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McGrath Elmhurst Toyota

Elmhurst, IL

4.3
840 Reviews

440 W. Lake Street

Elmhurst, IL

60126

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Showing 840 reviews

December 29, 2011

Really great service. Really helpful and informative. Quick and reliable. Pawel is a great help, and always provides the best customer service. I always bring my car to get serviced at Toyota because I a More

by tychonowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pawel Dziura, Pawel Dziura
Dec 30, 2011 -

McGrath Elmhurst Toyota responded

Thank you so much for taking the time to let us know how we are doing. Our primary concern is always customer satisfaction and feedback such as yours is crucial for us to be sure we are doing everything possible to serve you. If there is ever anything we can do to make sure that you are getting the most out of your vehicle then please don't hesitate to ask. Thanks again for choosing Elmhurst Toyota! Make sure to follow us on Twitter and like us on Facebook for information on all our latest promotions and specials. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 29, 2011

We were very pleased with the information received from Justyna Kwiatkowska when we were shopping for a new car. She was very patient and helpful with our many questions. We bought a car and feel good abou More

by DWS43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justyne Kwiatkowska, Justyna Kwiatkowska
Dec 30, 2011 -

McGrath Elmhurst Toyota responded

Thanks for sharing this awesome feedback with us! We are always happy to hear back from our customers and Justyna will be especially pleased to read your kind words. Customer satisfaction is of the utmost importance to us and we will be more than happy to assist you in the future should you ever have additional questions or concerns. We hope you have fun driving your new car! Check us out on Facebook and Twitter for updates about our latest specials and coupons. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 27, 2011

Andy was very nice and friendly. Silvanna also was so nice on the phone. We had a good deal over the phone and everything else was done fast. I felt though that Andy's finance manager (Tod) was pushing u More

by theodorus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tylak, Andy Tylak
Dec 27, 2011 -

McGrath Elmhurst Toyota responded

We are very grateful to you for providing us with this feedback. Your recommendation is sincerely appreciated. It is unfortunate to hear that you were not completely satisfied with the customer service provided during your visit. We always strive for 100% satisfaction and if there is ever anything additional that we can do to ensure that your vehicle is working as smoothly as possible then please don't hesitate to contact us directly. You may also want to look up our Facebook and Twitter profiles for exclusive information about upcoming specials and sales. Thanks again for choosing Elmhurst Toyota. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 24, 2011

I had best experience at Elmhurst Toyota than at any other dealership.Leo & Vladimir showed us exactly what we wanted, didn't try to pressure us into anything & came right out of the gate with a More

by obars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Yurovsky Vladimir Rikhman , Vladimir Rikhman
Dec 27, 2011 -

McGrath Elmhurst Toyota responded

Thank you very much for your kind words. We are ecstatic to hear that your car-buying experience was as enjoyable and expedient as possible. Customer feedback is very important to us, so please feel free to contact us any time that you have more to share. We hope that you are enjoying driving your new car. You may find it beneficial to like our Facebook page and follow our Twitter profile in order to receive special offers and coupons. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 21, 2011

Very nice experience purchasing a new Tacoma. No pressure and friendly sales and service people. The trasaction was quick and painless. I would highly recommend Elmhurst Toyota to all. More

by jim morozoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Yurovsky
Dec 22, 2011 -

McGrath Elmhurst Toyota responded

We appreciate you setting time aside to share with us about your experience. Customer satisfaction is always our primary goal and feedback like yours is always rewarding to hear. We look forward to continuing to work with you to keep your vehicle in top shape. We hope you are having fun driving your new Tacoma! Make sure to check out our Facebook and Twitter profiles so that you can stay in the loop about our latest specials and promotions. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 21, 2011

andy was very friendly and made it very easy to purchase my new car. he was not pushy and seemed to have a great understanding of all of the details that the car had to offer. he answered all of my questio More

by juddrosenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
andy tylak, Andy Tylak
Dec 22, 2011 -

McGrath Elmhurst Toyota responded

Thank you very much for letting us know how we're doing. We pride ourselves on making the car-buying process as quick and convenient as possible and Andy will be thrilled to know that you felt he succeeded in this regard. Providing great customer service remains our goal at all times, so if you have any comments or questions you wish to share with us please feel free to do so. Have fun driving your new car! We encourage you to like us on Facebook and follow us on Twitter to receive access to exclusive coupons and specials. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 21, 2011

Justyna Kwiatkowska was a fantastic dealer. She helped my family get the perfect car for us, and also helped us get the best deal. Whatever we need, she is there to help. She is extremely friendly, and is pa More

by tychonowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justyna Kwiatkowska, Justyna Kwiatkowska
Dec 22, 2011 -

McGrath Elmhurst Toyota responded

We would like to express our gratitude to you for telling us about your experience. Justyna will be happy to hear that she was able to help you find what you needed. We hope your new car continues to serve you well for many years to come so please don't hesitate to contact us if you have any questions or concerns. Thanks again for choosing Elmhurst Toyota. Check out our Facebook and Twitter profiles in order to stay up to date on our latest special offers. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 21, 2011

Great service in the auto body. We frequently come with our cars for maintanence, and as a Polish speaking person...he is extremely helpful. He always explains exactly what is wrong with our cars, and neve More

by wozek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pawel Dziura, Pawel Dziura
Dec 22, 2011 -

McGrath Elmhurst Toyota responded

We are ecstatic to hear about your positive experience with our service department. We work very hard to be sure every customer leaves satisfied and being told about your successful visit is very gratifying. Pawel will always be happy to help when you need it. You may also want to look us up on Twitter and Facebook in order to receive exclusive coupons and special offers from our service department. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 21, 2011

Great customer service. Was 30 dollars over the payment we wanted, they came down to meet our payment with no problem. Manager was great to deal with. He asked what they needed to do to get our sale. We More

by boston04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
justina, Justyna Kwiatkowska
Dec 22, 2011 -

McGrath Elmhurst Toyota responded

Thank you for the excellent feedback. Working hard to get exactly what our customers want is something that we pride ourselves on and it was wonderful to hear that reflected in your review. Please feel free to contact us in the future should you ever require further assistance. We look forward to hearing from you. Check us out on Facebook and Twitter for updates about our newest deals and coupons. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

December 20, 2011

A very nice selection of used cars and competitively priced. I liked being able to browse the car selection without having to deal with a sales representative until I was ready to do so. The salesman (L More

by dslager
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo (sales rep), Tony (Sales Mgr)
Dec 20, 2011 -

McGrath Elmhurst Toyota responded

We would like to express our gratitude to you for giving us your feedback. It is important to us that our customers are treated as well as possible and your reviews and responses help us to make sure we are succeeding. We are happy to provide you with the best service possible and we hope to hear from you again. Make sure to like us on Facebook and follow us on Twitter to take advantage of exclusive specials. Phil Elwood, Internet Director Jim Magnelli, General Sales Manager esales@elmhursttoyota.com

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