
McGrath Elmhurst Toyota
Elmhurst, IL
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In the times we live in right now, it is very rarely that a person has a chance to say nice things. Usually people are very negative and always complaining, but always finding time to complain. Well, this a person has a chance to say nice things. Usually people are very negative and always complaining, but always finding time to complain. Well, this is our opportunity to say wonderful things about Elmhurst Toyota. We had shopped around for a new Venza so we knew exactly what we wanted. My salesman Khoa Pham (KP) was very knowledgeable, pleasant, honest, had a great pesonality and a hustler when it came to getting back to us with his finds for the Venza we wanted. He gave us the best price on the Venza which definitely made up our minds, and there was no haggling. This alone was a pleasure. He thoroughly explained and demonstated all the features on the Venza, and it was very helpful for us. We will definitely use KP for our next Toyota purchase and recommend him to all of our friends. When it came to purchasing the vehicle we worked with Mike Hackett, Business Manager. Mike knew his stuff, and we were completely finished within 20 minutes. We have never had a deal run so smoothly and efficiently in any car purchase we have ever made. Last but not least, we met Jim Magnelli, Sales Manager, stop by before we left the show room to thank us for buying at Elmhurst Toyota. He was so kind and truly sincere in telling us if we had any problems to see him. It was a great feeling! So don't hesitate to shop at Elmhurst Toyota......they are a "Class Act"!!!! Debbie and Larry Knysch Bensenville, IL More
I purchased used car there less than a year ago. It was used car, over 10 years old, for over $8000 with 84K miles on it. The paint it has been peeling from the front bumper just f It was used car, over 10 years old, for over $8000 with 84K miles on it. The paint it has been peeling from the front bumper just few weeks after. Now is peeling from front and rear bumper ,sides etc. They attempted to correct this issue, but...it didn't last to long. Whoever is doing "touch ups" on used cars for them-doesn't have a clue what he is doing.No preparation was done before painting. Spray paint didn't even survive first heavy rain.It was just "quick" painting work to make it looks nice. They told me "it's good,checked by us minivan".Well- maybe they want to buy it back from me and try to sell it again??? Very next day I purchased the car, I had to replace rear oil leaking struts. There is a check engine light on right now /since few months/ too...very hard to fix.For that I don't blame them. But peeling paint is just one big frustration. It looks like this car can't be wash -just because of it.I am scared to go to car wash. PLEASE BE CAREFULL WHEN YOU BUY USED CAR FROM THIS DEALERSHIP. IF IT HAD SOME SOURCE OF "TOUCHING UP " DONE BY THEM...DON'T BUY IT. More
It was a great experience buying a car from Toyota Elmhurst and I did not know it would turn out so easy. The deal was facilitated through a knowledgeable and friendly staff (namely, Justyna, a biling Elmhurst and I did not know it would turn out so easy. The deal was facilitated through a knowledgeable and friendly staff (namely, Justyna, a bilingual sales associate) and a very receptive and reasonable manager (Vladimir). Once he agreed on the price (which was literally exactly how much I wanted to pay) the deal followed through like a simple formality. Justyna offered me a comprehensive test drive and helped me customize the car with the accessories I selected and followed up the deal with the service department. After the test drive I was convinced that buying this car was a good choice. The purchase was a joyfull and pleasing experience and I trully feel lucky for giving Elmhurst Toyota a try. Two thumbs up! Cristian & Kasia, Itasca, IL More
I gave the above rating for several reasons: first, I decided to go online because I have many responsibilities and my time have to be well spent. I have had previous experience with buying cars, which w decided to go online because I have many responsibilities and my time have to be well spent. I have had previous experience with buying cars, which was a very long process. I looked up the nearest Toyota dealers to my home and decided to give Elmhusrt Toyota a call. The moment I called to the time I drove off with my new toyota was a pleasant experience. I was encouraged to fill out the credit application online; once this process was completed, I was contacted within an hour as well as received an email. Andy Tylak was my sales consultant. Andy explained many options to me and kept me informed of the entire process. Andy was very nice and made me feel at ease. Finally, I appreciated the invitation to contact Andy and the Toyota Elmhusrt family for any concerns and questions. Thanks for such pleasant service! More
this is my third yoyota car.first two from diff dealer but this people are working hard to make difference.1 st day of my visit i look and talk 3 hrs and leave,she was ansering my all Q ,she was full of e but this people are working hard to make difference.1 st day of my visit i look and talk 3 hrs and leave,she was ansering my all Q ,she was full of energy and smile on her face.But when i leave i was sure that my new car will be from this place.Happy customer....... More
We were looking for a minivan for our growing family and were interested in a used Honda Odyssey. We found the one we were looking for at Elmhurst Toyota. KP made the purchase as easy as possible and we d were interested in a used Honda Odyssey. We found the one we were looking for at Elmhurst Toyota. KP made the purchase as easy as possible and we didn't have to put up with a bunch of haggling. We got the price we wanted and the car we wanted. It was a great experience and I would definitely recommend Elmhurst Toyota. More
This is the first time we dealt with Steven Salidas and found him to be extremely helpful, knowledgeable, and willing to go the extra mile to answer our questions. We actually went to buy LE V6, but the nu found him to be extremely helpful, knowledgeable, and willing to go the extra mile to answer our questions. We actually went to buy LE V6, but the number of additional features explained by Steven on XLE made us to feel like, value for money. During negotiations on the price, we never felt pressure or that our requests were unreasonable. He always was patient if we needed further explanations of a option or package, and even helped us set up our bluetooth enabled radio. With all of this, we were out of the showroom with car in an hour, which we felt like, we had made the correct choice of not only the right sales person, Steven Salidas and the right Dealership, Elmhurst Toyota, IL. More
I had one of the best experiences of buying a car when I bought my used Audi A6. My credit was pretty bad but Todd was able to work magic and get me approved at a surprising interest rate. I don't kno how h bought my used Audi A6. My credit was pretty bad but Todd was able to work magic and get me approved at a surprising interest rate. I don't kno how he did it but he was able to get me approved and Omar showed me the car after I gave him a description of what I was looking for and within an hour I drove off. Given that my credit was a mess, I didn't think I had a shot in the dark in getting a new car. Now I am able to rebuild my credit thanks to these guys! More
I had a situation with the vehicle I was in. I felt as if i could never get rid of it! I had a 07 Chevy cobalt. Got it used from a dealership that is no longer in business. I tried and tried to trade it in. i could never get rid of it! I had a 07 Chevy cobalt. Got it used from a dealership that is no longer in business. I tried and tried to trade it in. One night I was watching TV and saw the commercial for this dealer, I figured " Why not try one last time" So I did. I have to say I was skeptical about showing up for the meeting to discuss trade in options. I sat in front of my house for about a good 30 mins before I decide " the xxxx with it, let me get this over with" I really didnt know what direction I wanted to go in...Do I trade in my vehicle and start over with the same monthly payments if its a better deal? Or do I trade in my vehicle and try to stay as low as possible? Well, the answer is, I bite the bullet! I was able to finance a Toyota Scion XB for 35$ cheaper a month. Yea I know its not much on the savings. But, I did get a spacious car that will fit my 6'5 husband, and my 2 girls! Plus I got GAP coverage, Warranty for 125 K Bumper to Bumper! So I got a great deal! And the Interest rate was cut significantly from what I had before! I would highly reccomend visiting this dealer if you are in a tight spot. Plus times are hard. The sales personal was awesome. I dealt with Todd, John and Melissa. Their persistence is what really made me more comfortable in making my decision to actually visit the dealer. Persistance is very good, not like all the other places you go and they are trying to get you to pay mor than what your paying when you walk in the door, not to mention the fact that the people mentioned aboved worked with me, NOT agaisnt me. Plus the dealership, is really nice and relaxing on the inside. So if you need to make a choice, be sure to visit them, tell them you read this review. And that you were pleased to read it! More
We purchased our car month ago and Steven helped us a lot through the whole process. The overall experience is great. If I decide to buy another Toyota in the future, the elmhurst Toyota is my top choice. through the whole process. The overall experience is great. If I decide to buy another Toyota in the future, the elmhurst Toyota is my top choice. More