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McGrath Elmhurst Toyota

Elmhurst, IL

4.3
840 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 840 reviews

January 17, 2012

Mr. Lozano has that personality that makes you comfortable and experience less "painful".He was also very professional but friendly.I could recognize honesty in him and he had nothing but good wor More

by Emirak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tomas Lozano
Jan 18, 2012 -

McGrath Elmhurst Toyota responded

We are thrilled to hear that you had a positive experience working with Tom. Everyone at our dealership is dedicated to providing outstanding customer service and Tom is no exception. If you ever think of anything else that we can do to help you get the most out of your vehicle then please don't hesitate to contact us. Thanks again for choosing Elmhurst Toyota! We often give out coupons and updates about sales via our Twitter and Facebook accounts, so be sure to follow and "like" us. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 15, 2012

Leo was very helpful and friendly worked out everything the finance was abreath. Overall I would recommend this dealership and Leo. This is my second car to get there. More

by Moeamer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo
Jan 16, 2012 -

McGrath Elmhurst Toyota responded

Thank you very much for taking the time to provide us with this feedback. Our ultimate goal is always customer satisfaction and we are thrilled to hear that you had a positive experience with Leo and the service at our dealership. We want to make sure that your new car continues to serve you well for many years to come, so please don't hesitate to contact us if you ever have additional questions or need maintenance. Be sure to take advantage of the exclusive coupons and special offers that we give out through our Facebook and Twitter profiles. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 13, 2012

We have purchased new cars from Elmhurst Toyota for 30 years and have never had a bad or negative experience. We have always been treated with fairness and friendliness and find that they manage their bu More

by mwinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Salidas, Tony Gmitrovic, Steven Salidas, Tony Gmitrovic
Jan 16, 2012 -

McGrath Elmhurst Toyota responded

We would like to extend our sincerest thanks to you for both the great review and your exceptional loyalty as a customer. We have been proud to provide you with exemplary customer service for all these years and we hope to continue to do so for many years in the future. We look forward to seeing you soon. Thanks again for choosing Elmhurst Toyota! Make sure to check out our Facebook and Twitter profiles for updates on exclusive new coupons and promotions. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 12, 2012

The showroom at Elmhurst Toyota was really spacious. Almost every Toyota and Scion model were on the floor for review. The entire atmosphere at the dealership was calming. There was a place to grab co More

by Sprocketman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Williams
Jan 13, 2012 -

McGrath Elmhurst Toyota responded

Thank you so much for sharing with us about your experience at our dealership. Our primary goal is always providing exceptional customer service and we are thrilled to hear that you felt we surpassed expectations in this regard. Our dedication to your customer satisfaction doesn't end when you buy a car either, so don't hesitate to contact us with any further questions or comments you may have. We look forward to working with you in the future. We would also recommend that you check out our Twitter and Facebook profiles for updates about our current sales and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 10, 2012

Curt is an asset to this company. he a gentleman, very helpful and very knowlegable. he also replies to enquires very fast, probably would be the fastest out of any other com pany ive seen. keep up the g More

by jascott62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
curt aigner
Jan 11, 2012 -

McGrath Elmhurst Toyota responded

Thank you very much for setting time aside to let us know how we're doing. Curt will be especially pleased to hear of your kind words. Customer feedback is very important to us because it helps us make sure we are doing everything possible to best serve our customers. If there is ever anything additional we can do to be sure you're getting the most out of your vehicle then please don't hesitate to ask. Thanks again for choosing Elmhurst Toyota! Don't forget to check out our Facebook and Twitter profiles to receive exclusive coupons and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 09, 2012

I had an excellent experience from the time I walked in the door. Each staff person was personable, knowledgeable, and friendly. I was surprised by the very generous maintenance program on my new purchas More

by jungelfin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john, curt, tony, Tony Gmitrovic
Jan 10, 2012 -

McGrath Elmhurst Toyota responded

We are thrilled to hear that you had such a positive experience at our dealership. Customer satisfaction is always our goal and we believe personable, honest service is one great way to achieve it. If there is ever anything we can do in the future to be sure you're getting the most out of your vehicle then please don't hesitate to let us know. Thanks again for choosing Elmhurst Toyota! Remember to like us on Facebook and follow us on Twitter for exclusive coupons and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 05, 2012

I quoted online, they gave me a great price, and I went there to seal the deal. The whole process took 1 hour in total. Eddie Acosta was the sales person, he is very helpful, effective and friendly. I woul More

by zhenyuLu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Acosta
Jan 06, 2012 -

McGrath Elmhurst Toyota responded

Thank you so much for the kind words! Our biggest priority is always customer service and it is extremely gratifying to hear that you were pleased with our efforts in this regard. We hope that your new car continues to serve you well for a long time so please don't hesitate to contact us should you need any repairs or maintenance. You may also want to check us out on Facebook and Twitter for access to exclusive coupons and special offers. Thanks again for choosing Elmhurst Toyota. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 03, 2012

I've been buying parts from Elmhurst for the past 3 years. I've dealt with Curt Aigner and he's been great. Helps be get the correct parts even if I dont know the part number. He's a great asset to More

by soultrain99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Aigner
Jan 04, 2012 -

McGrath Elmhurst Toyota responded

We would like to thank you both for the great review and for your exceptional loyalty as a customer. We always strive to provide the best customer service possible and hearing that you were so pleased with Curt's performance is very rewarding. We hope to continue working with you for a long time. Thanks again for choosing Elmhurst Toyota. Follow us on Twitter and like us on Facebook for access to exclusive coupons and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 02, 2012

I had never shopped at a dealership prior to my experience at Elmhurst Toyota. Within moments of entering the showroom my wife and I were greeted and helped. I never got an uncomfortable feeling More

by ddierenfeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Salidas, Steven Salidas
Jan 03, 2012 -

McGrath Elmhurst Toyota responded

Thank you very much for setting aside the time to share with us about your car-shopping experience. It is extremely rewarding to hear that you were satisfied with your first trip to our dealership. Customer satisfaction is our primary goal, so please feel free to reach out to us at any point in the future when you need further assistance or maintenance. We hope you enjoy driving your new car! We would also recommend that you check out our Twitter and Facebook profiles for updates about our current sales and special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

January 01, 2012

Elmhurst Toyota is a great ddealership, with a wonderful showroom, and even better employees. All of the sales associates were more than welcoming and informative. I worked with Steven who let me take my More

by BL1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Salidas, Steven Salidas
Jan 03, 2012 -

McGrath Elmhurst Toyota responded

We would like to sincerely thank you for both the exceptional feedback and for your recommendation. Our biggest goal when a customer enters our dealership is to make sure that he or she leaves satisfied and we are ecstatic to hear that we surpassed your expectations in this regard. We look forward to working with you in the future. Be sure to follow us on Twitter and like us on Facebook for access to exclusive coupons and specials. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

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