since we bought our 2008 rav4 and 2013 rav4. Bryan was very helpful during The service department is great. My family and I have been coming here ever since we bought our 2008 rav4 and 2013 rav4. Bryan was very helpful during my visit a couple weeks ago. The seals on my motor were the culprit for my check engine light. Because it was part of a recall, Bryan said they would take care of everything. I was set up with a rental and went on my way. After picking up my car last week I've noticed that my rav4 is much smoother. The ride is much smoother. Bryan kept me updated during the week long process. Thank you Bryan and Toyota! More