
McGrath Elmhurst Toyota
Elmhurst, IL
Filter Reviews by Keyword
By Type
Showing 840 reviews
Curt was quick to quote and check inventory of the parts I needed for my Toyota. Confirmed all parts and quote was good until January. I called in October. Order and invoice was paid for in December with no I needed for my Toyota. Confirmed all parts and quote was good until January. I called in October. Order and invoice was paid for in December with no quirks. More
Customer Services was excellent and Jeff was very attentive. I arrived close to closing and still was able to purchase a vehicle the same day, which was convenient for me not have to come back the f attentive. I arrived close to closing and still was able to purchase a vehicle the same day, which was convenient for me not have to come back the following day. More
I have been ordering from Elmhurst Toyota's parts department for the last 11+ years. My primary reason is the continued inventory of MKIV Supra parts in stock; However, the response, pricing, follow department for the last 11+ years. My primary reason is the continued inventory of MKIV Supra parts in stock; However, the response, pricing, followup and incredibly knowledgeable service Curt provides also ranks right up there with the inventory. No request ever goes unheard nor is it not responded to in timely manner (most of the time quicker than I would expect due to his influx of requests from the supra community alone). This continued experience has held a thought in the back of my mind if Toyota decides to release the 5th generation Supra. If such vehicle is produced and within my requirements (color, performance,manual gearbox, etc), I would consider buying specifically from Elmhurst based on my experience with Curt alone. More
I would recommend this dealer to anyone shopping for a new or used car. Sales people are very nice and took good care of us. I had an issue that made me return back after purchasing a new vehicle. Tony G. new or used car. Sales people are very nice and took good care of us. I had an issue that made me return back after purchasing a new vehicle. Tony G. took care of our problem and i'm very satisfied with the service and trying to keep me happy as a customer. Thank you Tony & Elmhurst Toyota! More
Bought a used 2011 Toyota Camry Hybrid. Larry was friendly and helpful during the shopping, test drives, and the decision making process. He was able to show me alternate vehicles that I hadn't prev friendly and helpful during the shopping, test drives, and the decision making process. He was able to show me alternate vehicles that I hadn't previously thought were serious contenders. More
What a Great Experience! We would highly recommend Elmhurst Toyota and if you want a Sales Consultant that is friendly, knowledgeable, and cares, ask for Ingrid Rapa. She was so helpful answering all Elmhurst Toyota and if you want a Sales Consultant that is friendly, knowledgeable, and cares, ask for Ingrid Rapa. She was so helpful answering all our questions and then giving us the privacy to make our decision. While taking the test drive she went over all the features explaining everything and always asking if we had any questions. We did buy the 2013 RAV4 Limited, what a beautiful car and so many features to learn. After paperwork, car wash and a filled up gas tank we were ready to go. Ingrid walked us out and once again went over all the features even programming the car to our phones. As we left she told us if we had any questions to call her. Now that's what you want in a sales person, even after making the sale their still willing to help. We Love The Car and Thank you for a non-stressful experience. Ed & Sherry D More
As usual I needed to buy parts for my ever-aging Toyota. I spoke with Curt about what I needed and had him reference the part numbers to make sure they were right. The transaction was swift and courteous. I spoke with Curt about what I needed and had him reference the part numbers to make sure they were right. The transaction was swift and courteous. I can't ask for much more. More
Great experience with Larry. He was informative and helpful without being overbearing on the sales. As we did not buy a car initially, he kept the right level of interaction with us until we returned t helpful without being overbearing on the sales. As we did not buy a car initially, he kept the right level of interaction with us until we returned to buy a car. On the operations side...the dealership itself was out of paint and did not have the floor mats we needed and so I recommend greater focus on keeping accessories stocked. More
This was the best experience in car buying I have ever had in my car buying life. Thanks to my sales person Jeff Cummings. Car buying is a very stressful for me and after finding Jeff on their internet s had in my car buying life. Thanks to my sales person Jeff Cummings. Car buying is a very stressful for me and after finding Jeff on their internet sales it was an excellent find. I had certain needs in the selection of a used car. He took the TIME to help me make my selection. I never felt rushed or pressured as often other sales people do. We tried a few cars and talked about each car to fit those needs I had expressed to him. He was willing to work with me until I was happy with that final selection. I got the trade value I wanted and the final sales were within my budget. It’s nice to find a dealer and sales person to make car buying a positive experience that most people don’t usually get when buying a car. After all the paper work was complete I even expressed how happy I was to the owner of Elmhurst Toyota. I got a follow up call from Jeff the next day and he wanted to thank me for my business and told me if I had any other problems to please let him know. This is the second car we have purchased their because of the great service department at Elmhurst Toyota. I want to thank all those at Elmhurst Toyota for making me a happy car buyer. More
Buying a car can be a very stressful time. After being dissatisfied at another Toyota dealership I looked at Elmhurst's used car inventory and found a car that looked appealing. After showing interest via dissatisfied at another Toyota dealership I looked at Elmhurst's used car inventory and found a car that looked appealing. After showing interest via online, Jeff Cummings emailed and called me. The next day I met with Jeff and what I liked about him was that he put me at ease. I felt comfortable with him whereas other car salesmen can be intimidating and pushy to the consumer. Jeff was not. The whole experience with him was pleasant. Through the test drive, the negotiating for trade in value (which was a great deal), and through the final paperwork, Jeff was always a pleasure. I would recommend him to anyone in the market. More