
McGrath Elmhurst Toyota
Elmhurst, IL
Filter Reviews by Keyword
By Type
Showing 840 reviews
Merritt was absolutely amazing. She is professional, friendly and easy to work with. After days of researching my husband and I finally decided on what we wanted. We wanted a black RAV4 limited with ter friendly and easy to work with. After days of researching my husband and I finally decided on what we wanted. We wanted a black RAV4 limited with terracotta interior with the least bells and whistles. She found us the perfect RAV4 at another dealership. She arranged a dealer trade and it worked out great. She even warned us about a scam Grossinger toyota was doing. They said they were offering 0% APR for 72 months but Merritt showed us reviews of other costumers that said that they hike up the price to offer the 0%. Merritt saved us time and energy. She's the best. More
Appreciated Andy's "no pressure" style and sincere desire to help me find what works for me. He was patient, helpful, and I greatly appreciated his attitude and honesty in helping me find the sincere desire to help me find what works for me. He was patient, helpful, and I greatly appreciated his attitude and honesty in helping me find the best deal to suit what I was looking for. More
Tomas Lozano the salesman provided great costumer service although he does have to work on being professional at work ie. not swearing . This review was based mainly on my interactions with the financial although he does have to work on being professional at work ie. not swearing . This review was based mainly on my interactions with the financial manager (Tony), although the salesman made a mistake with the pricing he didn't honor it and completely refused to work with us. His answer was "there is nothing I can do about it" and was unwilling to sit down with us and go through the different options. If I wasn't in a rush to buy the car, I would have gladly walked out of there. I will make sure NOT to recommend Elmhurst Toyota, it is not worth the trouble. More
I bring my car into Elmhurst Toyota for everything from oil changes to shock replacements. Every time I bring my car in for service I receive outstanding costumer service. The most recent visit was beyond oil changes to shock replacements. Every time I bring my car in for service I receive outstanding costumer service. The most recent visit was beyond excellent. Joe Malik was extremely friendly and professional. I wouldn't dream of getting service anywhere else. More
I went in not knowing exactly what I wanted but knew I wanted a hybrid more specifically a prius and was considering a prius c. I was sure I wasn't going to buy a car today, boy was I wrong. Larry S wanted a hybrid more specifically a prius and was considering a prius c. I was sure I wasn't going to buy a car today, boy was I wrong. Larry Skelly, my salesman was very professional, friendly and helpful; he was very patient with me answered all my questions, went through all the different prius models, let me test drive the prius c and prius I was considering. When we came back from the test drive we saw a Camry hybrid, Larry right away offered for me to test drive it and started from square 1 now with the Camry. He showed me all the the different models and colors. I bought the the first Camry I saw and test drove. I had my mother with me who of course had many questions also, Larry gladly answered them all and showed her a couple cars she test drove one and is going back tomorrow to pick it up. I would highly recommend Larry Skelly at Elmhurst Toyota, his suggestions were very helpful and he spent more than 3 hours explaining and showing me cars even though I told him I wasn't going to buy 1 today; I didn't feel like he was trying to sell me the car he wanted but instead was interested in what I needed and wanted. He was able to get the exact car I wanted at a price I can afford. More
Justyna was just wonderful saleswoman. She went over and beyond to help us get a good deal. I would recommend this place to anyone who is looking for a car to buy. We are very satisfied with the deal we g beyond to help us get a good deal. I would recommend this place to anyone who is looking for a car to buy. We are very satisfied with the deal we got from this dealership. More
Being greeted by the woman at the desk was terrific. Having a woman salesperson who was knowledgeable was great. I appreciated her keeping me informed since I had to wait for the wheels. She was also go Having a woman salesperson who was knowledgeable was great. I appreciated her keeping me informed since I had to wait for the wheels. She was also good at explaining the inside stuff in the car when I picked it up. Price they offered was consistent with Consumer Reports and giving me a special deal on the alloy wheels sealed it for me. I appreciated the manager on the prices. But your greatest asset is the woman greeter at the door. Compared to other dealerships this made a big difference since we were going to buy a Toyota - it just depended on which dealer and that one aspect make the difference. So don't lose that part of the dealership. More
I recently got into an accident and my car was totalled so I stopped by just to see what was available . Larry Skelly assisted me at Elmhurst Toyota , I explained my situtation and he was very sympathetic. so I stopped by just to see what was available . Larry Skelly assisted me at Elmhurst Toyota , I explained my situtation and he was very sympathetic. We went over some different used car options and he was more that happy to let me drive a couple of cars to see which one I felt was a goodf fit for me . Although it was not my intention to purchase that day becuase I didn't have the money, as I was waiting for the insurance to issue me a check for my totalled vehicle, he was very patient with me and made me feel comfortable with the vehicle I was interested in, a 2000 lexus ES300. I was able to put a small deposit on the vehicle while I waited for my check from the insurance company. This was unexpected and a welcomed surprise and a testament to the customer service at Elhmurst Toyota. Larry was great to deal with and at no time durring the process did I feel pressured to purchase , I had a great experience and would recommend Larry to my friends and family. More
Fast, nice, pleasant, personable and willing to help in all views of sales. There are not too many sales man like them willing to go way beyond to help in getting the best, cheapest and the most reliable c all views of sales. There are not too many sales man like them willing to go way beyond to help in getting the best, cheapest and the most reliable car for someone they don't even know and not to try to rip you off. Thank you guys. More