
McGrath Elmhurst Toyota
Elmhurst, IL
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Really great service. Really helpful and informative. Quick and reliable. Pawel is a great help, and always provides the best customer service. I always bring my car to get serviced at Toyota because I a Quick and reliable. Pawel is a great help, and always provides the best customer service. I always bring my car to get serviced at Toyota because I am so satisfied with his service. More
We were very pleased with the information received from Justyna Kwiatkowska when we were shopping for a new car. She was very patient and helpful with our many questions. We bought a car and feel good abou Justyna Kwiatkowska when we were shopping for a new car. She was very patient and helpful with our many questions. We bought a car and feel good about the price and very good about the proceess at Elmhurst Toyota. We appreciated Justyna and everyone else we talked with and would feel comfortable recommending Justyna and Elmhurst Toyota. More
Andy was very nice and friendly. Silvanna also was so nice on the phone. We had a good deal over the phone and everything else was done fast. I felt though that Andy's finance manager (Tod) was pushing u nice on the phone. We had a good deal over the phone and everything else was done fast. I felt though that Andy's finance manager (Tod) was pushing us to purchase extensive warranty that we did not want. My wife and I did not like the way Tod dealt with us and we felt that he was not friendly like the rest of the team. Andy took the time to show us the features of the car, how everything works, program the garage opener and how to connect our cell phones to the car system. Overall, we are satisfied with Andy's performance and definitely I recommend him to my friends and relatives. But I think he should be more negotiable with the price. If he improves his negotiation, he will be one of the best sales persons because he has a very friendly and personable attitude. Above, I give 4 for friendliness because of Tod. But for Andy, I would give him 5 in all the ratings. More
I had best experience at Elmhurst Toyota than at any other dealership.Leo & Vladimir showed us exactly what we wanted, didn't try to pressure us into anything & came right out of the gate with a other dealership.Leo & Vladimir showed us exactly what we wanted, didn't try to pressure us into anything & came right out of the gate with an excellent price. At finance department I had the same experience: no pressure, very professional and smooth transaction. The whole sale process was smooth from beginning to end. Thanks Elmhurst Toyota for the best possible service for your clients. More
Very nice experience purchasing a new Tacoma. No pressure and friendly sales and service people. The trasaction was quick and painless. I would highly recommend Elmhurst Toyota to all. and friendly sales and service people. The trasaction was quick and painless. I would highly recommend Elmhurst Toyota to all. More
andy was very friendly and made it very easy to purchase my new car. he was not pushy and seemed to have a great understanding of all of the details that the car had to offer. he answered all of my questio my new car. he was not pushy and seemed to have a great understanding of all of the details that the car had to offer. he answered all of my questions and i would reccomend him More
Justyna Kwiatkowska was a fantastic dealer. She helped my family get the perfect car for us, and also helped us get the best deal. Whatever we need, she is there to help. She is extremely friendly, and is pa family get the perfect car for us, and also helped us get the best deal. Whatever we need, she is there to help. She is extremely friendly, and is patient and explains the entire process to us. She spent a great amount of time helping us, and even after we purchased it, she explained all of the features. Overall extremely satisfied and great customer service. More
Great service in the auto body. We frequently come with our cars for maintanence, and as a Polish speaking person...he is extremely helpful. He always explains exactly what is wrong with our cars, and neve our cars for maintanence, and as a Polish speaking person...he is extremely helpful. He always explains exactly what is wrong with our cars, and never fails to provide excellent customer service. Extremely kind and courteous. Basically, anytime we need anything he is always there to help and provide great assistance. Overall extremely satisfied. More
Great customer service. Was 30 dollars over the payment we wanted, they came down to meet our payment with no problem. Manager was great to deal with. He asked what they needed to do to get our sale. We we wanted, they came down to meet our payment with no problem. Manager was great to deal with. He asked what they needed to do to get our sale. We told him and did it right away. More
A very nice selection of used cars and competitively priced. I liked being able to browse the car selection without having to deal with a sales representative until I was ready to do so. The salesman (L priced. I liked being able to browse the car selection without having to deal with a sales representative until I was ready to do so. The salesman (Leo) was courteous and patient. I appreciate that. More