
McGrath Elmhurst Toyota
Elmhurst, IL
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Mr. Pham was very knowledgeable about the Corolla and helped guide us to the model and options that were best for us. He demonstrated the navigation package features and Bluetooth apps as well as other helped guide us to the model and options that were best for us. He demonstrated the navigation package features and Bluetooth apps as well as other features of each model. A fair price coupled with the 5-year zero percent financing option and free routine maintenance for two years result in a pleasant transaction and a happy customer! More
I very impressed when we first entered the showroom while looking for a car with our daughter. We were greeted promptly and courteously. We told Justyna Kwiatkowska what we were looking for and she thoroug looking for a car with our daughter. We were greeted promptly and courteously. We told Justyna Kwiatkowska what we were looking for and she thoroughly explained what was available. There was no pressure to look at or upgrade to another model, she listened to what we had to say and showed us what we wanted. When our daughter had chosen the car she was looking for, Justyna explained about financing and offered her the college discount. To say the least the pricing was spot on when it came to the budget our daughter had made for herself. We also met with Todd Tiede who also thoroughly explained the financing and all the paperwork every step of the way. He told us about the options available for extended services and warranties and when we chose a particular service level, again there was no attempting to push us into a higher level, he accepted our decision without hesitation. We were then taken to the service department where we spoke to Tommy Mulak who explained to us about the service department and the complimentary services we would receive as well as service beyond that point. Afterward, Justyna took our daughter to her car and explained the vehicles systems and helped her set up the Bluetooth. This process took some time, but it was very thorough and no stone was left unturned. We never felt rushed and needless to say our daughter walked away very satisfied. She was so satisfied that my wife and returned the following day and bought a car from Justyna. We had the same pleasant experience as we had the day before but instead of Todd and Tommy, we had the privilege of working with Mike Hackett and Casey Lewis. Because we felt so comfortable with the dealership and the people we met, including the cleanliness of the service department and dealership overall, we will not hesitate to recommend this dealership to our friends, families and neighbors, who knows, we'll probably be buying another car here next year when our next daughter graduates college!!!! More
i gave this rating because of the excellent customer service skill we experienced from kp. he was very patient with us, answered all our questions and really helped us to get the car. service skill we experienced from kp. he was very patient with us, answered all our questions and really helped us to get the car. More
" Andy Tylak - our sales associate was very nice, friendly, helpful and honest. Highly recommended!!! Looking forward to our next purchase from Elmhurst Toyota" - Customers Gosia and Marcin friendly, helpful and honest. Highly recommended!!! Looking forward to our next purchase from Elmhurst Toyota" - Customers Gosia and Marcin More
Our experience at Elmhurst Toyota was absolutely great! Our salesperson Larry was really great to work with. We are from out of town (2 and a half hours away), and we werent even sure if we could do the de Our salesperson Larry was really great to work with. We are from out of town (2 and a half hours away), and we werent even sure if we could do the deal in the limited amount of time we had, but Larry had us financed and out the door really fast. We saw the car online, and it was even nicer than we expected, and usually that is not the case. This dealership is HIGHLY RECOMMENDED-TWO THUMBS WAY UP!!! More
The service representative was very friendly and helpful, willing to compromise. The service was also quick and responsive, so I would highly recommend this representative. We are pleased with the experience willing to compromise. The service was also quick and responsive, so I would highly recommend this representative. We are pleased with the experience. More
I worked with Justina to purchase a 2004 BMW. In less than one day I had the car urchased. I didn't have anyone to driver it for me so she went out of her way to drive the vehicle for me. I'd recommend h than one day I had the car urchased. I didn't have anyone to driver it for me so she went out of her way to drive the vehicle for me. I'd recommend her service and Elmhurst Toyota to anyone I know that's looking to purchase a vehicle. Service was excellent, facility is clean and well maintained, staff is very accomodating and attentive to their customer's needs. I More
We came all the way form Indiana to buy brand new Toyota pickup truck. Found good deal on internet. Great experience. Friendly service. Quick and straight forward.. Would recommend that place to anybody and pickup truck. Found good deal on internet. Great experience. Friendly service. Quick and straight forward.. Would recommend that place to anybody and would buy there my next Toyota. Thank You. More
Eddie Acosta exceeded my expectations for my new car buying experience. It started with a simple phone request which led to several days of negotiating. All the while Eddie made me feel as though I was buying experience. It started with a simple phone request which led to several days of negotiating. All the while Eddie made me feel as though I was a priority customer. I felt at ease and without pressure with his approach as opposed to other sales experiences I've had. He followed through on every request I had and was able to answer all my questions in a timely matter. I would highly recommend Eddie and Elmhurst Toyota to my friends and family. More
Elmhurst customer service is excellent. They are very fast, best pricing and very friendly. KP helped me a lot. I got the best offer from Elmhurst. They also did financing and insurance for me. Person w fast, best pricing and very friendly. KP helped me a lot. I got the best offer from Elmhurst. They also did financing and insurance for me. Person whom I contacted for finance and insurance was also really good and he did things prettty fast. In two hrs I completed the whole sales process. Thank you Regards Sarin Toms More