
McGrath Elmhurst Toyota
Elmhurst, IL
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From the minute we walked in the door we were greeted with smiles and felt very comfortable as everyone was very helpful or willing to help. There was no pressure involved, but each individual we spoke with smiles and felt very comfortable as everyone was very helpful or willing to help. There was no pressure involved, but each individual we spoke with was extremely knowledgeable about their cars and the dealership. This was the first Hybrid that we purchased and we were not familiar with the technology. As we spoke to individuals at the dealership they explained the vehicle in easy terms and with personal anecdotes and experiences. After the paperwork was filled out and finances were finished, I was really surprised at the level of commitment of our sales person Aleksandar Knezevic. The dealership closed at 9:00pm and he stayed around until 9:45 explaining each of the vehicles features until I was satisfied and comfortable with the car. I will look forward to my next visit and car purchase at this dealer. More
The experience was great the service was excellent everything was awesome the salesmen were very kind and knowledgeable about there product easy to talk to the service advisers were also very kind and everything was awesome the salesmen were very kind and knowledgeable about there product easy to talk to the service advisers were also very kind and professional overall good experience would recommend to anyone More
Elmhurst Toyota is the place to go, they kind, courteous, knowledgeable and respectful. We had found a car we liked online and stopped by Elmhurst Toyota. Alex came out and greet us offered us something to knowledgeable and respectful. We had found a car we liked online and stopped by Elmhurst Toyota. Alex came out and greet us offered us something to drink and to get the keys and Carfax to the car we were looking at. We explained to him that we has just walked out of a deal with another dealer because of the way they had treated us and he said that he would do his best to create and better experience for us. He did just that. He was able to answer all our questions and explain any additional package offers before we made a deal. After looking at two cars that we really liked, we told Alex we need to talk about a few things and would return another day. He said that was not a problem handed us a business card and hoped to hear from us soon to make a deal, there were NO high pressure sales tactics. I called him the next day asking if he could give me an out the door total cost on two vehicles, within an hour he sent me an email offering me all the information I needed. After a few days we decided to go back and by the car we wanted. The price that Alex quoted me was spot on with hidden fees or surprises at the end. When I came back to by the car I had the keys in my hand within 30 minutes. I would recommend anyone looking for a New, Used, or pre-owned Certified Toyota to go to Elmhurst Toyota. There quality and customer service is something I have rarely found when I am looking to by a car. They have earned my trust and my business. More
I was shopping for a new car and as I walked into the dealer, they made me feel welcome greeting me right away. KP was very helpful and made my purchase easy and enjoyable. He is very professional and kn dealer, they made me feel welcome greeting me right away. KP was very helpful and made my purchase easy and enjoyable. He is very professional and knowledgeable. Highly recommended!! More
We had an excellent experience. Alex was extremely professional and treated us very respectfully. We never felt pressured to make a decision. The manager Tony was equally pleasant to deal with. We professional and treated us very respectfully. We never felt pressured to make a decision. The manager Tony was equally pleasant to deal with. We were at the dealership for four hours but it felt like less than two hours. Believe we paid a very fair price for our new Corolla. More
A great experience, he explained everything very well, he helped us decide a new car best for us by showing a large variety, he let us test drive with no problems, and just a helpful and great salesman in ge helped us decide a new car best for us by showing a large variety, he let us test drive with no problems, and just a helpful and great salesman in general. I would recommend him to others. More
I came in for an update on recalls, tire pressure light malfunction, and an issue with the CD player on my RAV4. The location of Elmhurst Toyota is very convenient and close to where I live. What I found t malfunction, and an issue with the CD player on my RAV4. The location of Elmhurst Toyota is very convenient and close to where I live. What I found to be very refreshing and genuine was the service I received from Pawel Dziura in the service department. He not only helped with the issues, but also gave me some basics on understanding the AWD locking buttons and set up the blutooth system. I was ecstatic and so appreciative. I know I will be coming back to the service department, because of Pawel. Thank you. Maria Daniels More
What a wonderful experience! We brought our grandchildren with us (we were the babysitters for the day) and they had a ball playing in the house and riding big wheels. They even had Jim (General Manager) gri with us (we were the babysitters for the day) and they had a ball playing in the house and riding big wheels. They even had Jim (General Manager) grilling made to order lunches. Delicious! Everyone was in a good mood and not at all concerned with the children playing. We got the best deal on our 2011 Ford F-150 truck. I will be back to buy the sporty Scion. More
Alex made us feel like one of the family while paperwork was being done. Todd remembered us from 1 1/2yrs ago when our son's girlfriend purchased her vechile from this same dealership. was being done. Todd remembered us from 1 1/2yrs ago when our son's girlfriend purchased her vechile from this same dealership. More