
McGrath Elmhurst Toyota
Elmhurst, IL
Filter Reviews by Keyword
By Type
Showing 840 reviews
This is the 4th car we have purchased at this dealership (3 from Steven Salidas) and we have always been very satisfied! There are never any of those uncomfortable high pressure sales tactics that we encou (3 from Steven Salidas) and we have always been very satisfied! There are never any of those uncomfortable high pressure sales tactics that we encountered before we bought our first Toyota.Steven was always respectful of our budget while making sure we got what we needed at the best price possible! The "finance guy," Todd is always great too as are the guys in the service department. We are definitely a Toyota family (we have bought 4 Corollas, a Yaris and a Camry) and plan to stay that way. I feel that Elmhurst Toyota has a lot to do with that because they treat us like friends...from the sale to the service. Oh, and a shout-out to Claudia (who works with the cash-out service)... patient and a great sense of humor! Overall, a fabulous experience...as usual! More
Today I bought a 2013 Toyota Corolla from Steven Salidas and this is the 3rd new Toyota he's sold to my family. We specifically asked for him again. He's is very non-pressure and extremely straight-forward and this is the 3rd new Toyota he's sold to my family. We specifically asked for him again. He's is very non-pressure and extremely straight-forward when selling cars. He is also very down-to-Earth and makes the whole process very comfortable, especially because he respects what YOU, the consumer want for your buck. I was very glad to have him sell me my wonderful new Corolla! Thanks Steven! -Sean More
Jystina was very helpful with making the decision for the car that I bought. She patiently guided me through the options available and together we made the best choice possible. car that I bought. She patiently guided me through the options available and together we made the best choice possible. More
PJ was great to work with since the beginning when i mailed the dealer regarding my interest in one of the used car .She was very friendly, helpful and provided all assistance to make my purchase a hass mailed the dealer regarding my interest in one of the used car .She was very friendly, helpful and provided all assistance to make my purchase a hassle free and with satisfaction.I would highly recommend PJ and the dealer for any car purchase.Hoping to get the same service for any future servicing for my car. More
My husband and I purchased our third vehicle from Steven Salidas. He is a good salesperson who went out of his way for us. I met with him earlier in the week and got all necessary information about the vehi Salidas. He is a good salesperson who went out of his way for us. I met with him earlier in the week and got all necessary information about the vehicle we were interested in. Today he stayed past his working hours so that we could complete all paperwork for the purchase of our new vehicle. Whenever I bring our cars in for regular service Steven always comes by to say hello as I wait in the waiting area. We are grateful customers. Thank you Steven Salidas and Elmhurst Toyota. More
I had an excellent experience in recently purchasing my new 2013 Avalon Limited at Elmhurst Toyota. I was very happy to have Debbie King as my salesperson and also enjoyed meeting and working with one of t new 2013 Avalon Limited at Elmhurst Toyota. I was very happy to have Debbie King as my salesperson and also enjoyed meeting and working with one of the managers (Tony Gmitrovic) and their resident techie (John Williams) who also helped out. Debbie was warm and friendly and kept in touch with me while I made my decision and made the experience a much more pleasant one than I have ever encountered in the past. In fact I purchased my car from Elmhurst Toyota even though there is another Toyota dealership much closer to where I live. I had an overall much more positive experience at Elmhurst Toyota and was happy I chose them. More
I must say, for this to be my first car-buying experience, it was definitely great. I was nervous going in, not knowing what to expect, but Tomas (my salesman) made the experience as painless and experience, it was definitely great. I was nervous going in, not knowing what to expect, but Tomas (my salesman) made the experience as painless and somewhat exciting. He was very informative of the car I wanted to buy, and made the test-driving experience very comfortable. When it came to pricing, he made it clear about costs, and he went over and beyond when it came to calculating “what-if” situations such as a 5-year vs. a 6-year plan. During this experience, I felt no pressure to hurry the process; both Todd and Tomas did an excellent job in being patient when I was making my decisions and explaining each and every option I had. Also, not only did they treat me very well, but also extended that same courtesy to my family who came along for the journey. In the end, I feel that if I have any questions or concerns that Tomas will be able to genuinely help like he did the day I bought my car. Toyota is a very established name already, and it’s great to have excellent employees who hold them to their high standards. More
The experience I had at Elmhurst Toyota was outstanding. The initial offering price off of the Internet was very reasonable, and unlike past experiences, the folks there were flexible and willing to listen The initial offering price off of the Internet was very reasonable, and unlike past experiences, the folks there were flexible and willing to listen to my opinions and counter offers. I have seen so many other places where they balk and moan and whine about any bargaining, etc. Debbie was fantastic, friendly, and put me at ease with my car buying experience. I felt like I could be open and upfront with her with my goals, rather than having to hide things like you would have to do with other salesmen I've encounter in the past who had clear ulterior motives. I actually had to leave during negotiations, but she was able to work with me remotely with prompt responses which helped the car buying process move along. Lastly, I ended up with exactly what I wanted for an outstanding price. I would highly recommend this dealership and Debbie anytime! More
BEST EXPERIENCE at Elmhurst Toyota Scion-Work with LARRY SKELLY, he is PHENONMENAL. I just graduated college, and started working my first full-time job. I decided to begin researching cars and came ac SKELLY, he is PHENONMENAL. I just graduated college, and started working my first full-time job. I decided to begin researching cars and came across Elmhurst Toyota and their sale on Corollas. I am very loyal to the Toyota brand, and LOVE Corollas (My current car was an older white Toyota Corolla!) I knew I wanted a new white Toyota Corolla and was hopeful about Elmhurst Toyota. I went in with my mom and brother and the receptionist introduced us to Larry Skelly. He was friendly, hilarious, and nice to each of us right away. He was sincere and took his time to help me find my perfect car. He was respectful of my budget, accommodating, and truly considerate of my concerns and the concerns of my mom and brother. Larry became a friend to our family in just a few hours! The first thing he said to me was that he promised me a new white Corolla at a price I could afford. And guess what-he was right! He worked with me and we received a GREAT PRICE and EXCEPTIONAL SERVICE on a brand new Corolla. I would DEFINITELY recommend purchasing a car from Larry at Elmhurst Toyota Scion, no matter how many Toyota dealership you pass to get here (I went to two prior to Elmhurst, and had terrible experiences). I would specially request Larry Skelly and make sure you go when he is available. My experience with Larry at Elmhurst Toyota Scion was beyond phenomenal and he is someone that truly made me feel confident about purchasing my first car. He took his time to individually learn about myself and the rest of my family and had genuine conversations with us. He is also EXTREMELY FUNNY-we we’re laughing the whole time! You could tell he is a family man by how he treated us and took his time to understand what we wanted. Whether you are a first-time buyer, or having been purchasing cars for years now, Larry Skelly will ensure you are happy with a car that you want! I am so happy to have had such an incredible experience and will forever be a supporter of Larry and his team! GO LARRY SKELLY AT ELMHURST TOYOTA SCION! More
I purchased a 2013 Toyota Camry SE in May, and I just have to say that the customer service and overall experience was astonishing. As soon as I walked in the door with my family, Tomas Lozano greeted us have to say that the customer service and overall experience was astonishing. As soon as I walked in the door with my family, Tomas Lozano greeted us and was very welcoming and attentive to our needs. Right off the bat I fell in love with "Cammy" (yes, I named my Camry) :), and I must say that throughout the entire process Tomas was very helpful and personable that even my father felt very comfortable talking to him. Tomas explained to us all the functionalities of the car while we test drove and was also very humorous. Everything was very straight-forward and I was very pleased when Tomas had a no-pressure attitude when I was debating if I should purchase the car. Clearly, I decided to add the car note to my life :), but needless to say it has been the best choice I have made in a long time... haha. In all seriousness, I would just like to Thank Elmhurst Toyota and Staff, especially Tomas Lozano for such a wonderful customer experience. I could not have picked a better car than my 2013 Toyata Camry SE and I am looking forward to many many years with her. I will definitely recommend this dealership to anyone looking to buy a car. Sincerely, Carla More